Team Toyota of Glen Mills

I had a great experience with Carousel Toyota. When I went in I had a good idea of what I was looking for and had a mental list of what I needed the vehicle to do. I told Tom what my requirements were an went in I had a good idea of what I was looking for and had a mental list of what I needed the vehicle to do. I told Tom what my requirements were and he found something that is meeting all my needs. I ended up getting a very slightly used 2011 RAV4 and they worked with me on the price of the vehicle as well as well as the value of my trade in to get the payments where I needed them to be. When I was taking delivery I noticed two very small blemishes and they have the parts on order to repair them for me so that should be taken care of soon. I have no doubt that when it comes time to replace my wife's car we will go back to Carousel. More

If it were not for Toyota quality and Jim Dougherty we would not have purchased this vehicle. This is the third Toyota we have purchased at Carousel. No regrets or complaints. would not have purchased this vehicle. This is the third Toyota we have purchased at Carousel. No regrets or complaints. More

I came to Carousel Toyota after inquiring about the car on line. That one has been sold but the salesperson Dan Rivera showed me two others that were similar to the one I was interested in. Dan was very h on line. That one has been sold but the salesperson Dan Rivera showed me two others that were similar to the one I was interested in. Dan was very helpful. One of the reasons that I came back to this dealership to buy the vehicle few days later was because I was confident I can rely on Dan's help. He answered my all questions, helped to understand all the details of the paperwork, etc. Long story short, I will go back to him when I want to buy my next car. I was very happy with the service. I enjoyed this dealership overall as well. More

The dealership was very informative about choices i had. They were in constant contact but did not push too hard allowing me to do the research and model comparison i needed to do. I feel i got a good deal They were in constant contact but did not push too hard allowing me to do the research and model comparison i needed to do. I feel i got a good deal and the dealership made a few bucks too. More

I have used Carousel Toyota for service on an Avalon and a Lexus for over 10 years. I have found their service department to be run by highly professional, honest and fair service managers who consistently a Lexus for over 10 years. I have found their service department to be run by highly professional, honest and fair service managers who consistently treat me with respect and share information in a clear manner. I have never felt like they pushed expensive repairs on me when they weren't needed. They have been clear with options, prompt in their follow-up and trustworthy in all my interactions. Although I don't need a new car yet, I would very likely buy it from the dealership based on how I have been treated in the past. Also, I appreciate the fact that after every single service appointment, no matter how big or small, the co-owner of the dealership calls to ensure my experience was positive. She seems genuinely concerned about anything that would cause dissatisfaction in dealing with her team. More

The sales experience was excellent. Tom went above and beyond in answering questions for us. He was not pushy and helped us through the entire process. I would definitely go to him for another vehicle or beyond in answering questions for us. He was not pushy and helped us through the entire process. I would definitely go to him for another vehicle or recommend him to someone else. More

I have had another dealer do work for me for 5 years. 50% of the time I had to go back....work done correctly the first time at this dealer. Always an excuse with the other dealer.. 50% of the time I had to go back....work done correctly the first time at this dealer. Always an excuse with the other dealer.. More

Erin Oberholzer the Internet Sales manager was the best out of all of the Toyota dealers and other cars I considered for purchase for my family. Only Erin responded to all of my questions regarding afford out of all of the Toyota dealers and other cars I considered for purchase for my family. Only Erin responded to all of my questions regarding affordability and trade in factors. All others either ignored my emails or were painfully vague. Erin was the only one with whom I was able to have an effective exchange with via email so we could make our new Toyota purchase. I had previously purchased new Toyota vehicles from Peruzzi who did not answer ANY of my online or email requests as well as Tri-County who used to have an excellent sales person but they had just let him go and the Internet team did not provide a solution for me to purchase my new Yaris. Chuck Robinson Sr. Systems Analyst Crozer Keystone Health System More

She was wonderful. I have limited time since I am a caretaker and work full time and she was willing to deal with me honestly through the internet. All things that she quoted me were right on when I w caretaker and work full time and she was willing to deal with me honestly through the internet. All things that she quoted me were right on when I went into the dealership and she was very frindly and knowledgeable. My buying experience was effertless. More

I live over an hour away and traveling to and from Carousel for service is wel worth it! I recently requested my Prius be finished so that I did not have to sit in the five o'clock Friday traffic goi Carousel for service is wel worth it! I recently requested my Prius be finished so that I did not have to sit in the five o'clock Friday traffic going home. I received a call at approximately 12:30 that the service was complete and the service person mentioned my request. Nice personal touch along with courteous and timely service. Our purchase experience with Tom Walsh three years ago was justbas seamless. More