Team Gillman Mazda
Houston, TX
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I first started working with Mr. Herbert Brown, via email. He was very informative and helpful with my situation. Once arriving at the dealership, he was there to greet me with a smile. I was exactuall email. He was very informative and helpful with my situation. Once arriving at the dealership, he was there to greet me with a smile. I was exactually surprised that he remembered our conversation. Due to his recent promotion, he put me in the best hands Mr.'Wolf'. Wolf is the 'GREATEST', he worked with me diligentlly to find the right car for me and my budget. I very grateful to this pair, who made my purchase possible. If it wasn't for them, I would still be carless. Wolf went over and beyond to satisfy my needs. I believe that are keepers for this dealership. I rode in on July 23rd and rode off the same day in my 'NEW/USED' 2011 Mitsubishi Galant FE. Thank You! Thank You!. I have already reccommended several potenial buyers. More
28 July 2012. 8:45 am I've been servicing my vehicle 28 July 2012. 8:45 am I've been servicing my vehicle here since '07 and this will be the last time. I was informed that my service would take 45 m 28 July 2012. 8:45 am I've been servicing my vehicle here since '07 and this will be the last time. I was informed that my service would take 45 mins and 2 hours later I finally had the keys to car. There was only 1 service manager on a busy Saturday. They need to hire more managers. She was doing the best she could; however, there were too many customers. The technicians move like they are hourly employees. I watched one break from a vehicle service 3 times to place new license plates on recently sold vehicles. In fact, one time he placed the plate upside down. If small mistakes like that are made completing such a mindless task, what kinds of things are being overlooked during the actual service? More
I went in looking for a second vehicle and ended up with Wolf helping me. I didn't know what to expect and didn't have much in the way of a trade in. Wolf not only took care of my concerns but kept the car Wolf helping me. I didn't know what to expect and didn't have much in the way of a trade in. Wolf not only took care of my concerns but kept the car within the price range I had expressed that I wanted to stay within. Wolf and Monday Mazda not only gave me an exeptional deal for my trade-in but I also received a higher grade Mazda than I expected and left with it on the same day. (Truly unexpected.) I recommend trying Wolf Zion at Munday Mazda next time purchasing a vehicle. More
I work almost 80 hrs a week, so I have VERY little spare time. The last time I bought a car, I used the "internet sales" department exclusively, ( at another dealership ). It was a reasonably positive expe time. The last time I bought a car, I used the "internet sales" department exclusively, ( at another dealership ). It was a reasonably positive experience, as far as car buying can go - LOL. I tried that with Munday... NEVER AGAIN. All I got was the ole "run-around", and a lot of "double talk" - not to mention wasted time, that I really didn't have. >;-[ Also, buyers, please BEWARE of this dealership, and of giving them your personal information. They will hound you for months! ***I can't prove it, but I think they might have sold our personal information, as the amount of spam and junk mail my husband and I got, went through the roof, after visiting these people. Would not go back there - VERY pushy - all slick, fake smiles and cheap suits - YUCK! No thanks. More
I went to Munday Mazda to purchase a new vehicle expecting the usual flashy salesman routine as is usually the case at car dealerships. However, every member of the sales staff that i dealt with was expecting the usual flashy salesman routine as is usually the case at car dealerships. However, every member of the sales staff that i dealt with was extremely courteous and professional. The salesman that i worked directly with, Wolf Zion, did everything in his power to get me into the car that i came for. Due to less than perfect credit it was a tough job to get me financed and actually took a few days. But not one of the sales team members gave up on getting me the car that i wanted. I have never experienced such great customer service. I will continue to shop at Munday Mazda because of the great customer service and their commitment to helping every person that walks through the door. More
Why Im giving this dealership overall greatness.I walked into the dealership and Mr.Zion greeted me at the door. I was in and out of the dealership within 2 hours. I picked the Mazda6 on the showroom floor into the dealership and Mr.Zion greeted me at the door. I was in and out of the dealership within 2 hours. I picked the Mazda6 on the showroom floor and I told Mr.Zion get her ready because I'm taking her home with me today. Mr. Zion was one of the best knowledgeable sales man I have ever met. Never felt pressured or unknowing. Mr. Zion answered every question I had and more. He showed me everything there was to know about the Mazda6. He took me outside to show me the car and showed me every feature that it had. He took me on a test drive and showed me the possibilities of what the Mazda6 was capable of. He gave me the manual and showed me how to look up certain things I might need in the future.I was amazed with the overall performance of the Mazda6 and everyone at the dealership was professional and kind. I was offered refreshments and was greeted in every room I walked into. Mr. Zion helped me fill out the paper work with a breeze. He then showed me the Service area where I spoke and was greeted by Mr. Mendoza (no relation) he showed me the process of the service area and how to come and service my vehicle. Mr. Zion made me feel like I was buying more than just any car, he made me comfortable and by the time I walked out of the dealership with the key in my hand I felt like I was a expert on the car I just purchased. Mr. Zion was a blast to buy a new car from, always had a huge smile on his face, respectful, and knowledgeable. Munday Mazda is a excellent dealership and I would recommend this dealership to all my friends and family. Thank you, Maxanette Mendoza More
Mr. Wolf is one of the fairest dealers I have done business with over the years. He worked hard to get us the price we wanted and the car we liked. I would highly recommend using Wolf as your dealer a business with over the years. He worked hard to get us the price we wanted and the car we liked. I would highly recommend using Wolf as your dealer at Munday Mazda. More
We went to Munday Mazda on Good Friday to look at the CX-5. Wolf Zion greeted us and was more than accommodating. He was very knowledgeable about the car. I was undecided about manual or standard tran CX-5. Wolf Zion greeted us and was more than accommodating. He was very knowledgeable about the car. I was undecided about manual or standard transmission. They did not have a manual in the CX-5 at that time. Wolf let me drive another car with standard to let me see if that would help me decide and it did. Let's just say it was a rough ride for some. Anyway, the whole experience was very good, my husband even said he enjoyed the time spent there. I would highly recommend anyone going to visit the dealership to ask for Wolf to be your salesman. More
Recently, we purchased a 2012 Mazda 3 for my husband Dan from Munday Mazda. Our sales person was Wolf Zion. We have been to many car lots over the years and purchased several different cars in our lifetime from Munday Mazda. Our sales person was Wolf Zion. We have been to many car lots over the years and purchased several different cars in our lifetime, but the experience at Munday Mazda with Wolf as our salesperson was very refreshing. Specifically because of this, and although I wasn't really in the market at the time, we returned to purchase my first new car in 12 years, a Mazda 2 from Mr Zion. Wolf put me immediately at ease, answered all my questions, gave me answers to questions I hadn't even thought of and made sure my needs were met and that I was happy with my overall experience. I have had some bad experiences with car sales persons in the past and am quite skeptical about dealing with them. My experience with Wolf has changed my opinion of car sales personnel. His professionalism, positive attitude, confident, relaxed manner and knowledge of his product made the experience enjoyable. Yes, I said enjoyable. For the first time in my 52 years of life, I actually had fun buying a car instead of the tense, nerve-wracking experiences I have previously had at other dealerships. The sales manager and the financial man were also wonderful. I cannot praise highly enough this Mazda Dealership, Munday Mazda and especially Wolf Zion. To any friend, work associate and family member who will listen, I am highly recommending Munda Mazda and Mr. Wolf Zion. More
I gave this dealership a 5 star rating for the outstanding service I was given when I purchased my 2012 Mazda 3. This is the second Mazda 3 I have purchased from Munday Mazda and both times I was outstanding service I was given when I purchased my 2012 Mazda 3. This is the second Mazda 3 I have purchased from Munday Mazda and both times I was treated with respect. I explained what I wanted and Wolf made it happen. I showed up at 6:30 pm and our deal was done by 8:30. There were no games, just straight talk. I will recommend Munday Mazda to anyone in the market for a Mazda. More