Team Kia of El Cajon

The experience I had while purchasing my 2026 Carnival was amazing. I would like to give both Ernesto and Bashar a shout for being knowledgeable and helpful through the process. My kids were all over the was amazing. I would like to give both Ernesto and Bashar a shout for being knowledgeable and helpful through the process. My kids were all over the place, but they still managed to bare with me and get a great deal! Would highly recommend this dealer More

i did work with Samy and Bashar he did helped me to get my new car i had an amazing experience at this dealership my new car i had an amazing experience at this dealership More

i had an excellent service at team kia of el cajon and i am very happy am very happy More

By far the best experience I’ve had purchasing a vehicle. From the initial greeting all the way till signing the contract, I was treated with the upmost respect. I’ve had a falling out on my credit recently From the initial greeting all the way till signing the contract, I was treated with the upmost respect. I’ve had a falling out on my credit recently and they didn’t treat me any differently like you do at other dealerships. They were able to get me approved for a certified 2023 forte and I couldn’t be happier! Recommending them to all my friends and family! More

Purchased a 2015 Lexus ES 350 from the dealership. Was a fantastic experience overall. The sales consultant Zay was knowledgeable about the vehicle. The manager Bashar provided different financing opt Was a fantastic experience overall. The sales consultant Zay was knowledgeable about the vehicle. The manager Bashar provided different financing options for us and let us choose the best one for our budget. Cameron in finance showed us different warranties that could help protect our vehicle as it was out of manufacturing warranty. Once again was a fantastic experience overall and I will be coming back to purchase my next vehicle. More

I just purchased a 2025 Sportage Hybrid from Team Kia and I had a great experience. They had the best prices in at least a 75 mile radius of me and honored that price at the dealership with no funny business I had a great experience. They had the best prices in at least a 75 mile radius of me and honored that price at the dealership with no funny business. They also have one of the largest selections of new Kias, so you are more likely to get the combo of car/trim/color/extras that you want. Ernesto helped us throughout picking out the car and pointing out features. He was extremely enjoyable to talk too and made the experience very enjoyable. Bashar talked numbers with us and was respectful, straightforward, and to the point, which is all I could ask for when trying to get a deal done. Tony, I believe, was in the background but also helped me leave with a great car at a fair price. :) If you are looking for a Kia, I recommend Team Kia of El Cajon. More

I recently took my car in for an engine replacement and it was the worst experience ever. I accidently left some valuable items in my center console (Apple Watch and Tiffany’s pendant) by mistake and when it was the worst experience ever. I accidently left some valuable items in my center console (Apple Watch and Tiffany’s pendant) by mistake and when i returned the items they were stolen. I have since reached out to the team and no one wants to help me or acknowledge this. Dennis the “manager’ at the service department is not returning my calls or assisting in this matter. Chaz, a service advisor, was no help either in this entire process and was “sick” or “not in” everytime we wanted to speak to her regarding our car not running correctly after pick up and the stolen items The worst part is that these incompetent mechanics couldn’t even take the extra minute to make sure they tightened everything back into place when putting in the new engine causing wear on my turbo now which is going to be replaced soon. This dealership wants to take zero responsibility and accountability for everything they have messed up on. I will NEVER give this place my business again. Beware. More

I will never again purchase a car from this dealership. You are forced to pay for services that you do not want Even after stating you do not need nor want them. They could care less about you or anything You are forced to pay for services that you do not want Even after stating you do not need nor want them. They could care less about you or anything after the fact of the paperwork being signed. They have your money so you mean nothing to them any longer. More

DONT BUY from Kia of El Cajon! !! They were SOOOOO DECEITFUL!!! I explained first thing, I had my own financing and how much I wanted to spend. I wanted to leave several times. !! They were SOOOOO DECEITFUL!!! I explained first thing, I had my own financing and how much I wanted to spend. I wanted to leave several times.. they had my keys. Nobody heard my words! I went back 3 days in a row trying to get them to help me so that I could turn my car in for a less expensive car that I could actually afford and that I wasn't forced into . I've been there for 7 hours they said oh let's make this happen for you today it's a great car it's in your price range . No one ever said the price of the car I asked several times they never answered they just said it's in your price range and it clearly was not . THEY wanted to charge me $10,000 over by adding unnecessary extras that I didn't want!!! Aren't you supposed to love the car that you buy? I only got to look at two cars and I told them I wanted to look at other cars and that I wanted to leave . Don't Buy there. They are horrible!!!!!! Sales, (Mike), Manager (Jake) and Finance (Jerald) were all horrible and extremely pushy. When I went back to the dealership and asked to speak with Jake. I said would you treat your mother or your grandmother like this and he looked at me like I was speaking a foreign language or a deer in the Headlights. No one helped me More

Service department is disorganized, unprofessional and not customer oriented. You walk into their building and they do not assist or ask if you’ve been helped. They don’t have the paperwork and are asking not customer oriented. You walk into their building and they do not assist or ask if you’ve been helped. They don’t have the paperwork and are asking me multiple times the kind of service I needed which was incorrect. Called me about one service that was completed but then I received no calls about the completion of the next service I needed. The service advisor is asking me if they called me. I had to call and go back to the dealership to find out the status of my vehicle. Service departments in dealerships supposed to be a gold standard. I might as well go to my neighborhood garage and get more specialized service. More