Ted Britt Ford Lincoln

I was looking to buy a 2012 Navigator, but my trade in value on my 2005 Nagivator was not enough. Overall, Henry was Fantastic in helping us with everything! value on my 2005 Nagivator was not enough. Overall, Henry was Fantastic in helping us with everything! More

Description of Davids service (email I sent to him): You were very helpful each time I came in and had incredible patience with me. The first day I came, you walked over with a giant smile and welcomed me i were very helpful each time I came in and had incredible patience with me. The first day I came, you walked over with a giant smile and welcomed me in the most casual and friendly way possible. I never felt pressured, but at the same time, you gave me all the information possible and were available and happy to assist me whenever I needed. Today you were great to wait while I repeatedly second guessed myself. I realize you spent a large portion of your day with me which you have spent making other sales. More

Dan was friendly and easy to work with. He ensured that purchasing my new vehicle was a seamless process. Overall great service and I have already recommended friends. purchasing my new vehicle was a seamless process. Overall great service and I have already recommended friends. More

I simply came in to see about getting the emission testing done on my 2006 Expedition that I bought at another dealership but with Lisa Walker doing the financing part. As I was waiting I went out to testing done on my 2006 Expedition that I bought at another dealership but with Lisa Walker doing the financing part. As I was waiting I went out to look at the new Expeditions and few caught my eye. As I was coming in Service told me I was done and to go to the cashier. As I was being taken care of, I happened to ask the young man who was eating his lunch near by what the deals were for today and any rebates on the Expeditions. He stopped his lunch, and help me. With David Black's help along with Lonnie and Danny, I purchased a new Expedition. It was a very comfortable experience with no hassles. Just help. Still haven't seen Lisa! More

The people at Ted Britt Ford are the nicest people I have ever shopped with. They went abover and beyond to help me get what I was looking for. ever shopped with. They went abover and beyond to help me get what I was looking for. More

Best and easiest new car purchase! No hassle, no waiting, in and out with the truck I wanted and the price I was looking for. waiting, in and out with the truck I wanted and the price I was looking for. More

Ted Britt Ford's Chantilly dealership has a great location with a very helpful sales and service staff. While I was still researching new cars and deciding what would be best for my family they have location with a very helpful sales and service staff. While I was still researching new cars and deciding what would be best for my family they have us plenty of time to ourselves but were still available to answer questions. Once we were ready to test drive cars, they let us go on our own and even offered to let us try the car out for the day. The finance and purchasing process was fast. My 5 year old and 3 year old kids were with us, so they did a great job considering we didn't have all afternoon to buy the car. I now go back for all service work and plan to buy my next vehicle there! More

Very quick and smooth new car purchase. Not only did they have a huge selection of trucks for me to choose from they had a lower price then the other dealers I had visited. On top of the price they gave me g have a huge selection of trucks for me to choose from they had a lower price then the other dealers I had visited. On top of the price they gave me great money for my trade vehicle. I would not hesitate to purchase again from Ted Britt Chantilly. More

I purchased my vehicle 33 days ago, and I am having severe problems with it. Starting from the point of purchase I was supposed receive my wheel clips —which were promised by the sales manager; they a severe problems with it. Starting from the point of purchase I was supposed receive my wheel clips —which were promised by the sales manager; they are on back order…still. Little did I know; that was the least of my problems. My car battery dies randomly and often. I was told by the service center that I needed a new alternator and battery---and while I understand that during their initial inspection the alternator and battery were functioning perfectly; I still find the entire scenario more than shocking. And for the replacement cost of both the battery and the alternator to be $1,300 to $1,100; how outrageous! Considering, I just purchased this vehicle--I thought that Ted Britt was a reputable dealer……I feel cheated. What a shame. I could have tried my luck at the Woodbridge Auto Auction---and had the same outcome. At least then, I would have expected to immediately dump $1,300 into the car…… More