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Ted Britt Ford Lincoln

Chantilly, VA

3.5
1,073 Reviews

4175 Auto Park Cir

Chantilly, VA

20151

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Showing 1,073 reviews

April 08, 2015

excellent service I purchased my new escape on Monday. 4/5/15. I am a very trying and very hard to please shopper. My salesman, Randy Swann, was very patient..knowle More

by lacee54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Swan
Apr 14, 2015 -

Ted Britt Ford Lincoln responded

Randy is awesome! Thanks for sharing!

April 03, 2015

Used Ford Fusion Purchase Although generally having an excellent experience at the dealership, my only concern stems from an apparent deceptive practice of a previously unannou More

by twb15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Robinson, Jamie Howley
April 02, 2015

1st Custom Oredered Truck I recently ordered my first custom truck from Mike, and he was very helpful throughout the entire process. Mike kept me informed of every step in the More

by OG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asay
April 02, 2015

Third Vehicle My wife and I just purchased our third vehicle in the past ten years from Ted Britt. Each experience has been pleasurable and we plan to continue as More

by ZeusDad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edres Hafizi
March 29, 2015

first car This was the first time that i bought a car from a dealership! i had a great expereince and was a much better than i anticipated, would recommend to a More

by bigfatdelicious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asay
March 28, 2015

Used car sale Purchased a used car with the Tedd Britt inspection with all of the sales and management assurances that the vehicle was a sound purchase. 2 months of More

by Ti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Asay
March 25, 2015

First Domestic Car Purchase The entire team worked cohesively to complete the experience. I am in my late 40's and this is my first domestic car purchase. Ford continue to grow More

by Gods Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford G. Melvin, Jamie Howley, Mike Asay
March 02, 2015

Outstanding Experence With Mike Asay I recently purchased a Ford Fusion Titanium Hybrid. Mike was extremely knowledgeable about the product. I would rate my experience with Mike higher More

by robie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asay, Matt Aglio
March 01, 2015

great experience until i did more research I liked these guys until I did more research and found a great price from another dealership. they said they would price match but if another dealer h More

by ejh33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 24, 2015 -

Ted Britt Ford Lincoln responded

We are very sorry to hear that you were not completely satisfied with your experience! Please send us your contact information to customercare@tedbritt.com We have tried contacting you via private message but have not heard back from you. Customer service is our #1 priority!! We look forward to hearing from you!

February 25, 2015

Andre' is SUPERB! Great customer service skills Andre' is superb every time I come in for service. He goes over and beyond the expected level of service. His personality and care for the customer is More

by heywardjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Jones
Mar 11, 2015 -

Ted Britt Ford Lincoln responded

Wow! Thank you so very much for sharing your experience! It was an absolutely pleasure servicing your vehicle and we look forward to earning your business again and again!

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