Ted Britt Ford Lincoln

Smooth sailing Very easy, very fast transaction with questions answered at every step. Knowledgeable and friendly staff. The price matches the quality of the vehicle Very easy, very fast transaction with questions answered at every step. Knowledgeable and friendly staff. The price matches the quality of the vehicle purchased. Highly recommended. More

No Nonsense Car Buying Experience I've avoided buying a new car because I don't like haggling and I hate the nonsense surrounding the entire car buying process. I made those feelings I've avoided buying a new car because I don't like haggling and I hate the nonsense surrounding the entire car buying process. I made those feelings known to Josh through an internet inquiry about a vehicle advertised on the Ted Britt website. He answered my questions about the car I was interested in and followed up to see if I would be interested in seeing the car in person. Moe worked especially hard to ensure that the process went smoothly. Larry worked also worked on the final sale. They didn't try to pressure me into making a decision I wasn't sure about. I returned to the dealership and completed the process to purchase the car - Sonya and Dan completed the final steps including financing the purchase. I took possession of the car and haven't had any regrets about the purchase. I would recommend Ted Britt Ford to others and I would buy a car from them again in the future. More

Great truck, great salesman. Purchased a new F-250, the salesman, Mike Asay was great! I didn't feel any high pressure tatics. I had done my research on pricing before I went to Purchased a new F-250, the salesman, Mike Asay was great! I didn't feel any high pressure tatics. I had done my research on pricing before I went to the dealership and explained to Mike what I was willing to pay, which was below sticker. Mike made it happen! Im very happy with my new F-250! More

Satisfied and happy - Thank you! Fernando Rivas is the best! He is very knowledgable and professional. He took the time to find the right car for me and to explain/show me the service Fernando Rivas is the best! He is very knowledgable and professional. He took the time to find the right car for me and to explain/show me the services and warranty Tedd Britt provides. Thank you! More

Satisfied Customer I am very satisfied with my experience at Ted Britt Ford Chantilly. Very friendly and professional . Everyone was very helpful and answered all my qu I am very satisfied with my experience at Ted Britt Ford Chantilly. Very friendly and professional . Everyone was very helpful and answered all my questions. Thanks More

People make the difference. Professional and hard working. Everyone I encountered worked tirelessly to get me the best deal on the vehicle I wanted. Leonia Durant was exceptionally professional. She went the Everyone I encountered worked tirelessly to get me the best deal on the vehicle I wanted. Leonia Durant was exceptionally professional. She went the extra mile with whole hearted support in every step of the purchasing process. Highly recommended. More

Service Department Issue My daughter has been very happy with the 2015 Escape we bought from Ted Britt (Chantilly) in May 2015. She recently brought the car in to Ted Britt My daughter has been very happy with the 2015 Escape we bought from Ted Britt (Chantilly) in May 2015. She recently brought the car in to Ted Britt for an oil change and a tire repair (due to a small nail hole in it.) The Service Department immediately told her the tire was not repairable and that she would need a new tire (approx. $240). We decided to get a second opinion at Virginia Tire & Auto. They took one look at it and determined it would be a very simple plug job. 15 minutes and $20 later our tire was as good as new, thanks to the responsive technician at Virginia Tire & Auto. More

Randy Swan is the best I purchased a Lincoln MKS from Ted Britt Lincoln at the end of January 2016 with the help of Randy Swan. It was very quick, easy and friendly. Randy i I purchased a Lincoln MKS from Ted Britt Lincoln at the end of January 2016 with the help of Randy Swan. It was very quick, easy and friendly. Randy is a real professional. Many thanks for your help, Randy. More

Leonia Durant is the best. I recently purchased a vehicle from Ted Britt Ford with the help of Leonia Durant. Leonia made my experience quick and easy! I am very happy with my p I recently purchased a vehicle from Ted Britt Ford with the help of Leonia Durant. Leonia made my experience quick and easy! I am very happy with my purchase and the service was great! I highly recommend Leonia she knows how to listen and give advice. I never thought I would leave with a car that same night but Leonia and her manager made it happen. I told her I had a budget and she knew how to stay within those guidelines. She was very helpful and understanding, she also knows how to make a customer feel at home. As I waited for the process she continued to check up on me and made sure that I was getting what I wanted from my purchase. More

finally satisfied After ordering a 2016 Explorer Platinum from another dealership, and basically being mislead for 3 weeks, we made the trip to Ted Britt because they h After ordering a 2016 Explorer Platinum from another dealership, and basically being mislead for 3 weeks, we made the trip to Ted Britt because they had the exact vehicle we thought we were getting from Kip Killmon in Louisa, Va. Ted Britt had "our" vehicle sitting out front as we walked in the dealership. Everyone we worked with was top-notch, friendly, informative, and seemed genuinely concerned about the bad experience we had previously at the local Ford dealership in Louisa, Va. We love our new Explorer and have nothing but rave reviews for the Ted Britt family. Brian was extremely helpful in giving us a crash course on all cool innovations that came with the new vehicle. This was our first new car in 10 years and we were shocked at all the awesome improvements available on vehicles today. The employees at Ted Britt made it easy to choose them for our new vehicle purchase, and in another 10 years when we get another new vehicle, we will go to them again. More