Ted Britt Ford Lincoln
Chantilly, VA
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first car This was the first time that i bought a car from a dealership! i had a great expereince and was a much better than i anticipated, would recommend to a This was the first time that i bought a car from a dealership! i had a great expereince and was a much better than i anticipated, would recommend to anyone. More
Used car sale Purchased a used car with the Tedd Britt inspection with all of the sales and management assurances that the vehicle was a sound purchase. 2 months of Purchased a used car with the Tedd Britt inspection with all of the sales and management assurances that the vehicle was a sound purchase. 2 months of ownership and 4 trips to the mechanic. I would rather purchase a Car from a homeless salesman living in the backseat than shop at Tedd Britt again. More
First Domestic Car Purchase The entire team worked cohesively to complete the experience. I am in my late 40's and this is my first domestic car purchase. Ford continue to grow The entire team worked cohesively to complete the experience. I am in my late 40's and this is my first domestic car purchase. Ford continue to grow, design and produce stellar vehicles applying the "More Bang For Your Buck" methodology and I will be back. Koodoos to the Finance Team. More
Outstanding Experence With Mike Asay I recently purchased a Ford Fusion Titanium Hybrid. Mike was extremely knowledgeable about the product. I would rate my experience with Mike higher I recently purchased a Ford Fusion Titanium Hybrid. Mike was extremely knowledgeable about the product. I would rate my experience with Mike higher if the scale went to six stars. I will be recommending Mike and Ted Britt to my friends for future car purchases. For my Financing Matt Aglio was able to find the best deal to meet my requirements. Overall a great job was done by all. Robie Monroe 5712745024 More
great experience until i did more research I liked these guys until I did more research and found a great price from another dealership. they said they would price match but if another dealer h I liked these guys until I did more research and found a great price from another dealership. they said they would price match but if another dealer has a competitive price, you hear radio silence from these guys. i even wanted to buy a more expensive car that they had in stock, i just wanted similar rebates (car i was buying was same make/model). if they couldnt match something i'd just love to know why. anyway i bought my car elsewhere and was very happy with the customer service. wasnt the cheapest but i was definitely treated well. More
Andre' is SUPERB! Great customer service skills Andre' is superb every time I come in for service. He goes over and beyond the expected level of service. His personality and care for the customer is Andre' is superb every time I come in for service. He goes over and beyond the expected level of service. His personality and care for the customer is evident. I am always pleased with his skill and communications. He is a treasure to the dealership. I value him and trust him completely. Other service folks I have enjoyed working with are Orlando and Ryan. Both greeted me when I had to return and their level of service was far above the norm. It's great to have happy people who are anxious to satisfy the customer and respect the time of the customer. I cannot speak highly enough of this service department. Best I've ever had in my 61 years! More
Long drive from MD to get there but worth it. I was apprehensive about driving 60 miles round trip to check out a pre-owned car from Ted Britt but looking back it was well worth it. Ahmed Albadri, I was apprehensive about driving 60 miles round trip to check out a pre-owned car from Ted Britt but looking back it was well worth it. Ahmed Albadri, Tommy Dorsey & Donald Kim were all helpful in working with me to get to a price I was comfortable with and they agreed in writing to fix a few blemishes on the Acura MDX i wanted to buy. the deal was fair. the only negative was the drive and I had to follow up with a a couple of calls to get the work done. More
Phil T. provided top notch customer service Phil has to be one of the best salesman I have ever had the pleasure of working with! Phil worked hard to help me find the right car for the right pri Phil has to be one of the best salesman I have ever had the pleasure of working with! Phil worked hard to help me find the right car for the right price. He worked exceptionally hard and even came in on his day off to help me get everything taken care of once I made my decision. Phil provided top notch service every step of the way to make sure I was completely satisfied - even after I left the lot. His sales approach is completely honest and straight forward. I got exactly what I wanted without the stress and no games. I highly recommend Phil to anyone looking to buy a new ford. There are two main reasons why I cam back to Ted Britt to purchase my vehicle after visiting four other dealerships: Excellent Staff: Phil Trankovich, Mary Burroughs, Matt Aglio, and Nicolle Flaten. The unbeatable deal: No other dealer even came close to the deal I received here. More
Outstanding customer service I've always been wary of car sales and dealer's conceiving tactics for their sales , often with good reason, but my recent experience with them rede I've always been wary of car sales and dealer's conceiving tactics for their sales , often with good reason, but my recent experience with them redefines the stereotype. All the staff that i have worked with, from sales advisor Leonia, customer service representative Mary, and financial advisor Daniela, they were all great people to work with. Highly recommend this dealer and they do pay top dollars for your trade-in; almost 2,000 dollar more than the other dealers. More
Overall great experience. Good service and pretty reasonable prices. Would recommend this dealership to anyone! Sales team was great, and service for detailing was awesome. Ver Good service and pretty reasonable prices. Would recommend this dealership to anyone! Sales team was great, and service for detailing was awesome. Very honest dealer and people. More