Team Kia of El Cajon

Recommend Love this place, didn't buy my car from here but I wish I had. I hate the lemon grove Toyota dealership where I bought my Kia Forte. Found this place Love this place, didn't buy my car from here but I wish I had. I hate the lemon grove Toyota dealership where I bought my Kia Forte. Found this place and have nothing positive experiences going here. So much so that recommended it to several people including my best friend, which resulted in her buying her car there. She had a pleasant experience buying her car there that I wish I could go back and buy my car here! Your company rocks!!! More

Great Experience Again!!! Three years ago my husband and I purchased two cars in one day because of the great service we had received when we first arrived and how fair and rea Three years ago my husband and I purchased two cars in one day because of the great service we had received when we first arrived and how fair and reasonable they were during the entire sales process. Fast forward through three years of amazing service at the service department for our routine oil changes and car maintenance, then they called saying that they were looking to increase their inventory with the make, model and year of car we had purchased. Because we had such great experience in the past, we decided to help them out with this request; we didn't mind too much having to start paying again on a new car and wanted to upgrade some of the features on one of our vehicles. They worked tirelessly to get us into the vehicle that we wanted and were amazing every step of the way again. We are very pleased with them and will most likely continue to do service with them in all areas. More

Friendly people The sales guy was very helpful (Mo) and made it easy for us to walk out with a brand-new car,I would definitely recommend to go to Kia Of el Cajon to The sales guy was very helpful (Mo) and made it easy for us to walk out with a brand-new car,I would definitely recommend to go to Kia Of el Cajon to get a new car More

Fantastic The Staff at KIA of El Cajon is and has always been professional when they address me and the service crew is over the top when it comes to there work The Staff at KIA of El Cajon is and has always been professional when they address me and the service crew is over the top when it comes to there work ethics and are truly concerned about my wait time while the car is being serviced. I wish KIA would consider selling trucks, if they were built like there cars I would defiantly own one.. More

I bought my car here When I bought my car I was helped by Hootie and he was fantastic. He didn't try to sell me something i didn't need and explained why a lease was not When I bought my car I was helped by Hootie and he was fantastic. He didn't try to sell me something i didn't need and explained why a lease was not a good option for me. I'm super happy with my purchase and would recommend Hootie to anyone. More

Great service ! Thank you RICK Went in hesitant not knowing what to expect and watching every move because I thought we would be pressured or the crazy sales schemes but NOT at all, Went in hesitant not knowing what to expect and watching every move because I thought we would be pressured or the crazy sales schemes but NOT at all, it was great!! Rick was so professional and informative. We actually felt like he was looking out for US! He was warm and always gave us time to think and make our own decision. My dau was first time buyer and she had an awesome experience with RICK and Team Kia of El Cajon. Thank you to everyone Rick our salesman, and Gerald who made our deal worthwhile. SHe is a happy first time-buyer of a Sol. Highly recommend! More

Watch Out! Great salesman(Greg Abbott) and got the car at the price I offer. The only catch is that this dealership puts a clear protection(door handles and on t Great salesman(Greg Abbott) and got the car at the price I offer. The only catch is that this dealership puts a clear protection(door handles and on the side of the door) on all of their vehicles and stick it to you at $495. Greg mention the product but fail to tell me that I would be buying it. I thought it was a bonus the dealership does to enhance the sale of the vehicle. it turns out it wasn't. I made my case about them sticking that cost to me since it wasn't a option and the manager only response was that it's on the vehicle and the product comes with a lifetime warranty. was going to back out but wife kick me under the table twice(a sign to stop arguing and you got your offer amount). went thru with the deal because the car was in great condition/low miles and I got my offer price. this dealership need to get rid of the guy in finance because it took forever to get our paper ready to be sign. So, watch out for that extra cost!! 3 star due to finance guy and extra cost More

Review of service i received My son and I went to team Kia of El Cajon looking to buy a new car. And we were helped by Eric. Cermeno and Jeff K. During the time of our visit I re My son and I went to team Kia of El Cajon looking to buy a new car. And we were helped by Eric. Cermeno and Jeff K. During the time of our visit I received exemplary service from both of these gentlemen, they both work very hard for me to get a new car. I in the last couple years have had a really hard time I lost my car I lost my home I lost everything, I am now rebuilding my life and it could not have happened without the help of Eric and JeJeff with their caring, professional, and excellent knowledge of their product and on how to get someone like me into a vehicle! If it were not for them me being disabled would still be walking at the bus and trolley, but the work that Eric and Jeff did was truly amazing! There were a few issues that me and my son needed handled and Eric and Jeff took care of them right away! The service was nothing more than amazing and I would recommend anyone friends families everyone to team kia of elcajon to purchase or any service needs! These two gentlemen are angels in disguise and would do everything in their power that they can to make their customer happy and assist them in any way possible that they can! I feel that team kia of elcajon. Is lucky to have these two gentlemen on there by their side and on their team! I feel like I was truly blessed to be able to have been serviced and helped by these two gentlemen I am truly happy with the help of them of helping me find a car and getting me into a car! You guys rock! More

Terrible service bait and switch Very disappointed with the sevice I received here. Not interested in working with the customer in any way shape or form. Watched other sales get up an Very disappointed with the sevice I received here. Not interested in working with the customer in any way shape or form. Watched other sales get up and walk out at the same time. More

Poor bumper design causes bumper failure Poor design causes bumper failure, I must say my buying experience was a five star!.. But now that I own the car and it has 10,000 miles I am sad t Poor design causes bumper failure, I must say my buying experience was a five star!.. But now that I own the car and it has 10,000 miles I am sad to say I am on my own:( very disappointing that the lack of warranty overshadows the great buying experience! I bought my 2015 Kia Optima in for a warranty issue, my bumper had separated from the inner wheel well liner causing my bumper to flap in the wind when driving and become dislodged. If you look in the wheel well "front of car" you will see that the bumper is attached to the black inner liner. Where this attachment is, the mold on the bumper is paper thin where it attaches "extremely poor design" Anyway the dealer is saying since my bumper has an extremely minor scratch on it they are saying the separation is due to an impact. This scratch is under the bumper and due to driving up my steep driveway and has NEVER been impacted. So basically they are saying I am lying so they don't need to cover it! My wife has a Ford Focus with 110,000 miles on it and has extreme scratches from the same issue and the Ford has not fallen apart. After all this has happened I went and read the reviews on KIA warranty issues and found that KIA covers nothing as the reviews from thousands of unhappy KIA owners are overwhelming! My advice: before you buy a KIA look up the reviews for warren issues and you will see for yourself!.. Signed, Disappointed!... 5-19-15 More