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Team Gillman Honda North
Houston, TX
1,127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday 7:00 AM - 8:00 PM
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Showing 1,127 reviews
May 09, 2024
My car needed to be serviced and Eric Schneider went above and beyond to walk me through all the details of my car’s needs. Nobody has ever approached me and explained some of the features I have in my above and beyond to walk me through all the details of my car’s needs. Nobody has ever approached me and explained some of the features I have in my car that I never used! He is very patient, detail oriented and has outstanding customer service skills! More
by Sue
Employees Worked With
Sal Serna
May 03, 2024
This is the absolute worst experience I have ever had buying a car. From top to bottom people here either do not care or are just trying to get your money. They will seem nice but once you walk out that buying a car. From top to bottom people here either do not care or are just trying to get your money. They will seem nice but once you walk out that door you mean nothing to Gillman Honda North. It seems like that is the culture and after dealing with them for 2 months I am convinced they this place is terrible. I had an incident the day I bought the car. Ann and Loretta with sales promised me a gift for the inconvenience. I called 2 weeks later and I was told it would be sent out the next morning. I waited and again called to see if I was getting anything. They said sorry they didn’t have in stock but would send me the gift the following morning. Another week goes by and I call back and they tell me for the 4th time that they will send me this gift in the mail. Anyway, I have not received any gift and I have requested to speak to the GM with the front desk lady and I have still not been able to get ahold of him. This culture is terrible and it doesn’t matter to me if the gift is a pen or pencil, it’s the principle and honesty that matters to me. If I could redo my purchase I would have gone to any of the other Honda dealerships. My cousin had a great experience with Honda fort bend and people were more responsive and helpful. Stay away from Gilman Honda north. More
by Abrahamabo1990
Employees Worked With
Loretta and Ann
April 28, 2024
Honest. Hardworking. Congenial. Caring. Supportive. Friendly. No pressure team. Positive outlook and attitude. Not pushy in trying to sell a person a vehicle Hardworking. Congenial. Caring. Supportive. Friendly. No pressure team. Positive outlook and attitude. Not pushy in trying to sell a person a vehicle. More
by marlecedavis
Employees Worked With
Skylar K. Mgt and Emory S.sales!
April 28, 2024
Great sales person, great sales manager and service rep was also great. 100% 👍 would recommend this dealership, working with the staff was the best experience I have had buying a vehicle! was also great. 100% 👍 would recommend this dealership, working with the staff was the best experience I have had buying a vehicle! More
by Carmen
Employees Worked With
Josiah Sales Rep, John Mgr and Service Rep
April 28, 2024
Great people from service to salesmen! Excellent customer service and knowledge of their services and vehicles. I will always take my vehicle here to be serviced. Excellent customer service and knowledge of their services and vehicles. I will always take my vehicle here to be serviced. More
by alhelis2010
Employees Worked With
Eric S. And Billy Vegas
