Team Gillman Honda North

I know I'm not the easiest customer to deal with and these guys were able to satisfy probably the most difficult customer they've had all year. I have no complaints, I had a wonderful experience and I a these guys were able to satisfy probably the most difficult customer they've had all year. I have no complaints, I had a wonderful experience and I absolutely love my new Accord! Thanks guys! I really appreciate all your help! :-) More

This definitely was an easy car buying experience. We found a pre-owned vehicle that we were looking for at a reasonable price on their website and decided to call Richard to see if we could stop by and found a pre-owned vehicle that we were looking for at a reasonable price on their website and decided to call Richard to see if we could stop by and check it out. He made time for us the very next morning despite a high number of appointments that morning. The vehicle test drove great, and Richard and the dealership went to the extent of taking care of a few issues regarding the condition of the vehicle. We were provided a loaner from the pre-owned department, took care of us on filling up our vehicle (for the second time) with gas, and handled everything about as good as I could have asked for. Aaron in financing was very easy to work with, found a great rate at a credit union, and the process was taken care of extremely efficiently. If you prefer an easy process on a pre-owned, give Richard a call and it's about as hassle-free as it gets and you can avoid what most people dread when buying a car. More

After my husband who is 6'9" became disabled due to hospital errors we had to rethink our transportation needs. Went shopping SUVs last year and finding the needed room lacking we walked away. This to hospital errors we had to rethink our transportation needs. Went shopping SUVs last year and finding the needed room lacking we walked away. This year we discovered Mini Vans by accident while attending the Houston Rodeo in February when that was the handicapped transportation furnished from the remote parking lot to the rodeo grounds. Being shocked at the room, ride and options available in the van used at the rodeo area I started researching and soon discovered we had to go with either a Odyssey or Sienna. First I went and looked at both in 2010 and 2011 models (I don't buy New for a reason) and decided the Honda was the way to go I then dragged my husband to see the Odyssey. We were more than impressed! I started looking at dealer, salesman and finance manager ratings to narrow down where to shop here on this site. Found a great deal on a 2010 Odyssey Touring with less than 25000 miles and if you can believe this after talking with the top rated salesman the deal got better so I bought the van sight unseen and traded the Grand Marquis sight unseen. Your not going to believe this but not only did we buy sight unseen but the salesman and finance manager worked this deal by email and phone and we never visited their lot! Being the good people they are they brought the van and paperwork to our house more than 45 minutes from the dealership to allow us to avoid having my husband sit for hours in a wheelchair at the dealership. Our Odyssey Touring is immaculate and looks like it came off the showroom floor and we can't be happier. If your in the market Honda of Spring 17350 North Fwy Houston, TX 77090 - Deal with Richard Sapp in sales and Neil Pratt in finance I will do business with them again and again, it was a pleasure to work with people who not only listened to our needs but went above and beyond to exceed our expectations! More

First, Richard Sapp was an excellent car salesman. He was not annoying or pushy. He let me approach him as we got out of our car. He was very willing to listen to my needs and what I wanted in a car. He was not annoying or pushy. He let me approach him as we got out of our car. He was very willing to listen to my needs and what I wanted in a car. He was not pushy "just trying to sell the car" when I said that the honda crosstour has horrible blind spots. He understood that I wanted something I could feel comfortable driving. He was very efficient when I decided to buy the vehicle. He helped clean the car himself so that we could get out of there as soon as possible. It was late on Saturday night and he was so kind to stand outside with us and wait while everything was going through. I enjoyed talking to him about his life and family. He wasn't overly talkative though. He was a great person to buy a car from. I thought he handled the whole afternoon/evening with great customer service and treated me like a person. not just a sale. I hope that it shows how great of an employee he really is for Honda. He has been working in the car sales world for a long time and it shows. But he hasn't lost his entusaism More

We drove in from Beaumont to find a used CRV, Our salesman Richard Sapp was spectacular I would refer them to everyone, within 3 hrs we where done. also we where up side down in our trade and they salesman Richard Sapp was spectacular I would refer them to everyone, within 3 hrs we where done. also we where up side down in our trade and they helped us work through that problem. Great Team!!! More

Got an amazing deal on a 2013 Honda Civic Sedan from Tu Doan! Extremely satisfied with my new Honda product. Highly recommend working with Tu on purchasing a new vehicle from Honda of Spring. Looking forwa Doan! Extremely satisfied with my new Honda product. Highly recommend working with Tu on purchasing a new vehicle from Honda of Spring. Looking forward to making my next car purchase with Tu and Honda of Spring in the future. More

OUR SALES PERSON LEWIS BYRD WAS GREAT , HE WAS OUR SALES PERSON LEWIS BYRD WAS GREAT , HE WAS PROFESSIONAL, KNOWLEDGEABLE, FRIENDLY ,NO PRESSURE ,AND VERY PATIENT WITH US, NEIL PRATT IN FINANCE OUR SALES PERSON LEWIS BYRD WAS GREAT , HE WAS PROFESSIONAL, KNOWLEDGEABLE, FRIENDLY ,NO PRESSURE ,AND VERY PATIENT WITH US, NEIL PRATT IN FINANCE WAS GREAT, VERY FRIENDLY AND HELPFUL AND KNOWLEDGEABLE. WE HIGHLY RECOMMEND HONDA OF SPRING More

Great Experience. Really felt that my business was appreciated. Was reassured and kept informed of progress through car buying process. Tu met then exceeded my expectations!! appreciated. Was reassured and kept informed of progress through car buying process. Tu met then exceeded my expectations!! More

We have had a very pleasant experience. It was just a bit upsetting that our 2 year old trade-in Honda Fit with 18500 miles had negative equity and that was not clearly disclosed during the process of negoti upsetting that our 2 year old trade-in Honda Fit with 18500 miles had negative equity and that was not clearly disclosed during the process of negotiation. We've learned about it only at the signing of financial documents. Otherwise all the employees were great on professional and personal level. More