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Team Gillman Honda North

Houston, TX

4.9
1,130 Reviews
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17350 North Freeway

Houston, TX

77090

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Showing 1,130 reviews

September 09, 2019

I had a great experience with buying my first car. They had very good prices and they gave me rubber mats for my new car. Very nice people. More

by Baylee Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph, Casarez
Sep 09, 2019 -

Team Gillman Honda North responded

Baylee, Congratulations on your first car! We are so glad we could help you and we look forward to any future visits

September 06, 2019

Excellent customer service Sales consultant Joseph Casarez was knowledgeable, available and made this car purchase the best we have had. The deal we got on our new vehicle & tr More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Casarez, Rob Marchand, Robert Doolittle
Sep 06, 2019 -

Team Gillman Honda North responded

Thank you for the great review, Julie! We are pleased to see that you found Joseph's, Rob M's, and Rob D's knowledge outstanding and their service exceptional. Congratulations; please come back at any time.

September 03, 2019

Totally disrespected. I specially told the salesman and Neil Pratt that I was pre-approved with Capital one Bank to finance my vehicle. But, Mr. Pratt applied for a car l More

by robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Father and Son in used sales, Neil Pratt
Sep 05, 2019 -

Team Gillman Honda North responded

Hi, I am sorry to hear about your disappointment in regards to any inconveniences that may have occurred while shopping with us. Your feedback is important to us and I would appreciate the opportunity to speak with you to address your concerns. Please email me at jjackson@hondaofspring.com with your preferred contact information. Best, Jason Jackson General Manager Honda of Spring

August 18, 2019

A very pleasant experience Richard Sapp gave me the best Drive-out offer at my first request, in comparison to the offers I received from 5 other dealerships. The whole purchas More

by happyowner207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irshad Hussain
Aug 18, 2019 -

Team Gillman Honda North responded

We will always gladly put in the extra work to ensure your happiness. Thank you for allowing us to meet your automotive needs and sharing your efficient experience. We look forward to your next visit.

August 01, 2019

A Great Customer Experience I have purchased several vehicles from this dealership and once again they have come through with flying colors. My sales rep Joseph Casarez was atten More

by Paula T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Casearz , Neil Pratt
Aug 01, 2019 -

Team Gillman Honda North responded

Thanks for the great feedback, Paula! We are happy to hear Joseph and Neil have provided you with great service. We appreciate your business and hope to see you soon.

August 01, 2019

Worst dealership in Houston The new car salesman will lie directly to your face about the services they sell. They will not honor warranty plans at all. Left my car in a total me More

by Honda of spring blows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Jackson, Jeff Nelloms
Aug 02, 2019 -

Team Gillman Honda North responded

Hello, Rest assured that we operate well within the scopes of honesty and integrity. I regret to learn that your experience has led you to believe otherwise. Your feedback is important to me and I would appreciate the chance to discuss it. Please email me at jjackson@hondaofspring.com when you can. Best regards, Jason Jackson General Manager Honda of Spring

Aug 02, 2019 -

Honda of spring blows responded

I have already dealt with you. After talking to you, I realized where all your xxxxxxx employees got their scam artist tactics from. You lied to me every step of the way. You are a terrible person. Its incredibly surprising that Honda motors would ever make you a manager. You arent fit to run a company. Seriously. after dealing with you and your dealership, I dont think ill ever own another Honda product ever. We got rid of that piece of junk CRV you sold us and bought a Toyota instead.

July 31, 2019

Helpful but very slow finance department The salesman (R. Doolittle) was very attentive and knowledgeable, but we sat for over 2 hours just waiting to handle the final paperwork. They only ha More

by Miscname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Lawrence, Irshad Hussain, Robert Doolittle
Aug 01, 2019 -

Team Gillman Honda North responded

Hi, Thank you for your feedback. Although we are happy to know that your sales representative was attentive and knowledgeable, I am concerned to learn that you were disappointed with some aspects of your visit. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me at jjackson@hondaofspring.com. Best, ​Jason Jackson General Manager Honda of Spring

July 30, 2019

Great Experience! Robert Doolittle has been amazing to work with and we have now returned to the dealership several times because he makes the car buying experience a b More

by FamilyQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Doolittle
Jul 30, 2019 -

Team Gillman Honda North responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

July 29, 2019

Cool!Good experience. Joseph Casarez was awesome, helping me to get a new honda cr-v ex. Rob was great, not pushy. These guys made things easy for me. It was a good experie More

by WichanP
Recommend Dealer
Yes
Employees Worked With
Joseph Casarez , Rob Marchand
Jul 29, 2019 -

Team Gillman Honda North responded

We love hearing this! Thank you for the kind review. We will make sure to pass on your compliments to Joseph and Rob.

July 28, 2019

Hasle free, easy, good price. I highly recommend this dealership. I got a quote off internet sales and it was a good price. I asked for a walk out price and right off the bat I g More

by Lilthing32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irshad Hussain, Robert Doolittle
Jul 28, 2019 -

Team Gillman Honda North responded

Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We hope to work with you again in the future!

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