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Team Gillman Honda North - Service Center

Houston, TX

4.9
338 Reviews

338 Reviews of Team Gillman Honda North - Service Center

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September 12, 2020

Great dealership, very professional and practicing social distancing. Nice complimentary car washing, and great service. My car was ready when promised and the service team was great More

by Amir34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nelloms
Sep 13, 2020 -

Team Gillman Honda North responded

Hi Amir, Due to the impact of COVID-19, we've made multiple changes to our business. We are very appreciative of your review, and are glad to see that our efforts are paying off. We have every intention of continuing to follow procedures to ensure our valued guests feel safe and comfortable while we assist them. Thank you again for trusting us with your business!

September 11, 2020

The service was good. Did notify me about what I need to get fixed right away versus what could get fixed later when there is time. More

by melissamrodriguez79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Jennifer Mower
Sep 11, 2020 -

Team Gillman Honda North responded

Hello, ​ Although we're glad to hear your experience was positive. Given the opportunity, I would like to speak with you about your star-rating that was less than perfect. Please email me at jjackson@hondaofspring.com. Thank you, Jason Jackson General Manager Honda of Spring

September 11, 2020

Had my 2019 Honda Accord towed to Honda of Spring because it wouldn't start or signal a fault. The warranty didn't cover the issue because the issue was incurred by an unforeseen situation. Donald, Allen, & More

by Pat D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen in Service , Donald Sparks
Sep 11, 2020 -

Team Gillman Honda North responded

Hi Pat, thank you so much for the kind words! We're glad to hear your experience was positive. We can't wait to share your compliments with Donald, Allen, and our team. We appreciate your business and are here anytime you need help.

September 06, 2020

Very professional. Nice facility with great people that care about your vehicle and your safety. Matthew had our vehicle diagnosed, oil changed and back on the road in no time. Great job!!! More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew, Keith Morris
Sep 07, 2020 -

Team Gillman Honda North responded

George, Thank you for that great review! Matthew and Keith were happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

August 29, 2020

Alan was great. He made sure I didn't have any more questions or concerns before ending our call when he called to let me know what was wrong with my car. Very helpful and he really cares about his c More

by Dduncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Aug 30, 2020 -

Team Gillman Honda North responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

August 23, 2020

Serviced advisor was very friendly and helpful. Recommend some service that my vehicle needed and also gave me a quote on them. Answered all questions I had. More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis ,Flores
Aug 24, 2020 -

Team Gillman Honda North responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and to know that your advisor was friendly and helpful. We value your business and we hope to see you again soon!

August 18, 2020

The problem with the vehicle was solved. Although it took 5 hours to diagnose and replace a battery which the service advisor correctly suspected at time of write up. The charges were fair, the vehicle was More

by econdor1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocio Reyes
Aug 18, 2020 -

Team Gillman Honda North responded

Hi there, thank you for your feedback. We're glad to hear our team has solved your vehicle situation. If there is anything else we can assist you with, please let us know!

August 12, 2020

Had some issues but they made it right and I'm very happy! Will come back for service and any other issues with the car. Thank you! More

by kevinbr66
Recommend Dealer
Yes
Employees Worked With
Ro, Donald Sparks, Jennifer Mower
Aug 13, 2020 -

Team Gillman Honda North responded

Kevin, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 10, 2020

Matthew A Gilchrease Is Knowledgable and courteous. Fast Matthew A Gilchrease Is Knowledgable and courteous. Fast service. Reasonable prices. I don't feel 25 words are necessary for this review. I will re More

by lesnovak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew A Gilchrease
Aug 11, 2020 -

Team Gillman Honda North responded

Thanks for the wonderful review! We also think Matthew is great and we're glad he was able to assist you. Thanks for choosing us!

August 07, 2020

It was nice but took long time and there was no loaner car, Uber or shuttle offered. I asked but was told no for corona More

by mmduh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocio Reyes
Aug 07, 2020 -

Team Gillman Honda North responded

Thank you for the largely positive review. We'll pass along your feedback regarding the loaner car to our management. Please let us know if we can be of further service.

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