Team Toyota of Glen Mills
Glen Mills, PA
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Our experience yesterday was the most pleasant car buying experience. Carousel lives up to their promise to be a pressure/hassle free dealership. I would highly recomend Jim Dougherty and the entire team at experience. Carousel lives up to their promise to be a pressure/hassle free dealership. I would highly recomend Jim Dougherty and the entire team at Carousel. More
The service team was professional and friendly. They made the service visit very convenient and efficient. Providing a free rental car was a great help since we only have one car at this time. made the service visit very convenient and efficient. Providing a free rental car was a great help since we only have one car at this time. More
The employees I came in contact with were friendly and helpful. I stopped by to test drive several cars since I was unsure what I was looking for. The employees were patient and understanding with my qu helpful. I stopped by to test drive several cars since I was unsure what I was looking for. The employees were patient and understanding with my questions and concerns with each one I test drove. They were especially helpful with narrowing it down as we talked about the pros and cons of car. I was not pressured into making a decision and was given the time to contemplate my choice. More
Mike Stover and Kurt the mechanic are top notch and the reason I keep coming back! Carousel is an excellent dealership with great people and service. reason I keep coming back! Carousel is an excellent dealership with great people and service. More
You normally can tell the moment you get in the door of a car agency if it is going to be a 'good' experience or a 'not so good' one. The moment I got in the door of Carousel, I knew it was going to go well car agency if it is going to be a 'good' experience or a 'not so good' one. The moment I got in the door of Carousel, I knew it was going to go well. Attentive service, friendly personnel--from the moment the process starts, until the end of the paperwork, Carousel delivered. I can only hope they get always have "the" car I am looking for, because I really do not care to deal elsewhere (and we've gone to quite a few). More
They worked out a great price on Saturday and we settled the following Friday giving them only two hours notice. Fantastic service on short notice!! the following Friday giving them only two hours notice. Fantastic service on short notice!! More
I am giving Carousel Toyota high marks because everyone we encountered there was so friendly and honest. My husband and I knew what we wanted when we walked in, and Robert and Carrie made it such a pleasa we encountered there was so friendly and honest. My husband and I knew what we wanted when we walked in, and Robert and Carrie made it such a pleasant buying experience. They talked to us about the car and showed us figures for the purposes of figuring out our payments. They answered all of our questions, and we did not feel pressured at all like we've felt in prior car buying experiences with other dealers. We couldn't believe how easy and enjoyable the whole experience was. We put a deposit down right away and had the car just days later in the colors we asked. I would certainly consider buying another car from there as well as recommending Robert and the whole Carousel team to friends. More
I just wanted to say what a pleasure it was doing business with Carousel Toyota. We were looking for a used Rav 4 for about two months before settling on the one we picked up today at Carousel. We business with Carousel Toyota. We were looking for a used Rav 4 for about two months before settling on the one we picked up today at Carousel. We looked at the used inventories at Slone, Conicelli, Tri County, Team, Del, and New Holland Toyota as well as Scott Honda, and Roberts Automall, and honestly, everyone had strengths and weaknesses. We test drove at least 10 Rav 4’s and probably 5 other make/model cars. Frankly, the reason we came back to Carousel was because of Dave Castor. Dave listened to what we had to say, and he didn’t try to sell us something we weren’t interested in. His “no xx” demeanor was refreshing, and we got the feeling that he was most interested in making us happy. We also loved talking to Carrie Miller to close the deal. Carrie was pleasant, fast, efficient, and she had a great sense of humor (along with Dave). We can’t explain the feeling that we had, but somehow Dave and Carrie knew we didn’t want to be bothered with a bunch of “extras” and that we just wanted a fast/easy transaction. For this reason, we will be back to Carousel for our future automotive purchase and service needs. More
Even if you don't want to buy a Toyota, you should go visit salesman Dan Rivera at Carousel Toyota just to see how good a car salesman can be. He not only knows his products and can answer all questions, visit salesman Dan Rivera at Carousel Toyota just to see how good a car salesman can be. He not only knows his products and can answer all questions, his laid-back manner and non-aggressive style are a pleasure to deal with. Not only that, he doesn't play those little salesman games of going back and forth to his "finance people" or his manager, disappearing for enormous amounts of time. He's a straight-shooter and has the patience of Job - not to mention his quick sense of humor and infectious chuckle. I got a GREAT deal with an honest, gentle, and personable saleman. You go, Dan. NOTE: You better make an appointment if you hope to get Dan's full attention because he is in high demand!!!! More
When my son from Conn. visiting me in Delaware lost his FOB key for his Prius, Carousel staff was more than willing to assit getting him into his locked car and on his way. They were friendly, cooperative FOB key for his Prius, Carousel staff was more than willing to assit getting him into his locked car and on his way. They were friendly, cooperative and,knowing this was an emergency, assisted immediately. Before having the car towed to the dealer, my son found his key which had fallen out of his pocket behind a chair. The emergency was over but the staff at Carousel is to be congratulated. They were wonderful in this emergency. Thanks so much from a grateful father and grandfather. Jim O'Toole More