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Team Toyota of Glen Mills
Glen Mills, PA
882 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 18, 2024
I brought my car in for a few issues twice in the last two weeks. Each time I was lucky enough to deal with Mckenzie Durham in the service department. She took the time to go over my issues with me and he two weeks. Each time I was lucky enough to deal with Mckenzie Durham in the service department. She took the time to go over my issues with me and help me decide the best way to describe them to the service technicians. She was patient and followed up with me multiple times while I was waiting for my car, to give me updates on what was found and to make sure I was ok going forward with the work. She was very cordial and she did it all with a smile on her face. It was probably the best customer service interaction I have had with anyone not just for a car service but for anything that required dealing with a company representative that was providing some type of work, service, etc. for me. Mckenzie would be a prime candidate for a public relations job, I found her extremely pleasant and knowledgeable to deal with. Thank you Mckenzie, Bob Fidelibus. More
by bfidelibus
Employees Worked With
McKenzie Durham
March 19, 2024
Was in the market to upgrade my 4Runner. I'm now on my 3rd 4Runner. Literally the best car buying experience. Jeff, Duane, Sharon and Torin are a great crew. Thank you all for the wonderful I'm now on my 3rd 4Runner. Literally the best car buying experience. Jeff, Duane, Sharon and Torin are a great crew. Thank you all for the wonderful experience. More
by Kris
Employees Worked With
Torin , Jeff Kenny, Shannon Cross, Duane Schleppenbach
February 22, 2024
Clean dealership, friendly staff, was in and out with a used car in about 3 hours, of which a 1/2 hour was me inspecting the vehicle behind the dealership. Would recommend. used car in about 3 hours, of which a 1/2 hour was me inspecting the vehicle behind the dealership. Would recommend. More
by boyer
Employees Worked With
Michael Ramirez
November 02, 2023
After visiting several reputable dealerships throughout the region, I felt one stood high above the rest-Team Toyota of Glen Mills. My sales representative, Rich Kearney, was outstanding in all regards. the region, I felt one stood high above the rest-Team Toyota of Glen Mills. My sales representative, Rich Kearney, was outstanding in all regards. He was friendly, outgoing, trustworthy, patient, knowledgeable, and professional. He took extra effort by reaching out by phone, discussing details before I drove an hour down, to make sure things were right, the car was available, and the car was ready for test drive. Other dealers wasted my time previously by advertising unavailable cars or cars that were in the shop, etc. Rich continued to stay on top with communication, with many important questions and details, showing his responsible effort for several days during my decision. He also offered several "peace of mind" add on's that made good sense to purchase. He explained all details well and did not pressure or rush me throughout my visit. I HIGHLY recommend him to any one that visits. The financing was done by Aric Leddy, who was equally outstanding and made the final process simple, fast, and pleasurable. Last but not least, I was delighted and impressed to see this dealership is owned and managed by a woman. So, Shout Outs to Lisa Diskin, as well !!! :) More
by juliegott
Employees Worked With
Rich Kearney-5 stars, Aric Leddy
June 13, 2023
Was helping my neighbor find a car and ended up at Team Toyota looking to drive a Subaru Crosstrek. Rich Kearney was our salesman and he was extremely patient, thorough, and offered up other options when Toyota looking to drive a Subaru Crosstrek. Rich Kearney was our salesman and he was extremely patient, thorough, and offered up other options when the Subaru didn't work out for my neighbor. She drove 5 cars and ended up with a Honda CRV that worked perfectly wrt functionality and cost. Rich patiently explained functionality in all of the cars driven, and answered quesitons effectvely, never being pushy or aggressive. Negotiating the price was a respectful back and forth, leaving my neighbor happy with the final result. Once the car was chosen, we worked with Nick Toto on financing for part of the vehicle. Nick was also very patient and explained what he was doing through each step of the process. Overall an extremely positive experience and I'd definitely work with this team again. More
by Erik M
Employees Worked With
Rich Kearney, Nick Toto, Jeff Kenny
May 29, 2023
Inquired about a vehicle and got an email back from Shannon telling me that because I live 30 miles away I could not buy from them. I have NEVER been told I could not buy a vehicle because of where I l Shannon telling me that because I live 30 miles away I could not buy from them. I have NEVER been told I could not buy a vehicle because of where I live. Terrible. You have lost a customer!!! More
by bchess22
Employees Worked With
Shannon Cross
January 13, 2023
Inquired about buying a new RAV4. I understand that new vehicles, especially hybrids are tough to come by. Just seemed totally disinterested in earning my business. I was willing to p I understand that new vehicles, especially hybrids are tough to come by. Just seemed totally disinterested in earning my business. I was willing to put more than half down. I'll just move on to someone else who would like to do business. I'd pass on this place. More
by Templekid
Employees Worked With
Email
November 26, 2022
I had a really good time at Team Toyota of Glen Mills. Rich Kearney was really helpful and took the time to answer any concerns. I would definitely recommend this place for your car purchase. Rich Kearney was really helpful and took the time to answer any concerns. I would definitely recommend this place for your car purchase. More
by vivi.vanina
Employees Worked With
Kearney, Richard
