Ted Britt Ford Lincoln

Purchased my dream car! I hadn't purchased a new car in over 20 years, and that experience certainly could've been better..., but from the moment I stepped on the lot I was t I hadn't purchased a new car in over 20 years, and that experience certainly could've been better..., but from the moment I stepped on the lot I was treated with courtesy, dignity, and a genuine appreciation for my business. Every staff member who assisted me was a consummate professional, and walked me through every step of the process. Absolutely an A+ buying experience! Highly recommended! Thank you! Gary More

Peter Velasquez and Ted Britt Ford Lincoln My wife and I were looking to purchase a Navigator L and found one at Ted Britt Ford Lincoln for a solid price. In the span of one day, Peter was able My wife and I were looking to purchase a Navigator L and found one at Ted Britt Ford Lincoln for a solid price. In the span of one day, Peter was able to work out a proposed trade-in price for me and set up a test drive for us (we were 4.5 hours away). We drove up, he had the vehicle ready, he took care of some issues with it we found, and we had the deal done that night. Highly recommended! More

Best Sales Service I've Ever Received Ted Britt has always been a step above the rest by perception but this experience was even better then I expected. It started off with me not being s Ted Britt has always been a step above the rest by perception but this experience was even better then I expected. It started off with me not being sure I wanted a Ford because I didn't have good knowledge of them but my husband had an Explorer as his first car so I humored him. Boy was I in for a surprise! Not only the the Explorer shock and awe me with the changes that had been made to it but our sales rep, William (Billy) Rupprecht was absolutely amazing. He gave us all the information we needed about the car to make an informed decision. On our test drive he showed us how the parking assist feature worked before turning the car over to us, which I appreciated because having never had a car that did that, I was extremely nervous about the feature. We left on a Thursday night conflicted about what to do because we had a few more cars we wanted to test drive, but by the next morning we knew, not only did we want the Ford Explorer from a Ted Britt dealership but we wanted to buy it from Billy! He's got a customer for life in us now because of his truly no pressure selling technique and mechanics knowledge of the cars he's selling! Thank you Ted Britt and Billy for taking such great care of us. More

Ghost town Place runs on autopilot. Nobody there in a leadership position. Had my new truck for 6 days attempting to fix an issue and did absolutely nothing. Place runs on autopilot. Nobody there in a leadership position. Had my new truck for 6 days attempting to fix an issue and did absolutely nothing. Don't waster your time here. More

Good purchase experience Buying a car is never fun for me. However, Fernando made the process a low pressure experience. We came several times to look at the cars and were h Buying a car is never fun for me. However, Fernando made the process a low pressure experience. We came several times to look at the cars and were helped each time with extreme courtesy. Even the purchase process seemed to go smoothly. The car has so many features that I told Fernando I'll probably be stopping in frequently to get help with all of them. Fernando and Michael Britt made the process as painless as it can be. We love the car. (I didn't give the price 5 stars because the price on a new car is never as low as you would like.) I have one minor issue: the Ted Britt decal was put on the back of my car without asking my permission. It would be nice if the dealership would ask before doing this. More

Excellent dealership, super, no-pressure staff Excellent experience, wonderful salesperson! If you are going to checkout a Ford or Lincoln, make sure you ask for Randy Swan! He has been in the au Excellent experience, wonderful salesperson! If you are going to checkout a Ford or Lincoln, make sure you ask for Randy Swan! He has been in the auto sales business for 34 years. He knows what he is doing and is very low key. He knew upfront that I was just looking to test drive and that I had done my homework. I wasn't going to purchase that day and he knew why, but also knew that I would be back if I got good service. We went out to the lot and found a Lincoln MKZ Hybrid to test. I had a researched a specific model with specific features, but for all intensive just wanted to make sure I had driven and throughly reviewed this car. This was the first time I had test driven an American car in many years. I enjoyed the ride and the car itself. It was incredibly smooth and I loved every minute of it. This is truly a luxurious car that I will enjoy, should it be the vehicle I buy. I loved hearing about the extras that Ted Britt provides for Lincoln owners and that just adds to the sweetness of this dealership and that they truly stand behind the vehicles they sell. Randy is there to make the experience truly an excellent one and if Ford and especially Lincoln is of interest, I highly recommend seeing Randy at Ted Britt Ford Lincoln in Chantilly. I can guarantee if Lincoln is my choice vehicle, Randy will be the only salesman that I will go back and see. More

Great Buying Experience @ Ted Britt Chantilly Fred Stoner was easy to work with and very knowledgeable. My trade-in experience and purchase of the Lincoln MKC couldn't have been easier! Fred Stoner was easy to work with and very knowledgeable. My trade-in experience and purchase of the Lincoln MKC couldn't have been easier! More

Very nice experience without an pressure Fernando Rivas and manager Brian were both very helpful in letting me decide the vehicle I needed. No high pressure and they fully explained everythi Fernando Rivas and manager Brian were both very helpful in letting me decide the vehicle I needed. No high pressure and they fully explained everything to me. I took the car home for the evening and next day I purchased it. Great experience and I would recommend them to everyone. More

Great Experience w/ Ted Britt We worked with Fernando Rivas on the purchase of a 2014 Jeep Wrangler Unlimited this weekend and had a very positive experience! When I called regardi We worked with Fernando Rivas on the purchase of a 2014 Jeep Wrangler Unlimited this weekend and had a very positive experience! When I called regarding availability, I spoke with Fernando and met with him later that afternoon to take a look. When we arrived, he had the car right out front for us with our last name on the front license plate - it was so thoughtful and a nice touch! It was freezing outside but he had the car warm and ready for us to look at and take out for a test drive. When we got back to the dealership, he walked us through the car buying/trade-in process and we interacted with the general manager as well during our deal. After we had closed the deal for the car purchase, he had the car detailed and ready for us to take home. The entire process went very smoothly and I would highly recommend them to others in the market for a new or used car! More

Another great purchase experience I recently decided to trade in my 2015 Ford Escape for a smaller car for my son to drive. I did not hesitate to return to Ted Britt of Chantilly. I recently decided to trade in my 2015 Ford Escape for a smaller car for my son to drive. I did not hesitate to return to Ted Britt of Chantilly. I wanted to deal with the same salesman that sold me the 2015. I entered the showroom and immediately saw Whitney Sullivan. He remembered me from a year before and we talked about what I was looking for. In less than 2 hours I was given a fare trade in value on my 2015, picked out the 2016 for my son me with the wonderful Jamie Howley in finance to sign the agreement and was out the door. He is a great salesman and that is why I am a TB4L owner! More