Team Toyota of Glen Mills

Was in the market to upgrade our Toyota Highlander 2008 Limited earlier purchased at this dealership. Obviously, being as we loved that SUV, we bought an 2021 certified used Highlander. It was a no braine Limited earlier purchased at this dealership. Obviously, being as we loved that SUV, we bought an 2021 certified used Highlander. It was a no brainer. Financially we received over $ 1000.00 credit for having serviced the 2008 SUV at Team Toyota throughout the many years of ownership. Secondly, we had concerns with driving with a physical disability.Mechanically, the 2021 Highlander could be adapted in the future if needed for transferring to a wheelchair from the driver's seat. Rich Kearney, our salesman, was such a decent human being. We were treated with kindness and courtesy. Rich understands what he sells and believes in the products. He took time to explain the functioning of the vehicle and obtained a owner's manual for the vehicle which we preferred to an online manual. Overall, from sales to finance, it was a great experience. More

Had a great experience working with the dealership! They didn’t go out of their way to locate the preorder I wanted but they did work with me once I followed up, They didn’t go out of their way to locate the preorder I wanted but they did work with me once I followed up, More

I brought my car in for a few issues twice in the last two weeks. Each time I was lucky enough to deal with Mckenzie Durham in the service department. She took the time to go over my issues with me and he two weeks. Each time I was lucky enough to deal with Mckenzie Durham in the service department. She took the time to go over my issues with me and help me decide the best way to describe them to the service technicians. She was patient and followed up with me multiple times while I was waiting for my car, to give me updates on what was found and to make sure I was ok going forward with the work. She was very cordial and she did it all with a smile on her face. It was probably the best customer service interaction I have had with anyone not just for a car service but for anything that required dealing with a company representative that was providing some type of work, service, etc. for me. Mckenzie would be a prime candidate for a public relations job, I found her extremely pleasant and knowledgeable to deal with. Thank you Mckenzie, Bob Fidelibus. More

Was in the market to upgrade my 4Runner. I'm now on my 3rd 4Runner. Literally the best car buying experience. Jeff, Duane, Sharon and Torin are a great crew. Thank you all for the wonderful I'm now on my 3rd 4Runner. Literally the best car buying experience. Jeff, Duane, Sharon and Torin are a great crew. Thank you all for the wonderful experience. More

Clean dealership, friendly staff, was in and out with a used car in about 3 hours, of which a 1/2 hour was me inspecting the vehicle behind the dealership. Would recommend. used car in about 3 hours, of which a 1/2 hour was me inspecting the vehicle behind the dealership. Would recommend. More

Was helping my neighbor find a car and ended up at Team Toyota looking to drive a Subaru Crosstrek. Rich Kearney was our salesman and he was extremely patient, thorough, and offered up other options when Toyota looking to drive a Subaru Crosstrek. Rich Kearney was our salesman and he was extremely patient, thorough, and offered up other options when the Subaru didn't work out for my neighbor. She drove 5 cars and ended up with a Honda CRV that worked perfectly wrt functionality and cost. Rich patiently explained functionality in all of the cars driven, and answered quesitons effectvely, never being pushy or aggressive. Negotiating the price was a respectful back and forth, leaving my neighbor happy with the final result. Once the car was chosen, we worked with Nick Toto on financing for part of the vehicle. Nick was also very patient and explained what he was doing through each step of the process. Overall an extremely positive experience and I'd definitely work with this team again. More

Inquired about a vehicle and got an email back from Shannon telling me that because I live 30 miles away I could not buy from them. I have NEVER been told I could not buy a vehicle because of where I l Shannon telling me that because I live 30 miles away I could not buy from them. I have NEVER been told I could not buy a vehicle because of where I live. Terrible. You have lost a customer!!! More

they never got on touch with me ! I emailed them and they never got back to me I emailed them and they never got back to me More

I just leased my 4th car from Glen Mills. Enough said I would say right? Enough said I would say right? More