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Team Gillman Honda North

Houston, TX

4.7
1,305 Reviews
As part of The Gillman Companies, we're family owned, 3rd generation members of your community. We’ve proudly served Houston since 1938. Home of the Happy Driving Guarantee, your new Honda or pre-owned purchase comes with a FREE 5 day/500 mile "no questions asked" money back guarantee, so you can shop stress-free. If you don’t love your new vehicle, just bring it back to us! No questions asked! But that’s not the only reason to visit Houston’s best Honda dealership.
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17350 North Freeway

Houston, TX

77090

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Showing 1,305 reviews

January 12, 2011

Beginning with my initial phone call inquiring about a car I saw on the internet and throughout the entire purchase process Richard Sapp was very enthusiastic and eager to make my purchase a painless and More

by Sandrann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sapp, Chris Williams, Richard Sapp
Feb 09, 2011 -

Sandrann responded

UPDATE - since posting this review I have become very disappointed in Richard's lack of follow through on his promise to provide me with a front license plate holder and its installation. I am also less than thrilled with the fact that I had to purchase a new remote for $150 due to the fact the one I was given when purchasing the car was defective.

January 02, 2011

Richard was so nice to work with! He was extremely friendly and didn't try and play any games. We were able to quickly and painlessly agree upon a fair price for the vehicle. I felt like he truly had More

by e0001826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sapp, Richard Sapp
December 24, 2010

richard help me and my dad out a lot he was very nice and very helpful and i will for sure be buying my next car from goodson. i look at all the car dealers in beaumont and could not find and it only took on More

by ejrivers4788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
richard sapp, Richard Sapp
Dec 28, 2010 -

Team Gillman Honda North responded

Thank you for taking the time to post a review. Our goal is provide excellent customer service and it sounds like Richards did that. Thank you for your business and we look forward to seeing you again.

December 22, 2010

We were shopping for a used BMW. Richard was very friendly and helpful. He showed us the cars that we were interested in and helped us decide which met our needs. I discovered a safety issue with t More

by Patriot9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sapp, Richard Sapp
Dec 28, 2010 -

Team Gillman Honda North responded

Thank you for your wonderful comments about your sales experience with Richard. We appreciate your business. Have a Happy New Year.

December 10, 2010

My husband & I were looking for a used Honda CRV with as low of mileage as possible within a certain price range. We visited a couple of dealerships and then researched the Internet. We found the Internet More

by mlilly777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sapp, Richard Sapp
December 05, 2010

Goodson Honda north is always friendly and helpful. Their employess take their time with me and have patience with my questions. They take time working on my car and make sure it is running properly before r More

by vanessagluzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Serna, Sal Serna
Dec 06, 2010 -

Team Gillman Honda North responded

Thank you for taking the time to rate your service visit with us! We appreciate your wonderful comments and look forward to seeing you again in the future. Barbara Burleigh Customer Service Manager

December 05, 2010

DESIREE was fantastic professional and quick to please and serve, she is outstanding and one of the reasons I will purchase another HONDA. She Went above and beyond to help me, I will refer anyone I can t More

by ploubowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
desiree
Dec 06, 2010 -

Team Gillman Honda North responded

I'm glad to see that Desiree made your visit an excellent experience. Thank you for your business. We look forward to seeing you again. Barbara Burleigh Customer Service Manager

December 03, 2010

this is my 4th car from goodson. everything was wonderful. i used to buy all my cars from a salesperson named stuart. he was great and always took care of me. on this visit i learned that stuart wa More

by ap0673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jason and chelsea, Jason Jackson
Dec 03, 2010 -

Team Gillman Honda North responded

Thank you for taking the time to add a review. We appreciate your feedback. Our goal is to provide our customers with an excellent sales and service experience. We appreciate your business; and look forward to seeing you again. Barbara Burleigh Customer Service Manager

December 02, 2010

I highly recommend Goodson Honda for their great customer service skills. The reason why I gave them Good on most of the questions is because I felt that we were very rushed into buying the car and once we More

by prwelch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saif
Dec 03, 2010 -

Team Gillman Honda North responded

Your feedback is very important to us as we strive to provide excellent customer service. Thank you for taking the time to rate us. If you have any questions in the future, please feel free to call Customer Service at Goodson Honda. Barbara Burleigh Customer Service Manager

December 02, 2010

My husband and I just bought a Honda CR-V from Goodson Honda North and we are very happy with the whole car buying process. We had been to several stores and everyone else had a “take it or leave it” att More

by Jenn1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil, Mike
Dec 03, 2010 -

Team Gillman Honda North responded

Thank you for your review. Your feedback is important to us. We appreciate your wonderful comments; and look forward to seeing you at the dealership in the future. Barbara Burleigh Customer Service Manager

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