Classic Chevrolet of Houston - Service Center

Great experience Customer service was great here! Minimal wait time and very attentive to my needs. I especially enjoyed RayGina's customer service. She made sure I le Customer service was great here! Minimal wait time and very attentive to my needs. I especially enjoyed RayGina's customer service. She made sure I left happy and was very detailed oriented. You don't find that level of service everyday so I do appreciate it! More

TERRIBLE SERVICE This had to be the worst service center that I have ever visited! I took my Malibu over to get a keyless remote door opener made. I scheduled an appoi This had to be the worst service center that I have ever visited! I took my Malibu over to get a keyless remote door opener made. I scheduled an appointment for a Friday morning at 10a. There were also a few recalls that needed to be taken care of. When I arrived the service center attendant told me that they could not make the remote, unless I had the title. That would have been fine if only he would have told me that when I made the appointment. I told him that I would have to go get the title but to go ahead and take of the recalls so that when I came back, I would only have to wait on the remote. I had no one to take me back on Friday evening only to get a ride Saturday afternoon and nothing had been done at all. Not even the recalls. It was about 1pm and they close at 5pm on Saturdays. I gave them the title and fussed a bit about the recalls not being done. The service center attendant that was there, at this time told me to come back at 3pm and he would have it taken care of. I went back at 4pm and they still hadn't even touched my car. It was still parked in the same place. This was a terrible experience and a HUGE waste of my time. They had my car for about 30 hours without even touching it!! More