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Team Gillman Honda North - Service Center
Houston, TX
288 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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288 Reviews of Team Gillman Honda North - Service Center
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April 29, 2020
This is a great dealership! Anytime my vehicle is serviced, everyone is always so sweet and friendly! I appreciate the service and love the location. serviced, everyone is always so sweet and friendly! I appreciate the service and love the location. More
by Daphne
Employees Worked With
Rosario Reyes, Joe Torres, Alan (service dept), Keith Morris, Jeff Nelloms, Donald Sparks, Jennifer Mower
Helpful April 25, 2020
The 2nd Automotive Technician was good. The 1st Technician left and never got around to my vehicle. I ended up waiting an extra hour until another was available and I was informed about it by custo Technician left and never got around to my vehicle. I ended up waiting an extra hour until another was available and I was informed about it by customer service after it was taking an unusually long time. First time I ever had an issue. Most other times everything is great. I was happy to get my car washed but too bad my rims werent cleaned like the chassis but I guess that cost extra. I also used a mail-in rebate which saved me some money. More
by First Responder
Employees Worked With
Employee not listed
April 23, 2020
Awesome service from the sales dept to service department! You can never go wrong with Honda of Spring! I will definitely recommend their dealership to anyone! department! You can never go wrong with Honda of Spring! I will definitely recommend their dealership to anyone! More
by SIMONIEMONE
Employees Worked With
Other Employees :
The reception is always sweet and helpful. She’s a very great asset to Honda., Keith Morris, Irshad Hussain, Donald Sparks
March 19, 2020
Used Vehicles These people are “ROCK STARS”!! From the moment I walked, I was made to feel welcome. Sharon, my salesperson listen to what I wanted and what I wanted These people are “ROCK STARS”!! From the moment I walked, I was made to feel welcome. Sharon, my salesperson listen to what I wanted and what I wanted pay. I was so delighted with her, that I was hoping she was a manger and could handle the i entire transition. I was introduced to the sales manger who welcomed me with a very kind fist bump, within a matter of minutes my paper work was ready, and was more than please to meet the ever so fabulous Neil Pratt, a quick elbow bump and 15 minutes later, I was on the road with exactly the car I wanted at a price that was quite fair! HIGHLY RECOMMEND! More
by nancy
August 01, 2019
Worst dealership in Houston The new car salesman will lie directly to your face about the services they sell. They will not honor warranty plans at all. Left my car in a total me The new car salesman will lie directly to your face about the services they sell. They will not honor warranty plans at all. Left my car in a total mess and scratches on the door of a brand new car but wont take responsibility. Never use their service department More
by Honda of spring blows
Employees Worked With
Jason Jackson, Jeff Nelloms
January 11, 2019
Worst service department ever I wouldn't buy it from Honda of Spring. I bought a car there and regret every moment of it. Neil the finance manager lied to us and told us if we bou I wouldn't buy it from Honda of Spring. I bought a car there and regret every moment of it. Neil the finance manager lied to us and told us if we bought all their service plans we would be able to get loaners when ever needed. Had to go in for service and on the phone they said it would take less than 2 hours and I could take the shuttle and I told them I lived in Montgomery and they said it's fine. Got there and they said it would take a lot longer and the shuttle won't take me because it's too far so I'm stuck at the dealership. This place is a bunch of liars. Never buy a car from them. On top of that, their employee started cursing at me and then acted like nothing happened and got into my face like he was going to try and fight me. Then to make things worse, I get my car back with grease stains and a scratch in the door. More
by Hondaofspringsucks
Employees Worked With
Jason Jackson, Jeff Nelloms, Neil Pratt
August 14, 2018
Auto Service Help My battery died and erased all codes to my 2009 Honda Odyssey. I could not figure out how to input the codes after my battery was replaced. I took the My battery died and erased all codes to my 2009 Honda Odyssey. I could not figure out how to input the codes after my battery was replaced. I took the van to Honda of Spring and met Master Tech Elliott Davis who had the codes input including the power window codes in minutes. His expertise and knowledge was impressive, he was polite, informative and efficient. I really appreciated his help and kindness. A great employee of your company. More
by Carey785
Employees Worked With
Elliott Davis
July 30, 2018
Overcharge and don’t dig deep Went for a fix of a sporadically starting pilot (don’t buy one buy toyota). Paid for xcessive for no fix. We’ll see what happens but not hopeful. Firs Went for a fix of a sporadically starting pilot (don’t buy one buy toyota). Paid for xcessive for no fix. We’ll see what happens but not hopeful. First time service hard to find. Same with another dealership another reason you should look at Toyota! More
by Too many kids for this broken car
Employees Worked With
I do not know all I know is that no investigation was done
July 28, 2018
Sal Serna Parts Manager Recently, I had to get a few keys made for my honda odyssey. Normally this task is an unpleasant experience dealing with parts managers, and parts co Recently, I had to get a few keys made for my honda odyssey. Normally this task is an unpleasant experience dealing with parts managers, and parts counter people. However, this was not the case when I dealt with Honda of Spring. First off, I met the Parts Manager Mr. Sal Serna. Who not only got his peolple to get my keys made fast, but also he directed me to a sales person to contact when I am ready to buy a new odyssey. Thanks Sal. Your the best! More
by skim671
Employees Worked With
