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Team Gillman Honda North

Houston, TX

4.9
1,129 Reviews
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17350 North Freeway

Houston, TX

77090

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Showing 1,129 reviews

September 11, 2020

The service was good. Did notify me about what I need to get fixed right away versus what could get fixed later when there is time. More

by melissamrodriguez79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Jennifer Mower
Sep 11, 2020 -

Team Gillman Honda North responded

Hello, ​ Although we're glad to hear your experience was positive. Given the opportunity, I would like to speak with you about your star-rating that was less than perfect. Please email me at jjackson@hondaofspring.com. Thank you, Jason Jackson General Manager Honda of Spring

September 11, 2020

Had my 2019 Honda Accord towed to Honda of Spring because it wouldn't start or signal a fault. The warranty didn't cover the issue because the issue was incurred by an unforeseen situation. Donald, Allen, & More

by Pat D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen in Service , Donald Sparks
Sep 11, 2020 -

Team Gillman Honda North responded

Hi Pat, thank you so much for the kind words! We're glad to hear your experience was positive. We can't wait to share your compliments with Donald, Allen, and our team. We appreciate your business and are here anytime you need help.

September 06, 2020

Very professional. Nice facility with great people that care about your vehicle and your safety. Matthew had our vehicle diagnosed, oil changed and back on the road in no time. Great job!!! More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew, Keith Morris
Sep 07, 2020 -

Team Gillman Honda North responded

George, Thank you for that great review! Matthew and Keith were happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

September 01, 2020

Michael new exactly what I was looking for when I came in. I asked for the Honda Civic sport and that’s what I got. More

by Brianabrowne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Burk
Sep 02, 2020 -

Team Gillman Honda North responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and with the help of Michael. We appreciate your business and we look forward to any future visits. Enjoy your Honda Civic!

August 31, 2020

This has to be the best experience my wife and I have ever had purchasing a vehicle. The internet sales manager Robert Doolittle is one of the nicest, most knowledgeable people in the car business, peri More

by ronsmith727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irshad Hussain, Robert Doolittle
Aug 31, 2020 -

Team Gillman Honda North responded

Hello there, thank you so much for the kind words! We're glad to hear Robert has given you outstanding service. It was a pleasure working with you. Let us know if you have any further questions. We are here for you.

Aug 31, 2020 -

ronsmith727 responded

Thank you, really enjoying our new vehicle!

August 30, 2020

Honda of Spring made my buying experience short and sweet! The sales and finance staff were not “pushy “, which is a put off for me. More

by TAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alesha Bertrand , Lewis Byrd, Irshad Hussain
Aug 31, 2020 -

Team Gillman Honda North responded

Thank you for the feedback! We are happy to know that you had a good car-buying experience with us and if there is anything else we can do for you please let us know!

August 29, 2020

Alan was great. He made sure I didn't have any more questions or concerns before ending our call when he called to let me know what was wrong with my car. Very helpful and he really cares about his c More

by Dduncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Aug 30, 2020 -

Team Gillman Honda North responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

August 28, 2020

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by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nelloms
Aug 29, 2020 -

Team Gillman Honda North responded

Thanks for taking a moment of your day to share your positive rating and feedback for us. We appreciate this very much!

August 23, 2020

Serviced advisor was very friendly and helpful. Recommend some service that my vehicle needed and also gave me a quote on them. Answered all questions I had. More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis ,Flores
Aug 24, 2020 -

Team Gillman Honda North responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and to know that your advisor was friendly and helpful. We value your business and we hope to see you again soon!

August 18, 2020

The problem with the vehicle was solved. Although it took 5 hours to diagnose and replace a battery which the service advisor correctly suspected at time of write up. The charges were fair, the vehicle was More

by econdor1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocio Reyes
Aug 18, 2020 -

Team Gillman Honda North responded

Hi there, thank you for your feedback. We're glad to hear our team has solved your vehicle situation. If there is anything else we can assist you with, please let us know!

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