Team Gillman Honda North - Service Center
Houston, TX
338 Reviews of Team Gillman Honda North - Service Center
The Honda dealer ship I visisted located off of HWY 45 & 1960 provided me with Great customer service. From the time I drove in the lot I only had to wait maybe about a minute or so. The staff was very fr & 1960 provided me with Great customer service. From the time I drove in the lot I only had to wait maybe about a minute or so. The staff was very friendly, knowledgeable and courteous. The waiting area was nice and clean, free popcorn and coffee along with a movie. The service was over very quickly and the associate walk me to the desk for check out. No one made me feel like I had to buy or purchase more than I needed and it was just an Overall Great Experience. Thank you! More
Drew was awesome. He was very courteous and I was able to get my oil changed. My service experience on that day was great. Again, I only came in for an oil change. to get my oil changed. My service experience on that day was great. Again, I only came in for an oil change. More
Being a young father of 3 I had always looked for the "best deal" when it came to auto service. The thing you don't get when going to those places is the technical expertise of your vehicle and usually "best deal" when it came to auto service. The thing you don't get when going to those places is the technical expertise of your vehicle and usually professional customer service. Since recently moving to Spring, I found that the closest Honda dealership was a bit of a drive for me, so I stayed away for my oil changes. With a recent problem that I thought would be under warranty, I made the trek to Honda of Spring. I was completley impressed with the quality of quality service that Sarah Willis (service advisor) gave in explaining everything and keeping me informed throughout the process. Couple that with the reasonable price that I didn't think a dealer would offer and they've got a customer for life! Sarah was great and the technician working on my vehicle (who I met) was wonderful as well. Very happy with my visit and I look forward to taking my vehicle "to the dealership" for my service knowing it's the best option for me. More
I gave Sarah the top rating because from the time I arrived, she was very friendly and seemed interested. She explained all the work that would be performed and what portions were covered under the wa arrived, she was very friendly and seemed interested. She explained all the work that would be performed and what portions were covered under the warranty and why. She gave me routine updates throughout the day. She was again very helpful in her explanation of all the work that had been done and the charges I incurred at the time I picked up my car. She was outstanding and I would specifically request her again. Thanks More
I had my Honda Accord serviced at Honda of Spring on Saturday 06/04/2011 and wanted to thank Sal Serna and Ali Bharwani for the great customer service that I experienced. Keep up the great service an Saturday 06/04/2011 and wanted to thank Sal Serna and Ali Bharwani for the great customer service that I experienced. Keep up the great service and see you next time.. More
DESIREE was fantastic professional and quick to please and serve, she is outstanding and one of the reasons I will purchase another HONDA. She Went above and beyond to help me, I will refer anyone I can t and serve, she is outstanding and one of the reasons I will purchase another HONDA. She Went above and beyond to help me, I will refer anyone I can to purchase a Honda from Goodson because of her urgency to help! This rating was given because of Desirre in service at Goodson Honda in Houston Texas on the north freeway! More
Goodson Honda north is always friendly and helpful. Their employess take their time with me and have patience with my questions. They take time working on my car and make sure it is running properly before r employess take their time with me and have patience with my questions. They take time working on my car and make sure it is running properly before returning it to me. Everyone from sales down to the cashier are friendly. Mr. Serna provides all information upfront and he and his staff are very frriendly. More
Got my oil changed and car inspected. They "failed" my honda odyssey on the inspection because of a small crack to the side on tail lamp on tail gate- in no way affected any tail light/brake light etc- th honda odyssey on the inspection because of a small crack to the side on tail lamp on tail gate- in no way affected any tail light/brake light etc- the crack has been there for 3 years and NEVER failed an inspection before. Wanted me to pay $166 dollars to replace the light - I believe they were trying to take advantage of me- they thought I was a stupid woman who would just pay them since that was the only reason they wouldn't pass the inspection. Now my car is in the state system has having failed for safety because Goodson Honda wanted to take advantage of the situation. Another state inspection station said they wouldn't have failed the inspection for that little crack but now that Goodson Honda put my car in the system I can never get passed with having it cracked. I've checked around and at salvage yards the lamp piece is $35 dollars and one the internet it's new cost is $58. Goodson Honda North tries to rip you off in any way they can. I will never do business there again and will tell everyone I know what they do. More