Team Toyota of Glen Mills

mileage service and state inspection The service person was Mike Stover and he was courteous, knowledgeable, and professional. He advised the estimated time of repair and it was very acc The service person was Mike Stover and he was courteous, knowledgeable, and professional. He advised the estimated time of repair and it was very accurate. He asked if we wanted the car washed and afterward if we wanted to set up the next appointment. More

Seat repair under Procall program During routine scheduled service asked that a hole in rear seat be repaired under Procall coverage. Was told photos would be taken and reviewed for ap During routine scheduled service asked that a hole in rear seat be repaired under Procall coverage. Was told photos would be taken and reviewed for approval. A month later after no follow up, I called for an update and was eventually scheduled for a repair of the seat. No follow up is disappointing, and trying to explain why I called for a response was also confusing. More

Very good and timely repair to my vehicle Team Toyota did a great job repairing my 2017 Toyota RAV4. I received updates along the way from AJ in the collision dept. and my car’s repairs were c Team Toyota did a great job repairing my 2017 Toyota RAV4. I received updates along the way from AJ in the collision dept. and my car’s repairs were completed in exactly two weeks. More

Excellent service They are always punctual on my pick up and return - as well as the car service. Always willing to squeeze me in - and still get it done early. They are always punctual on my pick up and return - as well as the car service. Always willing to squeeze me in - and still get it done early. More

Terrible customer service Total bill was $1125 yet did not want to honor two coupons. After debate reluctantly took second coupon. After discussion, manager walked away very Total bill was $1125 yet did not want to honor two coupons. After debate reluctantly took second coupon. After discussion, manager walked away very annoyed. Also, never got the free car wash I was offered when I checked in. More

Service Department I took my car to the service depart for a $50 oil change - it ended up costing me another few hundred dollars to have their mess fixed! I took my car to the service depart for a $50 oil change - it ended up costing me another few hundred dollars to have their mess fixed! More

Excellent Mechanic William Smith is honest and reliable . Explains everything and is trustworthy. I will only come to him for my service and have also recommend Mechanic William Smith is honest and reliable . Explains everything and is trustworthy. I will only come to him for my service and have also recommended him to everyone I know !!! More

Inspection and repair I thought the service was exceptional and the quality of work was superior as always. Every experience I have there is a pleasant one. Everything is e I thought the service was exceptional and the quality of work was superior as always. Every experience I have there is a pleasant one. Everything is explained in detail and all questions are always answered. Great job as always!!!! More

Pleasant, friendly, knowledgeable sales reps Lauren was friendly and pleasant and easy to work with. She helped me purchase the vehicle I wanted with all the features (options) I wanted. It can Lauren was friendly and pleasant and easy to work with. She helped me purchase the vehicle I wanted with all the features (options) I wanted. It can be confusing with all the different options but she was very helpful and knowledgeable steering me to the right vehicle. More

Mr Stover Buying a car from Team Toyota was a great experience however the service team is amazing. I would like to point out that Mr. Stover was great he woul Buying a car from Team Toyota was a great experience however the service team is amazing. I would like to point out that Mr. Stover was great he would get 10-10 on any survey... I just wish I would have got one. Everybody under him were wonderful. More