Ted Britt Ford Lincoln

Andre Epps - One of Ted Britts best assets! If you are looking for a reason to trust your service center again - Andre is the answer. Want someone who will know who you are when you come back f If you are looking for a reason to trust your service center again - Andre is the answer. Want someone who will know who you are when you come back for service - Andre is your answer. Most importantly, want a service advisor who will be perfectly honest all the time - he is your man. Frankly, he is the reason I trust bringing my vehicles in to Ted Britt for both maintenance and repair and why you should too. Besides your car being done right the first time, he will make you feel like you really are part of Britt's family! Andre to me best represents what Ted Britt service is all about. More

Mike Asay - Expert Salesman comfortable No Pressure approach I honestly came in for routine service on my Ford pickup and happened to ask Mike Asay some questions about an F150 I thought was nice. While answeri I honestly came in for routine service on my Ford pickup and happened to ask Mike Asay some questions about an F150 I thought was nice. While answering all my questions he made me comfortable in asking about upgrading my current truck, without worrying about being pestered by the dealership if I didn't commit to buy that day. Needless to say Mike got me a trade in value that really met my expectations (which were high) and we worked a deal that I consider outstanding in every respect. I was not rushed, pressured or patronized in any way. Mike's down home style really worked for me and I'll bet it will work for you. It was only by chance I met Mike, since he was at work early - which also says something about him, but I can assure you from 30 years of buying multiple vehicles a year, I will be back buying because of him. Thanks Mike and the staff at Ted Britt! More

Rodney Hill: No Pressure, Expert Consultant! Rodney started his exceptional customer service by greeting my son and me on a cold, blustery, wet day. We looked at several cars, and he understood Rodney started his exceptional customer service by greeting my son and me on a cold, blustery, wet day. We looked at several cars, and he understood we were in the research phase. When we were ready to by, we let him know we were on our way, and he was there to greet us. My son's heart was set on a Mustang, but it wasn't a good match. Rodney steered him to a phenomenal Certified Pre-Owned F-150 that had the safety features we were looking for. He also guided me a Certified Pre-Owned Edge with more bells and whistles than I was hoping for. His expert knowledge was crucial to meeting both our needs. Jenny set us up with the accessories we wanted for this truck to exceed our expectations for years to come. Both did this with a no pressure, expert consultant attitude. This was a low pressure, pleasurable experience! More

Pete Aylestock Review I had to get my F 150 repaired last week and Pete Aylestock guided me through the process and successfully answered the questions I had asked, I norm I had to get my F 150 repaired last week and Pete Aylestock guided me through the process and successfully answered the questions I had asked, I normally do not write reviews of products and/or services however I was taken aback by Pete's demeanor and professionalism. He is a true asset to the Ted Britt organization. I will buy my next vehicle at Ted Britt Ford. VR Tom Kelly- Aldie, VA More

Well worth the 5 hour drive to deal with Whitney!! I drove over 5 hours to get to Ted Britt Ford in Chantilly and belive me if you are pondering on it, dont hesitate!! It is well worth the trip, Whitne I drove over 5 hours to get to Ted Britt Ford in Chantilly and belive me if you are pondering on it, dont hesitate!! It is well worth the trip, Whitney will do everything he can to get you in the car or truck of your dreams. NO BS with him he is straight forward and get you the best price he can the first time no dickering around.. I would recommend him and this dealership to anyone and plan to make the drive to purchase my next Ford from him. I cannot say enough great things about this dealership and level of expertise and professionalism!! Check Whitney before you buy, you wont regret it!! More

Great Sales and Finance Team I purchase my 2015 F350 Platinum on Saturday April 4th. I did my research, knew the exact vehicle I wanted and went to make the deal. I located the I purchase my 2015 F350 Platinum on Saturday April 4th. I did my research, knew the exact vehicle I wanted and went to make the deal. I located the exact truck I wanted from my online search and approached my salesperson Naz. After a little haggling over the price of my trade in we agreed on a final on a deal that I am very happy with. Naz was great, we took the truck for a test ride, Naz went over key features, some I didn't know a truck would have and reviewed the purchasing process and what I should expect from the dealer. Aside from a heated debate over the price of my trade the overall experience was great. The staff at Ted Britt could not have been any better. But that is easy when you’re selling a $70k truck. Now for the real test. In my over zealous state of mind ready to buy the truck of my dreams I hadn't considered the parking garage at work. Something my friends pointed out immediately. I drove to work and discovered that the garage door was a clear foot shorter than my truck. I was panicked! With all day Sunday to think about how I would get to work I decided to buy back my trade in. The next day I called the dealer and did not know what to expect. I know that dealers make money on trade-ins and wasn’t sure how this would play out. I called Naz and told him what had happened. Naz took the reins and ran with it. He called me a short time later and told me I could buy the car back with a minor, very minor transaction fee. I was extremely grateful. In my opinion Naz was fantastic! He definitely could have burned me on the buy back of my trade in. There was plenty of money left on the table. I brought in the cash for old car and was out the door in less than an hour. Most of that time was spend gloating over my new truck! If you are looking for a new Ford I strongly recommend Ted Britt. And if you do use Ted Britt ask for Naz. You won’t be disappointed. I also have to commend Daniela in Finance - I tortured her a bit during the finance process. Daniela was very helpful and patient. More

Used Ford Fusion Purchase Although generally having an excellent experience at the dealership, my only concern stems from an apparent deceptive practice of a previously unannou Although generally having an excellent experience at the dealership, my only concern stems from an apparent deceptive practice of a previously unannounced $1000+ charge for "reconditioning" of the 2012 Fusion that we eventually purchased. I went to the dealership after seeing the vehicle on cars.com in which no mention was made of the reconditioning cost (in addition to the published, rather exorbitant $689 processing fee). Despite my initial concerns, I was able to work with Mike R. and reached a price that was extremely fair. Mike, Matt, and Jamie H. were all a pleasure to deal with and overcame my inclination to walk away. In particular, Mike and Jamie took the extra steps to ensure we were pleased with the vehicle - promising to get us a missing second key and manual, as well as tutoring my daughter on the vehicle's operation and options. More

1st Custom Oredered Truck I recently ordered my first custom truck from Mike, and he was very helpful throughout the entire process. Mike kept me informed of every step in the I recently ordered my first custom truck from Mike, and he was very helpful throughout the entire process. Mike kept me informed of every step in the building process. When the truck arrived, Mike called and notified me and by the time I arrived at the dealership, my new truck was being prepared for delivery. I highly recommend Ted Britt Ford Chantilly and Mike to anyone. Thanks Mike! More

Third Vehicle My wife and I just purchased our third vehicle in the past ten years from Ted Britt. Each experience has been pleasurable and we plan to continue as My wife and I just purchased our third vehicle in the past ten years from Ted Britt. Each experience has been pleasurable and we plan to continue as repeat customers. More