Team Gillman Honda North - Service Center

Superior Express Service I purchased a used car from a competitor and today realized they did not perform a service before selling the car to me. And yet a different dealersh I purchased a used car from a competitor and today realized they did not perform a service before selling the car to me. And yet a different dealership who promised a complimentary oil change, did not come through, This is the dealership that I will be coming to for service from now on. All the worn parts on my car were professional discussed with me after the oil change. Instead of waiting, I decided to take the advice of Joe. His professionalism, concern, and honesty was welcomed. I can now see why my brother and his family have used this dealership all their lives. My next car will be purchased from this excellent dealership. Being in customer service myself, it is always a treat to discover honesty. One cannot be honest to others until they are honest with themselves! Thank you, Joe, for helping me today! Sincerely, William Keim A New Loyal Customer More

Battery Replacement I had been having trouble with the battery on my 2013 Civic. I had to jump start it last week after the car sat idle of r a few months. I have been I had been having trouble with the battery on my 2013 Civic. I had to jump start it last week after the car sat idle of r a few months. I have been driving it regularly for the last week, but it would never take a full charge. It always started, but turned over slowly. I stopped to get gas this morning and could not re-start. Luckily another customer at the gas station gave me a jump start and I proceeded directly to Spring Honda. They took me right away and had the battery replaced in about 30 minutes. More

Waste of my money My Honda Civic had flood damage.The independent business who performed flood repair did not know how to fix electrical,electronics,sensor issues.so I My Honda Civic had flood damage.The independent business who performed flood repair did not know how to fix electrical,electronics,sensor issues.so I went to the PROS to fix the remaining.Engine,SKID,Airbag, TPMS lights keep staying on.The parts replaced were SRS unit,HFT unit,Evap canister,Vent Valve,Sensor.The existing TPMS module was reprogrammed.The lights are still on.I was told to replace ECM&Fuse box but I did not agree.Next day I was told that ECM&Fuse box does not need replacement but VSA module does.I had already spent $2495 here so I did not dare for further repairs.They were not sure in the fist place what parts need replacement;then I was told that flood damage autos are not guaranteed anything even those with their new parts.I agreed but just fix those lights first then let worry about guarantees.If they knew they can not fix or guarantee anything then why started the job. Even if once the job was accepted why not try to fix it.If diagnostics were not perfect then I should have been told and I should not have gone for any repair at all. More

Excellent service Donald Sparks is an excellent professional. He provided an excellent and fast service. He identified and corrected in a very fast way an issue with o Donald Sparks is an excellent professional. He provided an excellent and fast service. He identified and corrected in a very fast way an issue with one of the rear doors of my car. Good job Donald! More

Service Department Excellent customer service in the Service Department!! Donald Sparks and Keith Morris assisted me with my car troubles and got me squared away. THANKS Excellent customer service in the Service Department!! Donald Sparks and Keith Morris assisted me with my car troubles and got me squared away. THANKS AGAIN GUYS! Also Thanks to Denise Blueford-Shattenkirk for the referral! More

Good Job, But Slow I have been here a few times for oil changes and to patch my tires. They are friendly and do a good job with servicing my car. However, they have be I have been here a few times for oil changes and to patch my tires. They are friendly and do a good job with servicing my car. However, they have become extremely slow lately. The last two times I was there it took 2-3 hours to get an oil change. They do not allow you to make appointments, so there is no way to avoid the wait. Last time I was there, I was told my car was finished, but it took an extra 45 minutes after that to process my paperwork so I could pay and leave. I did not understand this and will probably avoid going there in the future. More

EXCELLENTE' -- Service / Repair / New Tires, Battery, Etc. Travel over (80) miles ROUND TRIP to this Dealership -- have been to approx (3) Other Dealerships and NEVER-NEVER this Service A.N.D. Expertise. Hon Travel over (80) miles ROUND TRIP to this Dealership -- have been to approx (3) Other Dealerships and NEVER-NEVER this Service A.N.D. Expertise. Honda of Spring "is MINE" -- Cannot Get Rid of M.E. More

Excellence Service Jeffery Nelloms, Service Advisor, and Honda Spring rocks!!!!!!!! My car was repaired with no appointment and I made my appointment with two minutes Jeffery Nelloms, Service Advisor, and Honda Spring rocks!!!!!!!! My car was repaired with no appointment and I made my appointment with two minutes to spare. More