Team Toyota of Glen Mills
Glen Mills, PA
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went in to dealership on black friday, was greeted by tony gott .didn't have car in stock. tony found car i wanted and i was driving it home on monday. very profresional and courteous, cara in finance ex tony gott .didn't have car in stock. tony found car i wanted and i was driving it home on monday. very profresional and courteous, cara in finance explained all leasing details and very profesional. would recomend and repurchase from carosel again. More
The sales staff that we worked with at Carousel Toyota created a very low stress and simple car buying experience for us. They seemed very upfront and honest about pricing and were genuinely friendly and created a very low stress and simple car buying experience for us. They seemed very upfront and honest about pricing and were genuinely friendly and not at all pushy. We feel that we got a great vehicle at a fair price. I just wish we hadn't wasted our time going to other dealerships! More
Scott has always gone above and beyond with our 2008 Toyota truck, have just recently met Jill, who went out of her way to help me with the proper paperwork that was needed to obtain my inspection. Don' Toyota truck, have just recently met Jill, who went out of her way to help me with the proper paperwork that was needed to obtain my inspection. Don't let me forget to give a shout out to the employees who help with the rentals as well. Thanks Carousel Toyota for keeping such accommodating employees that make you feel like YOU and your vehichle will be in good hands! Warmly, Wendy McGregor More
You guys rock! I walked in to make a appointment for my You guys rock! I walked in to make a appointment for my oil change and they took care of it right away.The mechanic was at the reception desk just f You guys rock! I walked in to make a appointment for my oil change and they took care of it right away.The mechanic was at the reception desk just finished with someone else and said " if you have the time I can do it right now so you do not have to cone back". Wow that is service !! Thanks again for making my day a little easier :-) Terry Scholl More
I bought my Sienna from this dealership and their service department has saved me so much money. Since I've owned my car, I scraped the driver's side door and had a screw stuck in my tire resulting in a slow department has saved me so much money. Since I've owned my car, I scraped the driver's side door and had a screw stuck in my tire resulting in a slow leak. For both repairs, I received estimates from multiple shops. Carousel's service department has always come in with the lowest estimate (by HUNDREDS of dollars) and they do the work quickly. I am very pleased with them. More
My ratings are based on an 18 year relationship involving purchase 3 car (2 new and 1 used)purchases and service on same. AND the established and fostered "family" atmosphere. purchase 3 car (2 new and 1 used)purchases and service on same. AND the established and fostered "family" atmosphere. More
I own or have owned several Toyota/Lexus vehicles (’02 Highlander, ’04 RX330, ’04 Sienna, ’09 Camry Hybrid) that were serviced at Carousel Toyota since 2005. The services have included major routine servi Highlander, ’04 RX330, ’04 Sienna, ’09 Camry Hybrid) that were serviced at Carousel Toyota since 2005. The services have included major routine service (every 15,000 miles), warranty and recalls, out-of-warranty repairs and even some body work. I have always found that the service work was done right with qualified service technicians and genuine Toyota parts. They have a great loaner-car program if you need to leave your car at the shop for a day or more. Carousel’s customer care has always been top-notch and their price is competitive with most independent service garages in the area. The only vehicle service that I have done outside of Carousel is routine oil changes at my local service station, warranty work on my Lexus vehicle and replacement tires. I would highly recommend Carousel Toyota for all Toyota and Lexus vehicle repair and maintenance services. More
I was leaving my office for the evening, when I went to start my car. Although the car battery never turned over, all of the lights on the dash were lit and I couldn't figure out what was happening. As it start my car. Although the car battery never turned over, all of the lights on the dash were lit and I couldn't figure out what was happening. As it turned out, the battery in my '09 Venza blew up and there was battery acid all over the engine compartment, along with a terrible smell and smoke coming from the positive cable on the battery. The acid ate right through the cable! I called the dealership and they had a prompt for emergency service and so I pressed the option #, Mike Stover answered the phone, I expalined the situation and that I would not be able to drive the car home. He gave me the number for their tow service, whom I called, and had the car towed directly to the dealership. I received a call the next morning that my car was ready for pick-up. I never encounted an experience like that before and am so glad that the dealership had a prompt for emergencies and that I was able to get the guidance from Mike. Thank you Carousel Toyota & Mike Stover! More
Friendly, Helpful and just all out Awesome!! I bought Friendly, Helpful and just all out Awesome!! I bought two vehicles from them in 6 months..and I will definitely be going back! Thanks Carrie, Ro Friendly, Helpful and just all out Awesome!! I bought two vehicles from them in 6 months..and I will definitely be going back! Thanks Carrie, Rob and Matt!! More
My wife and daughter went to Carousel Toyota initially to look at a Toyota Sienna. My wife has gone to dealerships by herself in the past and not had good experiences. Rob treated Susan with the utmost of look at a Toyota Sienna. My wife has gone to dealerships by herself in the past and not had good experiences. Rob treated Susan with the utmost of respect, he made her feel comfortable and he explained everything in clear detail so that she was fully armed with knowledge about the vehicle and all of the purchasing options. I went up with my wife later and Rob again treated us very professionally and courteously. He did not just sell us a vehicle; he sold us a dealership with which we feel very comfortable. Thanks Rob and Thanks Carousel Toyota More