Team Toyota of Glen Mills
Glen Mills, PA
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POSITIVE TOYOTA EXPERIENCE I've been a loyal Team Toyota customer since 2014. All my experiences with Team Toyota have been great. The work performed on my vehicle, a 2008 4runn I've been a loyal Team Toyota customer since 2014. All my experiences with Team Toyota have been great. The work performed on my vehicle, a 2008 4runner, is always completed professionally and timely. My service advisor, Jill Joy is very attentive to my concerns when they occur. Keep up the good work, Team Toyota! More
Some miscommunication, but There seemed to have been confusion between the Service Department and the Parts Department as to whether or not my car was even at the dealership to There seemed to have been confusion between the Service Department and the Parts Department as to whether or not my car was even at the dealership to get a door edge guard replaced. I finally spoke with Justin in the Parts Department late in the afternoon, and he assured me that the work would be completed by the time I arrived, and it was! Justin turned a bad situation into a good situation! I am giving this review 4 stars only because I had to speak to so many people before I was put through to Justin. More
My experience at Glen Mills Team Toyota is always perfect ! The staff is always so friendly I am always greeted with a smile and treated so perfectly I loved the work they did and esspecialy treated so well by The staff is always so friendly I am always greeted with a smile and treated so perfectly I loved the work they did and esspecialy treated so well by Joe Krupiak he made sure everything was taken care of for me and he is so detailed I feel so good when I come in and when I leave they all make me feel so at home and comfortable !! More
Oil change service Overall I was happy with the service. Felt rushed, like I was a walk in. But they were very busy, so I overlooked that. Didn't get the car wash, guess Overall I was happy with the service. Felt rushed, like I was a walk in. But they were very busy, so I overlooked that. Didn't get the car wash, guess they were to busy for little things. More
Professional Quality service department who meet you with a smile and always friendly. I had to take my car and my wife’s car and each time, I received top notch s Quality service department who meet you with a smile and always friendly. I had to take my car and my wife’s car and each time, I received top notch service More
air bag recall Toyota immediately set up an appointment for me.. I chose to wait for the repair which was in a comfortable area. The time passed quickly and befo Toyota immediately set up an appointment for me.. I chose to wait for the repair which was in a comfortable area. The time passed quickly and before I knew it , the car was ready. The ;agent who helped me was pleasant and courteous. More
Great I was very pleased that the super helpful staff was able to accommodate my tight schedule. Mr. Stover was extremely knowledgeable about your program f I was very pleased that the super helpful staff was able to accommodate my tight schedule. Mr. Stover was extremely knowledgeable about your program for tires. I feel if I was dealing with any other repair shop I would have been taken advantage of for being a woman. I am always treated with respect and honesty informed. More
Great Experience I had to make a last minute appointment to have my inspection done as well as an oil change. I usually go to another Toyota dealership but they were n I had to make a last minute appointment to have my inspection done as well as an oil change. I usually go to another Toyota dealership but they were not able to get me in before the end of the month. I was in and out in an hour and a half or an hour and forty five minutes at the latest. The waiting area was comfortable and accommodating. Dillon came out on two separate occasions just to give me an update on my car which was appreciated. I will definitely be coming back. More
Joy Riding in My Car Tech took our car for a 32+ mile joy ride, hitting speeds approaching 100 mph!!! Dealer down played the abuse until I pushed the issue thru numerous Tech took our car for a 32+ mile joy ride, hitting speeds approaching 100 mph!!! Dealer down played the abuse until I pushed the issue thru numerous communications. Wouldn't even fire the tech. Maybe next time tech goes joy riding with a customer's car might harm someone, but let's hope night. Going to a different Toyota dealer with both our cars in future- hitting Team Toyota where it hurts - financially. More
Toyota New Car Purchase⭐️⭐️⭐️⭐️⭐️ My experience with both Carousel & Team Toyota has always been great. I feel my experience was such a positive one was due to Dave Castor. We purchase My experience with both Carousel & Team Toyota has always been great. I feel my experience was such a positive one was due to Dave Castor. We purchased 3 vehicles with him as our sales consultant & could not have been more pleased or confident to purchase a Toyota. Dave is extremely knowledgeable about Toyota’s which is certainly a plus when buying a vehicle, but most of all is never pushy or trying to sell you more than you are looking for. I have recommended many people to him & they too have had the same positive experience with him. I happen to really like Toyota’s & will probably continue to purchase them, but I have to admit sales is everything & Dave Castor is one of the best I’ve ever experienced. Very happy customer!!! Dawn Klingerman More