Team Gillman Honda North

The Honda dealer ship I visisted located off of HWY 45 & 1960 provided me with Great customer service. From the time I drove in the lot I only had to wait maybe about a minute or so. The staff was very fr & 1960 provided me with Great customer service. From the time I drove in the lot I only had to wait maybe about a minute or so. The staff was very friendly, knowledgeable and courteous. The waiting area was nice and clean, free popcorn and coffee along with a movie. The service was over very quickly and the associate walk me to the desk for check out. No one made me feel like I had to buy or purchase more than I needed and it was just an Overall Great Experience. Thank you! More

Being a young father of 3 I had always looked for the "best deal" when it came to auto service. The thing you don't get when going to those places is the technical expertise of your vehicle and usually "best deal" when it came to auto service. The thing you don't get when going to those places is the technical expertise of your vehicle and usually professional customer service. Since recently moving to Spring, I found that the closest Honda dealership was a bit of a drive for me, so I stayed away for my oil changes. With a recent problem that I thought would be under warranty, I made the trek to Honda of Spring. I was completley impressed with the quality of quality service that Sarah Willis (service advisor) gave in explaining everything and keeping me informed throughout the process. Couple that with the reasonable price that I didn't think a dealer would offer and they've got a customer for life! Sarah was great and the technician working on my vehicle (who I met) was wonderful as well. Very happy with my visit and I look forward to taking my vehicle "to the dealership" for my service knowing it's the best option for me. More

I bought the Honda Accord a month ago,I make a mistake because I was bought the Honda Civic as first but to small for my family so I bring back the car to exchange for the Accord .Have to pay full sticker because I was bought the Honda Civic as first but to small for my family so I bring back the car to exchange for the Accord .Have to pay full sticker price plus tax and the Finance cheat me on extention warranty(without explain to me) and refuse to cancel the warranty for me ,he know i am work out of town and told me it take three days to do cancellation papper works also try to cheat me about the date on the cancellation form ,I got home after 26days from work ,I called Honda Care and find out my Extention Warranty never been cancel,I call the Dealer and they didn't want to talk to me. The sale man know very little about Honda Car.All they want and try to trick you and lie to you all they could.I work for major Oil Company and we alway do the right things for everyone even our contruction. I will post my case on our Main website and hope none of us will be in this case again ,I wouldn't buy any car from this dealer again in the furture. More

When I first got to the dealership no one came out to greet me/help me. NONE of the sales people greeted me inside or were friendly. I asked if by chance Richard Sapp was there. I was told that he was. H greet me/help me. NONE of the sales people greeted me inside or were friendly. I asked if by chance Richard Sapp was there. I was told that he was. He came over & greeted me, explained that he needed to finish w/ a previous customer, & then when finished w/ that customer he immediately came over to me. After I got to Richard & met Neal in financing, customer service was then TOP NOTCH; everything was a breeze. Richard & Neal were BOTH GREAT, FANTASTIC!!!! More

For the most part I dealt with Richard Sapp.Richard worked very hard to enable me to get into the vehicle I was most interested in at a reasonable price.He was extremely courteous,respectful and pat worked very hard to enable me to get into the vehicle I was most interested in at a reasonable price.He was extremely courteous,respectful and patient with me.I drove out with my vehicle of choice feeling that I had just not only dealt with a salesperson but with a new friend.(of course our discussions about the passion we share for the game of golf didn't hurt a bit as well).Neil,(I don't recall his last name),handled the final stage of my sale and also impressed me as an extremely courteous and professional gentleman. Overall I was made to feel less like a customer and more like a friend.I feel they are well chosen to represent Honda and Honda of Spring.Great dealership and wonderful guys. Anthony (Tony) Chelston More

I gave Sarah the top rating because from the time I arrived, she was very friendly and seemed interested. She explained all the work that would be performed and what portions were covered under the wa arrived, she was very friendly and seemed interested. She explained all the work that would be performed and what portions were covered under the warranty and why. She gave me routine updates throughout the day. She was again very helpful in her explanation of all the work that had been done and the charges I incurred at the time I picked up my car. She was outstanding and I would specifically request her again. Thanks More

I had my Honda Accord serviced at Honda of Spring on Saturday 06/04/2011 and wanted to thank Sal Serna and Ali Bharwani for the great customer service that I experienced. Keep up the great service an Saturday 06/04/2011 and wanted to thank Sal Serna and Ali Bharwani for the great customer service that I experienced. Keep up the great service and see you next time.. More

I had a nice experience with Fernando D. Bonilla and Neil Pratt. Mr. Bonilla was very honest and kind. He gave me a great price right from the start without any games. Also when I was working out my contract Pratt. Mr. Bonilla was very honest and kind. He gave me a great price right from the start without any games. Also when I was working out my contract with Neil, he gave me the .9% interest rate offered by Honda. Mr. Pratt was also very good to me in making sure I was happy with all the paperwork. I would recommend Honda of Sring to anyone looking for a car. My experience with this Dealership made me feel as if they really cared about me being completely happy.Thanks to these two gentleman I will be a loyal Honda owner for many years to come. More

I was turned down at Carmax twice, Fred Haas would not finance me and my Credit Union turned me down. My mom and daughter went to Honda of Spring in December to purchase a SUV and came back very happy and finance me and my Credit Union turned me down. My mom and daughter went to Honda of Spring in December to purchase a SUV and came back very happy and very satisfied and they suggested I try Honda of Spring for my new car. I told them I was a little skeptical because of the past experiences I had. I was online searching for a car and came across THE car for me at Honda of Spring! Because of my credit not being too good, I only expected to test drive the car. I met Richard Sapp. He let me test drive my Camry. While driving, we talked about my financial situation and what I was looking for in a car and the price. After the test drive we went into his office did paperwork…he walked me through everything and explained everything. I was so shocked and surprised that they were able to get me financed for the car I wanted and the price was in my budget! I held the tears of joy until I got home!!! Richard Sapp and the finance team at Honda of Spring…………………………….YOU GUYS ROCK!!!!! I am telling everyone about Honda of Spring. I was more than pleased with my experience. They exceeded my expectations. Thanks for everything ? More