Ted Britt Ford Lincoln

Long drive from MD to get there but worth it. I was apprehensive about driving 60 miles round trip to check out a pre-owned car from Ted Britt but looking back it was well worth it. Ahmed Albadri, I was apprehensive about driving 60 miles round trip to check out a pre-owned car from Ted Britt but looking back it was well worth it. Ahmed Albadri, Tommy Dorsey & Donald Kim were all helpful in working with me to get to a price I was comfortable with and they agreed in writing to fix a few blemishes on the Acura MDX i wanted to buy. the deal was fair. the only negative was the drive and I had to follow up with a a couple of calls to get the work done. More

Phil T. provided top notch customer service Phil has to be one of the best salesman I have ever had the pleasure of working with! Phil worked hard to help me find the right car for the right pri Phil has to be one of the best salesman I have ever had the pleasure of working with! Phil worked hard to help me find the right car for the right price. He worked exceptionally hard and even came in on his day off to help me get everything taken care of once I made my decision. Phil provided top notch service every step of the way to make sure I was completely satisfied - even after I left the lot. His sales approach is completely honest and straight forward. I got exactly what I wanted without the stress and no games. I highly recommend Phil to anyone looking to buy a new ford. There are two main reasons why I cam back to Ted Britt to purchase my vehicle after visiting four other dealerships: Excellent Staff: Phil Trankovich, Mary Burroughs, Matt Aglio, and Nicolle Flaten. The unbeatable deal: No other dealer even came close to the deal I received here. More

Outstanding customer service I've always been wary of car sales and dealer's conceiving tactics for their sales , often with good reason, but my recent experience with them rede I've always been wary of car sales and dealer's conceiving tactics for their sales , often with good reason, but my recent experience with them redefines the stereotype. All the staff that i have worked with, from sales advisor Leonia, customer service representative Mary, and financial advisor Daniela, they were all great people to work with. Highly recommend this dealer and they do pay top dollars for your trade-in; almost 2,000 dollar more than the other dealers. More

Phil T at Ted Britt Ford is Outstanding! My salesman, Phil Trankovich, is in the top tier across all dealerships! I have purchased many vehicles, and experienced both good and bad, honest and My salesman, Phil Trankovich, is in the top tier across all dealerships! I have purchased many vehicles, and experienced both good and bad, honest and dishonest salesman, but he by far was the best. He will earn many repeat and referral sales for the dealership. I will refer everyone I know to him. He literally spent the entire day with me trying to get a deal for the right vehicle that I wanted. In the end, I purchased the vehicle he had originally arranged to show me based off phone conversations and emails before I ever stepped into Ted Britt Ford. I couldn't be happier and have zero buyers regret. I had to be the hardest sale that Phil will ever experience, and I wish that it was not the case for his sake as he truly is the best salesman I have ever met. As a point of reference, I have purchased six new vehicles in the past eight years (all Ford/Lincoln/Mercury) and had at least ten times that in visits to dealerships trying to work a fair price. I no longer live in the northern VA area, but I would seriously consider driving the 14 hours from where I am at in TN to purchase my next new vehicle from Phil. I have already told several people that are in the VA area to give Phil the opportunity before ever considering to buy from someone else. Phil showed a tremendous amount of professionalism and dedication, and he was completely honest throughout the process. He did not play any of the usual games of throwing out a bunch of figures haphazardly on a piece of paper and he explained each step of the process in submitting offers and working them through the managers. He personally went back into the shop to ensure that a slight scratch in the clearcoat was buffed out properly during prep, and when it came out of prep, he visually inspected the entire vehicle, including the top of the truck cab where he found some wax residue that he wiped off after finding a good microfiber towel. He remained over three hours after the dealership closed while I was going through the financing process even though he and I had already completed all of the initial purchase requirements that would allow me to drive the truck off the lot. He mainly wanted to go over the orientation again to ensure I did not have any additional questions, but he also regularly checked on us while in financing and even brought some water to us. Phil is an outstanding salesman in every way and an excellent representative for Ford. He needs to be recognized for it. I would not have spent so much time writing this on my cell phone if Phil's actions did not deserve it. Overall, Ted Britt Ford appeared to be an exceptional dealership from my single experience. The managers were very professional and did not attempt any high pressure tactics. Everyone working there was friendly and presented well. The facility is impressive, clean, and efficient. It was a very comfortable environment. As far as my F-150 goes, I completely enjoy it. The Sunset color is sharp and has drawn numerous positive comments. It rides great for any vehicle, but it is exceptional for a truck. The layout/comfort of the interior and looks of the exterior are well above the competition in my opinion. I was very surprised at how well the Ecoboost runs. It definitely has a ton of power to get up and go, but when pulling a trailer, it is easy to forget that it is even back there. Sincerely, Keith Rutkowski More

Excellent experience Whitney was extremely knowledgeable, informative and no BS. One of the better experiences I have had buying a vehicle. I would highly recommend Ted B Whitney was extremely knowledgeable, informative and no BS. One of the better experiences I have had buying a vehicle. I would highly recommend Ted Britt Ford and in particular, Whitney Sullivan. More

Awesome Job Whitney My first new car purchase in 15 years. It was a great and very smooth experience. Whitney helped my select my dream car 2015 Ford Escape. Matt in f My first new car purchase in 15 years. It was a great and very smooth experience. Whitney helped my select my dream car 2015 Ford Escape. Matt in finance crunched the numbers and made it affordable for me. Katie introduced me to the sync system. I am in the insurance sales business and this team impressed me. Great job. More