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Team Gillman Honda North - Service Center

Houston, TX

4.9
288 Reviews

288 Reviews of Team Gillman Honda North - Service Center

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June 09, 2020

The service was very helpful and professional. They found problems I hadn't known about. The tech explained every problems pros and cons. I was able to make a knowledgeable decision on the repairs I needed. More

by Joe
Recommend Dealer
Yes
Employees Worked With
Matthew Gilchrease, and David Bocanegra , Jeff Nelloms
Jun 10, 2020 -

Team Gillman Honda North responded

Thank you for the excellent review, Joe. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 08, 2020

Honda of springs service department is very quick and efficient. A service advisor is at your car door moments after you pull up. A very clean and nice facility. The service advisors are always very help More

by G. Alberts
Recommend Dealer
Yes
Employees Worked With
Rocio Reyes. 5 stars
Jun 09, 2020 -

Team Gillman Honda North responded

Alberts, thank you for taking the time to write a positive review! We are thrilled to hear Rocio and our team went above and beyond to assist you with a high level of customer service throughout the process. We greatly appreciate your positive feedback, and we look forward to working with you for years to come!

June 06, 2020

The staff and management at Honda of Spring are friendly, helpful and knowledgeable. I would recommend Honda of Spring to anyone wanting excellent 5 star service. More

by David R.
Recommend Dealer
Yes
Employees Worked With
Sal Serna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nelloms, Amilcar Diaz
Jun 07, 2020 -

Team Gillman Honda North responded

Thank you for the great review, David. We are happy to know that you enjoyed a knowledgeable and helpful experience. We look forward to working with you again!

May 31, 2020

My vehicle was done within the time frame I was given. HOWEVER when I arrived home and got Into the back seat, I found parts in the floorboards that need to put back on. I live 2 hours from the dealers More

by vanskike
Recommend Dealer
Yes
Employees Worked With
Jennifer Mower
Jun 01, 2020 -

Team Gillman Honda North responded

Hello, ​ I am sorry to hear about your disappointment with your recent service experience that has left you with a negative impression. Given the opportunity, I would like to speak with you about your experience. Please email me at jjackson@hondaofspring.com. Thank you, Jason Jackson General Manager Honda of Spring

May 30, 2020

Good service and accommodating clean and was in private area! Join regular customers latter. Great place for auto services ! Fast and out in no time. Was home !! More

by monacruz95
Recommend Dealer
Yes
Employees Worked With
The housekeeper had the place clean and fresh after customer left area cleaned , Keith Morris
May 31, 2020 -

Team Gillman Honda North responded

It is a joy to know of your satisfaction and wonderful comments. We are so happy to know that everything was well taken care of. Please do not hesitate to reach out if we can do anything else!

May 29, 2020

I brought my Civic in at less than 30k miles because it is near the 3 yr warranty limit. I pre-planned with my service advisor and received the excellent service I have become accustomed to receiving. Jeff More

by Mr Jimmy
Recommend Dealer
Yes
Employees Worked With
Jeff Nelloms
May 30, 2020 -

Team Gillman Honda North responded

Jeff is such a great team member. Thank you so much for your feedback, Jimmy. We look forward to providing any future services for your Civic!

May 22, 2020

My Experience Was Really Great! The Customer Service Was Excellent, I Was Kept Informed About The Progress Of What Was Being Done On My Vehicle, My Service Advisor Was Great, Very Detailed Oriented As Well More

by flynprince1961
Recommend Dealer
Yes
Employees Worked With
Alan Scott, Service Advisor
May 23, 2020 -

Team Gillman Honda North responded

Thank you for taking the time to write a review! We are beyond ecstatic to hear you're satisfied with the high level of customer service you received with Alan and with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 21, 2020

Good Customer Service. Performed the service requested to my satisfaction. Work was performed in less than the time frame that was scheduled. Will return again in the future for the required service of my ve More

by hmar7007
Recommend Dealer
Yes
Employees Worked With
Keith Morris, Donald Sparks
May 22, 2020 -

Team Gillman Honda North responded

Hi there, thank you for the kind words! It was a pleasure working with you. We truly appreciate your business and are here anytime you need help!

May 02, 2020

Very knowledgeable. I was working with a warranty issue. Everything was completed hassle free. At Honda of Soring I never feel like I’m being overcharged just because it’s a dealership. More

by Varekai
Recommend Dealer
Yes
Employees Worked With
Jose Torres, Joe Hughes
May 03, 2020 -

Team Gillman Honda North responded

We appreciate your great thoughts about your service experience. Thanks for sharing and please have a great day!

May 02, 2020

The rep told me how long would take for the oil change which was accurate and kept me from wondering. Waiting area was clean spaced. More

by sabra reed
Recommend Dealer
Yes
Employees Worked With
I think it was Keith, with masks harder to tell, Keith Morris
May 03, 2020 -

Team Gillman Honda North responded

We are happy to know our level of customer service and facilities were to your satisfaction. Thank you for your review, Sabra!

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