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Team Gillman Mazda
Houston, TX
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Recently, we purchased a 2012 Mazda 3 for my husband Dan from Munday Mazda. Our sales person was Wolf Zion. We have been to many car lots over the years and purchased several different cars in our lifetime from Munday Mazda. Our sales person was Wolf Zion. We have been to many car lots over the years and purchased several different cars in our lifetime, but the experience at Munday Mazda with Wolf as our salesperson was very refreshing. Specifically because of this, and although I wasn't really in the market at the time, we returned to purchase my first new car in 12 years, a Mazda 2 from Mr Zion. Wolf put me immediately at ease, answered all my questions, gave me answers to questions I hadn't even thought of and made sure my needs were met and that I was happy with my overall experience. I have had some bad experiences with car sales persons in the past and am quite skeptical about dealing with them. My experience with Wolf has changed my opinion of car sales personnel. His professionalism, positive attitude, confident, relaxed manner and knowledge of his product made the experience enjoyable. Yes, I said enjoyable. For the first time in my 52 years of life, I actually had fun buying a car instead of the tense, nerve-wracking experiences I have previously had at other dealerships. The sales manager and the financial man were also wonderful. I cannot praise highly enough this Mazda Dealership, Munday Mazda and especially Wolf Zion. To any friend, work associate and family member who will listen, I am highly recommending Munda Mazda and Mr. Wolf Zion. More
I gave this dealership a 5 star rating for the outstanding service I was given when I purchased my 2012 Mazda 3. This is the second Mazda 3 I have purchased from Munday Mazda and both times I was outstanding service I was given when I purchased my 2012 Mazda 3. This is the second Mazda 3 I have purchased from Munday Mazda and both times I was treated with respect. I explained what I wanted and Wolf made it happen. I showed up at 6:30 pm and our deal was done by 8:30. There were no games, just straight talk. I will recommend Munday Mazda to anyone in the market for a Mazda. More
I did a lot of research and test drove many cars before I settled on a Mazda 5 which appeared to be the best compromise of storage, seating, size, and cost. At that point I submitted a pricing request thr settled on a Mazda 5 which appeared to be the best compromise of storage, seating, size, and cost. At that point I submitted a pricing request through autobuytel.com to at least 4 dealerships in the area. Wolf contacted me before I even navigated away from the page in which I submitted the request. He scheduled me for a test drive the next day. I didn't hear back from 2 of the the other dealerships until after I test drove. It was a great experience. He had a no pressure and very frank conversation with me to ensure this was the car that was right for me. He let me drive the car anywhere and as long as I wanted to. I was ready to buy then with agreement from my wife but certain things happened and our financial outlook became uncertain for a few weeks. I had to call off the whole search. Wolf just told me that when things look better give him a call. There was no pressure at all. About a month later things settled down and it was time to buy again. I gave him very little warning and showed up at the dealership. He was called and cut off his lunch break to show my wife the car as well. He made every effort to make our car buying process painless and enjoyable. Everyone we met there was very friendly. They even rushed their preparations because my wife had a meeting soon. We negotiated a fair price and I drove home in a car that I just love so far. More
The customer service I received at Munday Mazda on 1960 was the kind I respect in car dealerships. Wolf Zion was the person who worked with me to help me think about my decision in purchasing a car. He wa was the kind I respect in car dealerships. Wolf Zion was the person who worked with me to help me think about my decision in purchasing a car. He was knowledgeable, pleasant and attentive throughout my entire experience in the dealership. Best of all, he wasn't "pushy." I did not feel pressured like you experience in many other dealerships. And, something I've never seen in any dealership anywhere: Wolf listened to me. WOW! He really did listen and was then able to better guide me in the direction that he thought would please me the most in my car purchase. Plus, he was very respectful of me as a female--and this is very important to me: too many dealerships I have visited but NOT purchased a car, treated me as if I knew nothing and wanted to know where my husband was! I don't remember Dean's last name, but he took care of all the details of price and finance, and I felt valued as a potential customer. I knew getting financing for me was going to be a challenge, but Dean came through for me too. He and Wolf worked overtime two nights in a row to take care of me. I was impressed with the dedication and work ethic at this dealership. AND, I LOVE MY MIATA!!!!!!!! I've been a Toyota customer my last three vehicles, but I'm a confirmed Mazda "aficionado" now and will return to Munday for my next purchase. Dean and Wolf, if you get to read this, THANKS A MILLION for everything 'cuz' that's what I feel like when I'm driving down the road with the top down on my Miata! Rebecca Ellington More
This dealership is outstanding in every way. Everyone is friendly and professional. I worked with WOLF to get a hard to find car. His communication was timely and relevant. I love the video emails. WOLF ins friendly and professional. I worked with WOLF to get a hard to find car. His communication was timely and relevant. I love the video emails. WOLF inspires trust and confidence. The team at Munday Mazda was able to get me the car I wanted at an excellent price. If you are in the market for a new car, do yourself a favor, go to see WOLF at Munday Mazda. The entire team (general manager, sales manager, finance persons and receptionist) work hard to satisfy. More
This dealer was fantastic. I will definitely recommend them to everyone I meet, and if I ever want another new Mazda they will be the only dealership I go to. Everyone was friendly and attentive. My sales them to everyone I meet, and if I ever want another new Mazda they will be the only dealership I go to. Everyone was friendly and attentive. My salesman Herbert was with me every step of the way, supportive but not pushy. I definitely felt like he was in my corner the whole time (I know he was in his pocket's corner, but it's good he was able to make me feel I was not getting screwed at the same time). This dealer has won my loyalty completely because they worked so hard to get me in the exact car I wanted. I have been turned down for financing every other time and place I tried, but they did not give up until they got me approved at a rate I could live with for no money down. No other dealer I know would spend three and a half hours working with the banks on my behalf. While trying to get me financed they searched the entire area for the exact car I wanted. It took three days to locate and secure the vehicle for me, during which they gave me another brand new car as a loaner to take home for the weekend. After all that my salesman himself drove over an hour to pick up my car and bring it to the dealership. Great experience, great service! More
The reason I came to the dealership was to purchase a new car and wolf was an exceptional dealer, he promptly greeted me as soon as I came through the door and was very attentive and knowledgable about all o car and wolf was an exceptional dealer, he promptly greeted me as soon as I came through the door and was very attentive and knowledgable about all of the cars on the lot. He handled and walked me through the whole process so that I fully understood my options. All in all I was very pleased with the whole ordeal, if I ever buy from munday Mazda again I will definetly ask for Wolf, he is genuine and takes pride in his ability to serve the customer in the best capacity that he can! More
I had the best experience in all my years of car buying. My agent was Wolf Zion and I received his undivided attention at all times. I purchased the ideal vehicle I was looking for and completed the proces My agent was Wolf Zion and I received his undivided attention at all times. I purchased the ideal vehicle I was looking for and completed the process of financing in a short period of time to my surprise! My agent was professional,patient(explained in great detail) and knowledgable. THANK YOU for the exhilaration and liberation experienced from the sheer motion of my Mazda6 . Zoom Zoom! More
This was my first time buying a new car, and I was a little scared because I have heard so many horror stories about buying a new car. But, when I went in Munday Mazda and I met Theresa Hill all my worr little scared because I have heard so many horror stories about buying a new car. But, when I went in Munday Mazda and I met Theresa Hill all my worries went away. Right away, I felt like I was at a friends house or with family. Theresa took me on test drives of the two vehicles I was interested in. One of the vehicles was $6000 more than the other so I thought she would push me to purchase the more expensive one, but she never did. She was genuinely interested in getting the car that would be best for me. I never felt pressured or hurried the whole time. The whole experience was very pleasant. I didn't have a single bad experience, and I will definitely be returning if I need another car. I will recommend this place to all my friends and family. I was given a very fair price, and they walked me through every step since it was my first time. They explained everything very clearly and didn't try to rush through anything which would have made me very uncomfortable if they had. Thank you very much Munday Mazda and Theresa Hill. More
I went in to lease a car, i had the car in mind that i wanted. Hector took me on test drives of the two possible versions of that car that I might like. He was friendly and talked about the features of wanted. Hector took me on test drives of the two possible versions of that car that I might like. He was friendly and talked about the features of the cars, and it was comfortable. Then we discussed prices and James and Hector never made me feel pressured or were adversarial in any way. We worked out what I hope is a fair deal and it was relatively pain free. It did take a long time though. I wish there were a way to speed up or cut out some of the steps. More