Team Hyundai
Vallejo, CA
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My fiance originally came in to service an existing vehicle that had some appearant mechanical issues. After discovering that the condition of the car was too expensive to repair, we were left with a s vehicle that had some appearant mechanical issues. After discovering that the condition of the car was too expensive to repair, we were left with a stressful situation to deal with. We were fortunate to have the Greg assist us in this matter. He was very helpful and listened to our situation, and was able to provide us with honest and unbiased advice. We decided to go with the option of purchasing another vehicle. Although we were reluctant to do so, he was very patient with us and was able to walk us through different scenarios and options that would work for us. We never felt pressured, and he was able to lead us towards vehicle options that best suited our needs and personal requirements. We ended up purchasing a new 2011 Chevy Equinox, and to this day we are very happy with our new vehicle. The experience started with a disasterous situation but ended with a pleasant and satisfying result. Thanks for all the help Greg and the entire Team Superstore of Vallejo! More
Sales person (Mauricio) was very friendly and not pushy. Everybody involved in sale (finance etc) was friendly. Took their time to answer any questions I had. Leslie (from Customer Service) called a few day Everybody involved in sale (finance etc) was friendly. Took their time to answer any questions I had. Leslie (from Customer Service) called a few days later to make sure everything was well and let me know that if I needed anything to give her a call and she would take care of it. Recently, I visited the parts department (Eric)to order a part for an older vehicle of mine and had great customer service there also. More
I came to the Vallejo Team Superstore after searching Northern California dealerships for a 2012 red allure Hyundai Elantra. I originally worked with another dealership. They took my deposit and said Northern California dealerships for a 2012 red allure Hyundai Elantra. I originally worked with another dealership. They took my deposit and said the car would be in any time. However, after two weeks and no communication, I decided to look to other dealers. My car had broken down and I was going without a car...I needed a new car. I had seen the Elantra months before and had fallen in love with it. I really loved the red color and, since I don't buy cars every day, I think I should get what I really wanted. As soon as I contacted Kari Jones at the Vallejo location, things changed. She was very friendly and I felt she really valued me as a customer. When I got to the dealership, the whole atmosphere was friendly and welcoming. They even had a sign on the car that said "Hold for Teri." I almost cried. As a woman who has not bought a car in over 10 years, I was a little nervous and intimidated. My previous experience with car dealerships always left me feeling like I had been taken advantage of. That didn't happen here. Kari and her manager worked with me to ensure that I had a great car and a deal I could live with. They took the fear out of it and it actually turned into a very joyful experience. The finance department and service department were also helpful. Leslie Musante was very good at communicating with me and setting up my service appointment. She also had great advice to share. I would (and have already) recommend this dealership. Kari Jones, in particular, was wonderful to work with. I felt that I made a friend...it wasn't as if someone was just trying to sell a car for the highest price. I felt she was honest and caring. I wish everyone had an opportunity to work with someone like Kari. Sincerely, Teri Dillon More
I came to Team Chevrolet to look at a used truck that was on the lot, the first truck I looked at was a base model no extras AT ALL. At that time I figured that was all I could afford. Then we started lookin on the lot, the first truck I looked at was a base model no extras AT ALL. At that time I figured that was all I could afford. Then we started looking at brand new trucks, still just base models with no extras and I still felt like I was reaching for something I couldn't grab. After sitting down with Mauricio, Team Chevrolet made it possible for me to get the brand new truck that I really wanted. I didn't have to sacrifise anything. By giving me top dollar for my trade and working on the price of the truck Team Chevrolet made it happen! I now own a 2011 Chevrolet Silverado with all the bells and whissles I want!! More
Mr. Zanipatin was very professional and knowledgeable to all my questions that I had, he answered everything and left no doubt in my mind after asking the question. My experience working with Mr. Zanipatin all my questions that I had, he answered everything and left no doubt in my mind after asking the question. My experience working with Mr. Zanipatin was one of the best experience I've had when searching for a new vehicle. I also was glad that he was able to speak spanish which made things easier for my wife and I to understand. I take my hat off to Mr. Zanipatin and he is someone that I would recommend to my family and friends. Thanks for the great experience. More
When I first approaced the store; Dan was out talking to a customer that was just leaving. He had a smile on his face and said hello can I help you. From that moment on Dan have answered every question an a customer that was just leaving. He had a smile on his face and said hello can I help you. From that moment on Dan have answered every question and concerns that I had in regards to purchasing a car. I have told all my friends what a great experience that I had in Vallejo and what great service Dan Wroten provided. When I asked him how many years he has been doing this; he replied 32 plus I was not surprised by someone like him being in the business that long; he is great at what he does. More
Carrie Jones was a awsome sales ladie, honest and fair. We would not hesitate to go back and purchase another vehicle from her. She made us fill at ease and answered all are questions. Thank you for a grea We would not hesitate to go back and purchase another vehicle from her. She made us fill at ease and answered all are questions. Thank you for a great buying experience Ms Carrie Jones More
Went here after visiting two other Hyundai dealers looking for a new car. Didn't get the usual run around and left with my new car feeling as though I got a good deal. Good sales staff to work with, looking for a new car. Didn't get the usual run around and left with my new car feeling as though I got a good deal. Good sales staff to work with, got what I wanted for a trade in after doing the research online. More
I have purchased all of my vehicles from this dealership and I have never had any problems. I receive great prices and the best service ever. The sales representatives know what their product it and that is and I have never had any problems. I receive great prices and the best service ever. The sales representatives know what their product it and that is huge in my book. If I ask a question, they have the anwers. Best Dealership ever!!! More
We recently purchased a 2011 Camero from Team Chevrolet. I do not like buying vehicles, but overall this was a painless and relatively quick transaction. Our salesman, Steven Francis was excellent, no press I do not like buying vehicles, but overall this was a painless and relatively quick transaction. Our salesman, Steven Francis was excellent, no pressue and very helpful. He even stayed late to make sure we understood all the features on the car and got everything set up. Then we got several followup calls/emails to make sure everything was fine and that we were happy with the experience. I would highly recommend this dealership for purchase of a new car. More