Ted Britt Ford Lincoln
Chantilly, VA
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Very Satisfied - Thank you! Whitney did a great job! Helped find a great truck and work within my budget. He even let me take the truck home for a few hours before making the dea Whitney did a great job! Helped find a great truck and work within my budget. He even let me take the truck home for a few hours before making the deal. Well worth the hour drive. More
Service Dept I had some issues with the service department, but they are now taking care of them. We will see how everything is when I pick up my vehicle I had some issues with the service department, but they are now taking care of them. We will see how everything is when I pick up my vehicle More
Good Experience and Knlowegeable Salesperson After getting nowhere with regional Nissan dealers on a 2015 Pathfinder, I decided to look at the Ford Escape. Ted Britt Ford had over 130 2016 models After getting nowhere with regional Nissan dealers on a 2015 Pathfinder, I decided to look at the Ford Escape. Ted Britt Ford had over 130 2016 models in stock, so no issues with selection, colors and options. I worked with Mike Asay to find exactly what I wanted. Mike owns Fords and knows their product line, features and offers well. He worked with me and his management to get the best price and helped me find additional discounts. He got the car through prep and into service for some minor issues we found during the test drive while we did the paperwork, about 4 hours total. Mike called me this morning to follow up to see if I had any questions. More
Great experience Got all the help I needed!! Mike was very good to work with and answered all my questions. Everyone was very friendly. Parts person was the only let d Got all the help I needed!! Mike was very good to work with and answered all my questions. Everyone was very friendly. Parts person was the only let down. She really didn't care and not knowledgeable. More
We love our new Focus ST - Mike was great! Mike was very helpful, knowledgeable, and made the entire process an enjoyable. Mike waited around very late to see us out of the door and kept good Mike was very helpful, knowledgeable, and made the entire process an enjoyable. Mike waited around very late to see us out of the door and kept good company while we were waiting. We were both impressed with Ted Britt Ford Lincoln services and support. More
Purchase Mike did an outstanding job when assisting me with my purchase. I would highly recommend using him if you are thinking of purchasing a vehicle. Mike did an outstanding job when assisting me with my purchase. I would highly recommend using him if you are thinking of purchasing a vehicle. More
F150 2015 Mike was great to work with. Entire process was quick and painless. Follow up was also nice. Purchased Chrysler products in the past and treated like Mike was great to work with. Entire process was quick and painless. Follow up was also nice. Purchased Chrysler products in the past and treated like cattle. Would definitely do bussiness with Mike again. More
Great experiance Mike was great . Working with Mike Asay was great experience . The process went smooth and there was no time I felt like I was being hard sold. Got a great deal Thanks Working with Mike Asay was great experience . The process went smooth and there was no time I felt like I was being hard sold. Got a great deal Thanks Mike . More
Easy-going and knowledgeable I was in the parking lot looking at several different cars. Had been there about 20-30 minutes with no contact and even walked into the store. It's I was in the parking lot looking at several different cars. Had been there about 20-30 minutes with no contact and even walked into the store. It's nice that sales folks are not all over you like most dealers. I was headed back to my car, and Mike was heading to the building and asked if he could help or ask any questions. I hesitated but then told him I was looking for a new Lincoln to replace my current Lincoln and didn't really see what I wanted. Then he told me they had another remote lot with many more options, so off we went, found what I want, made a deal, and left with the car all in about 3-4 hours. Mike is very knowledgeable, very-easy going, no pressure guy. We found we had some common things about living in the area. Although like most I dread buying a car, this experience was very, very good with no pressure and Mike was a great guy to work with. I highly recommend this dealership and Mike! More
Pleasant, Efficient, Prompt & Attentive I had shopped and driven F-350s at my local dealer, but when I found the one I wanted at Ted Britt I called them. The internet sales guy was super hel I had shopped and driven F-350s at my local dealer, but when I found the one I wanted at Ted Britt I called them. The internet sales guy was super helpful, and set aside 'my' truck and turned me over to Mike Asay. Before I went in, I did the online trade-in appraisal, so when I arrived at the dealership, the process was extremely straight-forward. Mike totally took care of the process and made it move smoothly and painlessly. Only "slight" detractor was the girl doing the up-selling was very persistent...that's probably why they have her doing that, isn't it? More