Team Gillman Chevrolet
Houston, TX
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Great Customer Service JB made our vehicle buying experience a great one..we were in there about 30 mins and JB provided excellent customer service..I'd definitely recommend JB made our vehicle buying experience a great one..we were in there about 30 mins and JB provided excellent customer service..I'd definitely recommend this dealership to my friends and family. More
Buyer Beware! I went to Joel Roger Classic Chevrolet in search of a new truck courtesy of my husband only to leave in utter disbelief of the lack of professionalism I went to Joel Roger Classic Chevrolet in search of a new truck courtesy of my husband only to leave in utter disbelief of the lack of professionalism displayed by Daniel from Argentina. At first glance he could've passed for a service tech in his dingy short sleeve button up, stained jeans, and worn tennis shoes but despite his lack of care in his appearance I gave his salesmanship the benefit of the doubt. I was torn between a Silverado LTZ and the High Country while my husband wanted to purchase a Colorado for himself possibly on the same day if not later this week. Had it not been for Daniel's lack of product knowledge and professionalism we would have gladly purchased at least one vehicle today. Every question I asked about either truck he had to refer to the window sticker. When asked about available features he stated the truck had "all the bells and whistles". My husband asked "so what does that entail?" And Daniel replied "all the whistles". While funny in hindsight, it did not aid in our car buying process. We've purchased vehicles before and never had any problems. Daniel never invited us inside, had no idea where the vehicles were located on the lot and had us walking back and forth across the lot in the Texas heat. He asked us to wait outside while he went to grab keys to a truck and then proceeded to yell across the to get our attention and waved us over. Not sure if it was because we look young or we looked as though we were not able to buy today (I had jeans and a tank top while my husband wore his favorite jersey and shorts- nothing fancy but definitely appropriate for the 98 degree heat in the shade) but Daniel sure did not seem to want to sell us a car. He merely opened the vehicles for us to look and left it at that- probably because he knew nothing about the vehicle. No manager turn over. No trying to get the deal done. Nothing. We are already pre-approved through USAA and had our sizable down payment in cash. All I needed was to make a decision on which truck I wanted. If you LOOK under 35 DO NOT go here because no effort will be made to earn your business. More
Great experience Customer service was great here! Minimal wait time and very attentive to my needs. I especially enjoyed RayGina's customer service. She made sure I le Customer service was great here! Minimal wait time and very attentive to my needs. I especially enjoyed RayGina's customer service. She made sure I left happy and was very detailed oriented. You don't find that level of service everyday so I do appreciate it! More
DK is the only way from now on! Literally the most honest and fastest car purchasing experience I have ever encountered. No games. No hassle. No trying to sale us what we didn't want Literally the most honest and fastest car purchasing experience I have ever encountered. No games. No hassle. No trying to sale us what we didn't want. Everything made perfect sense. The whole team was top notch! Thanks DK!! More
Looking to trade my vehicle for something bigger Mr. Woodard was very helpful and understanding did exactly as promised. Living almost 300 miles away I was a bit skeptical but at the end I have zero Mr. Woodard was very helpful and understanding did exactly as promised. Living almost 300 miles away I was a bit skeptical but at the end I have zero regrets buying from a dealership far from home we finished all the process and had my vehicle delivered in less that 3 days after coming in contact with him. Would definitely look into purchasing from them again. More
Way worth the drive!!! I was in the market for the an awesome truck with the best deal. I looked in San Antonio, did not find anything so I started looking in Houston. I cal I was in the market for the an awesome truck with the best deal. I looked in San Antonio, did not find anything so I started looking in Houston. I called the dealership and starting working with DK. He listened to what I wanted and got to work finding the right price. He was very patient and made the process very easy. I will never go to any other dealership when buying my next truck. More
DK is amazing. From TN to TX just to get a car from him. He was amazing and fast. He got me the car and I wanted and was extremely patient despite me being super indecisive. I would recommend anyone to get t He was amazing and fast. He got me the car and I wanted and was extremely patient despite me being super indecisive. I would recommend anyone to get their car from him. More
TERRIBLE SERVICE This had to be the worst service center that I have ever visited! I took my Malibu over to get a keyless remote door opener made. I scheduled an appoi This had to be the worst service center that I have ever visited! I took my Malibu over to get a keyless remote door opener made. I scheduled an appointment for a Friday morning at 10a. There were also a few recalls that needed to be taken care of. When I arrived the service center attendant told me that they could not make the remote, unless I had the title. That would have been fine if only he would have told me that when I made the appointment. I told him that I would have to go get the title but to go ahead and take of the recalls so that when I came back, I would only have to wait on the remote. I had no one to take me back on Friday evening only to get a ride Saturday afternoon and nothing had been done at all. Not even the recalls. It was about 1pm and they close at 5pm on Saturdays. I gave them the title and fussed a bit about the recalls not being done. The service center attendant that was there, at this time told me to come back at 3pm and he would have it taken care of. I went back at 4pm and they still hadn't even touched my car. It was still parked in the same place. This was a terrible experience and a HUGE waste of my time. They had my car for about 30 hours without even touching it!! More