Ted Britt Ford Lincoln

Excellent Sales Service, Good Price, Very Nice Vehicle! Leonia Durant is the sales associate to visit, I have bought several vehicles from her; she is fun, courteous, knowledgeable, and very friendly. I ha Leonia Durant is the sales associate to visit, I have bought several vehicles from her; she is fun, courteous, knowledgeable, and very friendly. I had an excellent time interacting with Connie Caballero, who took me through all after-sales activities, and Matthew in finance was very efficient and helpful. Overall an excellent experience, I wish it could have taken less time, but that is not the fault of the sales department for sure. I am enjoying our new Lincoln Navigator L! More

Good used car, good price Searched for a late model high mileage Honda Fit, found what I was looking for at Ted B's via the Consumer Reports website. The car was immaculately Searched for a late model high mileage Honda Fit, found what I was looking for at Ted B's via the Consumer Reports website. The car was immaculately detailed. Prakash was very knowledgeable, rode along for a low pressure test drive. Following the test drive, Prakash asked for the key to my car to evaluate it for possible trade in. Per standard used car salesman practice, they tried to start negotiations without returning my key. I have to say Prakash and manager David Poole responded immediately and gracefully when I demanded my key back before agreeing to any discussions. Just the right amount for followup after this initial visit. Smooth completion of paperwork during second visit. Overall, got a very thoroughly inspected vehicle for probably less than I could have got from a private party. Quite satisfied. More

Advertised price was deceiving. They vehicle was advertised at a particular price on the website. I emailed and was informed that it had been lowered even more due to Black Friday. They vehicle was advertised at a particular price on the website. I emailed and was informed that it had been lowered even more due to Black Friday. When I got to the dealership, they stated the price was based on curtain rebates and I was not eligible for all of the rebates. When I showed the email sent to me stating the price was even lower because of Black Friday, they stated they couldn't go any lower on the price. I think it was very deceptive. Since I was in a situation where I needed a car badly, I negotiated the best I could and ended up buying the car. But not for what the advertised price stated. I do have to say the finance guy I worked with was exceptional. He went out of his way to ensure I recieved a loan I was happy with. The salesman I worked with was fine as well. I blame the deceptive practices on the internet department and management. You should not have to trick people into coming in to you dealership by posting prices on line that you have no intention of selling the vehicles for. More

worth the drive!! I found a Ford Edge at my local dealer and then found the same Edge at Ted Britt Ford in Chantilly for less money. I called and started the sale over I found a Ford Edge at my local dealer and then found the same Edge at Ted Britt Ford in Chantilly for less money. I called and started the sale over the phone on a Saturday. I was driving home in my new Edge by the next evening! My husband and I were treated with respect, care, and the best customer service! This was the best car buying experience ever!! More

Love my Edge Great service and team! This is my second vehicle from Ted Britt and they are always customer friendly! Love my new Edge and love Ted Britt! Great service and team! This is my second vehicle from Ted Britt and they are always customer friendly! Love my new Edge and love Ted Britt! More

The best of the BEST The new Transit 350 is an awesome machine. I've had a lot of E series vans in the past. The new Transit is easier to maneuver and gets better fuel mil The new Transit 350 is an awesome machine. I've had a lot of E series vans in the past. The new Transit is easier to maneuver and gets better fuel mileage. The team @ Ted Britt is best described as a well polished, professional team. They interact on a very professional level. To be sure I'll be back. More

A wonderful car buying experience! I highly recommend visiting Ted Britt Ford Lincoln Chantilly for your next vehicle purchase. My sales team was great! David Black, Sales Manager, sh I highly recommend visiting Ted Britt Ford Lincoln Chantilly for your next vehicle purchase. My sales team was great! David Black, Sales Manager, showed his interest in me as a customer and let me know he was available to answer any questions without overshadowing his sales team. Waqas Asif was a wonderful salesman. I initially contacted him to simply test drive the new MKC with a warning that I would not make a decision that day. He took plenty of time to explain all the vehicle’s features and gave me ample time to examine and test-drive it. He was conscientious in his follow up to my visit. He let me know he was very interested in having me as a customer without being pushy. When I returned to the dealership, he was well prepared for my visit. It was obvious he is very knowledgeable and passionate about cars and enjoys meeting new customers. Connie Caballero was a terrific customer service representative. She was very clear and concise in all her explanations of features, coverage, and support available to me from both the dealership and Ford/Lincoln. She was very helpful in setting up my system and made me feel that I can count on her as a helpful resource if I have further questions. Matt Aglio was more than the “finance guy”. He was so friendly and personable. He definitely made me feel that he was interested in personal service and not just the numbers. Overall, a superb experience! More

King Ranch F150 I have bought alot of cars but my expierence at Tedd Britt was the best in 45 years. They were very profressional and every detail was taken care of. I have bought alot of cars but my expierence at Tedd Britt was the best in 45 years. They were very profressional and every detail was taken care of. They gave me a King size deal. More

Happy with my new F150 Alicia was my first contact, she was very friendly and genuine. Explained I would like to non pushy sales rep and she set me up with Henry. She knew w Alicia was my first contact, she was very friendly and genuine. Explained I would like to non pushy sales rep and she set me up with Henry. She knew what she was doing and did great. I met Henry and was very pleased working with him. He was non-pushy and allowed me to take time to think. Mary explained the Sync process well. Matthew set me up with finance, All in all I would come back for sure! More

excellent service Im happy with the service that they provide it. It was my first time at that location and I left with a good impression. I will come back in the futu Im happy with the service that they provide it. It was my first time at that location and I left with a good impression. I will come back in the future. Thanks More