Ted Britt Ford Lincoln

Great experience! Mike Asay was excellent. It was a great experience buying a 2016 Lincoln MKZ Hybrid from Ted Britt. Mike Asay was excellent. He was courteous, knowledgeable and professional. It was a great experience buying a 2016 Lincoln MKZ Hybrid from Ted Britt. Mike Asay was excellent. He was courteous, knowledgeable and professional. This is our 5th car from Ted Britt over the last 25 years. The staff is excellent and Ford makes good cars. I will highly recommend Mike and ted Britt to others. More

Keep coming back to Ted Britt Ford My family has bought 4 cars from this dealership over the last 15 years because of the great experiences we have had here. Every single person that yo My family has bought 4 cars from this dealership over the last 15 years because of the great experiences we have had here. Every single person that you encounter in the dealership is friendly, knowledgable, and ready to help with anything you need. This is not the case in many dealerships, as we found out during my car search. For example, at the other dealership we visited our sales person was unable to answer any basic questions about the car, and we stood around and waited for long periods of time and were completely ignored by other staff members. During our most recent purchase we worked with William Carson and Larry Burkes Jr. in sales, Mary Burroughs in Human Resources, and a Hokie (like myself) in Finance whose name I can't remember! I changed my mind over 20 times about the type of car that I wanted to look at/test drive and Will was accommodating and cheerful through the entire 2 day process. Larry was positive, friendly, and extremely helpful in figuring out a pricing package that I felt comfortable with as a recent grad and genuinely cared about making sure that I was happy with my new car. Mary was full of energy and humor right when we needed it, as we had begun to tire from all of the paperwork and decision making! Our experience in finance was great as well; I never felt pressured to buy add-ons and increase my pricing package. Overall a great car buying experience! More

Consistently Poor Service I have taken a number of my Ford fleet to this dealership for service. It's the worst service department I have ever dealt with. On one occasion a car I have taken a number of my Ford fleet to this dealership for service. It's the worst service department I have ever dealt with. On one occasion a car sat for 4 days before they "had time" to change the oil and anti freeze. I had made an appointment for this service and when I went in to question why it hadn't been worked on, I was asked, "we're busy, what do you want me to do?" by the Service Manager. It took a week to get the car back. Last week I took anther vehicle in. It was there 7 days. For an oil change and fluid exchange. A part had to be ordered for the ignition switch. No one informed me of this until I called on day 4. I picked the car up. A day later the parts department (good guys) called to say the part was in. I left 2 messages for the service writer and one for the lane manager to schedule the repair. No one called back. Obviously they don't want our fleet of vehicles in their shop. Oh, and they entered my email address incorrectly in their system, an old trick to avoid the management reading bad CSI surveys. More

Never ever buy a car from here or frm Randy I bought car frm Randy 3 months ago. Bought the car mainly for Lifetime Warranty....JOKE JOKE ..NOTHING IS COVERED UNLESS THE MOTOR FALLS OUT I bought car frm Randy 3 months ago. Bought the car mainly for Lifetime Warranty....JOKE JOKE ..NOTHING IS COVERED UNLESS THE MOTOR FALLS OUT More

DO NOT go here pick any other place but this.... Most of these review written here are fake. Trust me. I had the worse experience at this dealership. Please do your self a favor. Pick any othe Most of these review written here are fake. Trust me. I had the worse experience at this dealership. Please do your self a favor. Pick any other dealership but this. Sales people have no idea what they are doing. More

Excellent service, excellent environment Bought a new 2015 Ford Fiesta at Ted Britt Ford. My salesman was Michael Asay. Michael was very helpful in ensuring that I got exactly what I wanted. Bought a new 2015 Ford Fiesta at Ted Britt Ford. My salesman was Michael Asay. Michael was very helpful in ensuring that I got exactly what I wanted. He took us to both car lots and was adamant about getting me the right car. After my purchase, Michael also followed through with me about the vehicle and the overall experience with Ted Britt Ford. All in all, I had a wonderful time working with Michael. More

Great night to buy a truck Nate recently sold us our 2015 F-150 and he was awesome! This is not the first time we've bought from Ted Britt and it won't be the last time. Nate k Nate recently sold us our 2015 F-150 and he was awesome! This is not the first time we've bought from Ted Britt and it won't be the last time. Nate kept laughing and made the experience a good one :) More

Easy Experience Buying mynew car Bought a new 2015 Ford Escape at Ted Britt Ford. My salesman was Mike Asay. Mike was very easy going, no pressure, friendly guy. He made the buying Bought a new 2015 Ford Escape at Ted Britt Ford. My salesman was Mike Asay. Mike was very easy going, no pressure, friendly guy. He made the buying process very easy. More