Ted Britt Ford Lincoln
Chantilly, VA
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Third Car Purchase I made my third vehicle purchase from Ted Britt Ford in Chantilly this past week, and I was again very please with the overall experience. My salesma I made my third vehicle purchase from Ted Britt Ford in Chantilly this past week, and I was again very please with the overall experience. My salesman, Mr. Tom Blood, was both an expert and very engaging, and I plan to request him by name again when I eventually go back to Ted Britt for a future purchase. They are willing to work with you on a trade-in, and I was very pleased with the deal I got on my new 2017 Ford Explorer. I give this dealer the highest marks. More
"New Car Purchase" I never look forward to the buying/negotiation process when looking for a new vehicle, however, I would have to say my recent new car purchase was by I never look forward to the buying/negotiation process when looking for a new vehicle, however, I would have to say my recent new car purchase was by far my most pleasant. Just felt that every person I dealt with was very professional and never gave me the impression that I was just a "customer". I had Mr. Whitney Sullivan as was my salesman and he is by far the best salesman I've ever purchased a new car with. I will ask for Mr. Sullivan in all future vehicle purchases and will highly recommend him to all my friends/family. Ange Malmquist from customer service was top notch also. More
Second time around! This was our second purchase from Ted Britt Ford in Chantilly. Worked with Randy Swan both times. Great experience but would really like to be able This was our second purchase from Ted Britt Ford in Chantilly. Worked with Randy Swan both times. Great experience but would really like to be able to get through the financing process quicker. Both times, Randy was able to find the car we wanted and get us a great deal but then when it came to processing the financial paperwork things came to a halt! Not happy with having to spend several hours waiting to see someone in finance to finish the paperwork and complete the deal. With our busy schedule, I would much prefer to provide all of the information either by phone, email, on secure website and be notified when everything would be available to signing. Aside from this, would definitely recommend Ted Britt Ford and Randy Swan to friends and family and won't hesitate to work with them again in the future! More
Bought my first car! I grew up in this dealership with family who worked there and other family constantly buying cars from Ted Britt, so there was no question that I'd bu I grew up in this dealership with family who worked there and other family constantly buying cars from Ted Britt, so there was no question that I'd buy my first car from here! I found a 2008 Escape and within minutes was behind the wheel. Fernando was absolutely wonderful in helping me and my grandfather negotiate a price that we were all really happy with and Jamie in the financing department was just as great and made paperwork a really easy process! I'm most definitely going to be buying my next car through Ted Britt More
Purchasing new vehicle We were able to find the vehicle that fits with our need at Ted Britt Ford and were very pleased with in overall area especially with the sales person We were able to find the vehicle that fits with our need at Ted Britt Ford and were very pleased with in overall area especially with the sales person, Jim Murphy. More
Our third truck This is the third diesel truck that we have bought from Britt Ford. Out salesman, Fred Stoner, worked very hard with the sales manager to get us the d This is the third diesel truck that we have bought from Britt Ford. Out salesman, Fred Stoner, worked very hard with the sales manager to get us the deal that we needed. They had the perfect vehicle for us. More
Great service experience! Came in on Saturday am, busy but the staff were competent and organized. Christina was courteous and extremely professional, took the order promptly a Came in on Saturday am, busy but the staff were competent and organized. Christina was courteous and extremely professional, took the order promptly and updated me on the progress and recommendations. Thanks Christina, a five star experience! More
The whole team was great and very friendly and professinal The whole team was great very friendly and professional love Ted Britt Ford. Thank you for taking good care of us love the new truck. The whole team was great very friendly and professional love Ted Britt Ford. Thank you for taking good care of us love the new truck. More
Need a car? Ted Britt Ford in Chantilly is the place! I was recently rear ended and my vehicle was totaled. After a little research I went to Ted Britt Ford in Chantilly to purchase a replacement vehicle I was recently rear ended and my vehicle was totaled. After a little research I went to Ted Britt Ford in Chantilly to purchase a replacement vehicle. My situation was a little more difficult than the norm. My Salesman William Carson totally took car of me and my wife. He was courteous, professional and very knowledgeable about the vehicle. Then he went out of his way to drive my rental car back to Enterprise while I followed in my new 2016 Ford Fusion. The finance manager Tyler Runey and Ange Malmquist were both awesome as well. Don't go anywhere else for the vehicle needs. More
Least Stressful Car Buying Experience I've Ever Had I leased my first car from Ted Britt Ford Lincoln yesterday. Leonia was my sales rep and she was fantastic. She worked hard to get me the best deal (I I leased my first car from Ted Britt Ford Lincoln yesterday. Leonia was my sales rep and she was fantastic. She worked hard to get me the best deal (I had gone to several other dealerships) and was genuinely excited for me when I signed papers for a 2016 Ford Focus ST. I've only had the car one day, but I LOVE it! Everyone at Ted Britt was great -- Leonia, Wendy (the customer service rep), and Matt (the finance guy). Wendy took me through my options, walked through the car manual with me, and explained the whole sync system to me. No one had ever done that for me before! Everyone went out of their way to help me and explain everything that was included in the deal. I also really like the Ted Britt for Life which covers a bunch of stuff on the car, including state inspections. I don't know of any other dealership that has all of the freebies Ted Britt has, or that goes out of its way to help customers. Would definitely recommend! More