Team Toyota of Glen Mills

My wife and daughter went to Carousel Toyota initially to look at a Toyota Sienna. My wife has gone to dealerships by herself in the past and not had good experiences. Rob treated Susan with the utmost of look at a Toyota Sienna. My wife has gone to dealerships by herself in the past and not had good experiences. Rob treated Susan with the utmost of respect, he made her feel comfortable and he explained everything in clear detail so that she was fully armed with knowledge about the vehicle and all of the purchasing options. I went up with my wife later and Rob again treated us very professionally and courteously. He did not just sell us a vehicle; he sold us a dealership with which we feel very comfortable. Thanks Rob and Thanks Carousel Toyota More

My husband and I bought a Toyota Sienna from Jim at Carousel Toyota a few weeks ago. We had originally intended to just look, take a test drive and weigh our options on some different brands/models. W Carousel Toyota a few weeks ago. We had originally intended to just look, take a test drive and weigh our options on some different brands/models. We had put this off for a while and one of the reasons is because our car buying experiences have typically consisted of a sales associate pressuring and hounding us. This is exactly the opposite of what happened at Carousel. From the very start, Jim was very down to earth, gave us the keys to a Toyota Sienna for a test-drive and stepped back so we could decide if we liked it. It turns out we loved it and felt that it would be a very practical car for our family. Jim sat down with us, went over our options and had everything laid out in front of him. I have to say, although quiet, Jim is really funny. Even the negotiating process was pleasant. What really impressed us though, was how Jim acted AFTER the sale. It was obvious his number one goal was for us to be completely happy and satified with our new purchase. He spent a good deal of time going over all of the bells and whistles and patiently answering our questions. He even called to follow up to see how we liked our new Sienna. We could not be happier with our experience with Jim - we kind of missed him when we left:) More

My family and I had the best possible experience dealing with Dave Castor at Carousel Toyota. We had gone to several dealerships in VA, MD, DE, NJ, and PA. Carousel Toyota was by far the best. Dave bent ove with Dave Castor at Carousel Toyota. We had gone to several dealerships in VA, MD, DE, NJ, and PA. Carousel Toyota was by far the best. Dave bent over backwards to make our experience the best possible one. The car was accurately described online and it was in great condition when we went to look at it. Other dealerships tried to bully me into buying their cars, which were not in as good condition, but Carousel was nothing but supportive of my extensive research process. The purchase itself was fast and pain free. Dave made sure that the car was detailed and perfect sitting right out front when we came to pick it up. We used to buy all of our Toyota's in a dealership in DE, now we do not want to go anywhere or deal with anyone other than Dave Castor at Carousel Toyota. More

From the moment I walked through the showroom door, I felt welcomed. The atmosphere is very professional, yet friendly. I have high praise for my salesperson, Daryl Garfinkel. He listened to my wishes an felt welcomed. The atmosphere is very professional, yet friendly. I have high praise for my salesperson, Daryl Garfinkel. He listened to my wishes and found the perfect car for me with all the options I required. He brought the car to the front, rather than making me walk all over the lot (as happened at other dealerships I visited). The "waiting" area was clean with TV's and newspapers available and complimentary coffee/tea, etc. The ensuing paper work, after my decision, went smoothly and the trade-in value for my present Toyota was in the proper range in comparison to other dealerships I visited. I cannot give any higher praise to Daryl and the agency - they are at the TOP! Thanks to everyone! Sandra More

Jessica was confident, knowledgable and on target with my likes and dislikes and respected my time to review other cars I was interested in, but I felt the Camry was my fit, price range and with Jessica's likes and dislikes and respected my time to review other cars I was interested in, but I felt the Camry was my fit, price range and with Jessica's follow-up call, I knew I would purchase my new car at Carousel. More

Jim was courteous. He was available when he said he would be. He was very knowledgeable and was able to answer all of my questions. He was able to get me the vehicle I wanted, rather then trying to sell me o be. He was very knowledgeable and was able to answer all of my questions. He was able to get me the vehicle I wanted, rather then trying to sell me one that was already on-site. He was completely professional in his approach. I would gladly come back to Jim for my next vehicle purchase. More

Wonderful experience. Called and scheduled to have car repaired. Told to do a check list before bring in as to help me know for sure if I even needed work done. Car was looked at and did not need anythi repaired. Told to do a check list before bring in as to help me know for sure if I even needed work done. Car was looked at and did not need anything done. They could have put anything on a piece of paper and had me paid whatever they asked . They did not do that. The service was good, the dealership was clean, the employees friendly, and waiting room was on the order of a luxury hotel. Next time I will wait there for sure. More