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Team Gillman Honda North

Houston, TX

Overview
Employees
Reviews
4.9
1,133 Reviews
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17350 North Freeway

Houston, TX

77090

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Showing 1,133 reviews

January 26, 2025

Great and speedy service. I’ll definitely be back. Ethan was helpful with explaining everything More

by Arthurmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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January 21, 2025

We had a great experience. Working with the sales department, sales manager and finance was great. They made sure all our questions were answered and work with us to get a ca More

by Pat
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli and Spencer Jones 5 Stars
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Jan 21, 2025 -

Team Gillman Honda North responded

Pat, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Team Gillman Honda North. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Team at Gillman Honda North

January 19, 2025

Leo Rodriguez, my salesman, and Mike Nguyen, my sales manager, were fantastic. They were considerate of my time, didn’t play games and made it a smooth transaction. More

by Poker9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Shattenkirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Rodriguez, Mike Nguyen
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Jan 21, 2025 -

Team Gillman Honda North responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Leo and Mike were able to meet your needs. At Team Gillman Honda North, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Team at Gillman Honda North

January 18, 2025

Everything and everyone was very helpful and service was excellent especially Mr. Thuan who did a great job More

by Nairgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Thuan
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Jan 21, 2025 -

Team Gillman Honda North responded

Thank you for the kind words, George. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Team Gillman Honda North, we value our customers and we look forward to seeing you down the road. Sincerely, The Team at Gillman Honda North

January 14, 2025

Friendly people and I was able to get a deal. However, they were doing renovations so the installations were not as good yet. Salesman David made the difference to other Honda dealerships I visit More

by jp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Jan 15, 2025 -

Team Gillman Honda North responded

Thank you for taking the time to provide this feedback, JP. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Team at Gillman Honda North

January 14, 2025

Sales dept- Luis was phenomenal from beginning to end! Finance- Brandon was excellent! Service- awful. Advisor Ethan was not helpful, argumentative, and lacks customer service skills. Service appt for More

by ZS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Garcia, Brandon Smith, Ethan Gerstenberg
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Jan 15, 2025 -

Team Gillman Honda North responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit and work towards a resolution. We hope to talk with you soon. Sincerely, The Team at Gillman Honda North

January 09, 2025

Natasha Mapp has great customer service. She kept me informed the entire time my CRV was being serviced More

by vxgalvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Mapp
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Jan 09, 2025 -

Team Gillman Honda North responded

We appreciate you for letting others know about your experience working with Natasha! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Gillman Honda North

January 07, 2025

Very courteous service group with good quality. Service advisor was good at explaining what needed to be done & time frame. Waiting area was pleasant too! More

by pakraus53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Elkadiri
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 05, 2025

Terrible buying experience. I waited 25 minutes even with an appointment to look at the Prologue which I was told were in stock. They had one, with the top trim that I wanted, b More

by phs
Purchase Time
Recommend Dealer
No
Employees Worked With
Nate Montalvo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 04, 2025

Very courteous staff and quick service with recommendations for items that should be taken care of later. More

by Hondagal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
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