Back

Team Ford Lincoln

Las Vegas, NV

3.7
114 Reviews

5445 Drexel Road

Las Vegas, NV

89130

Directions

By Type

Showing 114 reviews

November 03, 2021

Team Ford is the best hands down. I drove from California to purchase my vehicle. Y’all have earned a life long customer. Once again thank you Oscar. More

by felipe.mariscal87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Hawaii guy in finance was awesome!, Oscar Bautista
September 16, 2021

Made me wait 2 hours for a oil change. Then told me it would be another 2 hours. One of the service advisors started to argue with me and then call me a fn xxxxxxx. Took back my car and left. This man ne More

by lsb13734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie
August 24, 2021

So I’m thinking about buying a Mustang GT500. I search AutoTrader and find an add from Team Ford for a blue one at a great price. I text them and just get a run around. Then on Monday I get a call back More

by Bs
Price
Recommend Dealer
No
Employees Worked With
Did not get his name
Aug 25, 2021 -

Team Ford Lincoln responded

We would like to thank you for sharing this review. Your feedback as it helps us grow as a dealership. We apologize for the misinformation, and we will be using this as a training opportunity. We hope to move forward in a positive direction. Thank you. Regards, Chris Goeschel, General Manager, 702-395-5125

July 12, 2021

Everything was smooth and efficient. No wasted time but spent enough time to give all the pertinent information and answer any questions I had. Everyone was friendly and accommodating. Great experience More

by nate.hunt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mercado, Rachel Headrick, Ricky Morales
July 03, 2021

Tried to get service done, accessories attached(a rack and Diane fender flares)They were unable to complete it. And they didn’t call me I had to call them. Very disappointing. More

by Karinalr31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris , Robert Angier
Jul 07, 2021 -

Team Ford Lincoln responded

Thank you for taking the time to share your recent experience at Team Ford. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Rachel Headrick (702) 395-5100 rheadrick@teamford.com

June 27, 2021

Had a great experience at Team Ford, Connor very helpful started application online and picked up my dream car 2021 Mustang GT the next day. Buying experience was fast and efficient More

by Dinhx16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Robinson
March 05, 2021

Made offer on car and no response, not even a no. Pleasant emails but the professionalism ends there. Not a place to do internet business. And if not able to transact internet business, not a good pl More

by broadwaytd
Recommend Dealer
No
Employees Worked With
Robert Angier
Mar 05, 2021 -

Team Ford Lincoln responded

Can you please email me at roberta@teamford.com I'm unable to locate your record without an email address. Have you also checked your spam or junk email for a reply from me?

March 04, 2021

Exceptional Service! I need to thank Dan Exceptional Service! I need to thank Dan (specifically), Rachel and the rest of the Service Team at Team Ford Lincoln for the awesome treatment I More

by WirelessMaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan and Rachel in Service
February 12, 2021

Rich the salesman was very knowledgeable and patient with me he explained both the buying and leasing options and made the sales process very easy for me More

by Maria Biebrich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Spah, Mark McDaniel
February 05, 2021

Rob (our sales) and Kim (financing) were amazing and very friendly. Very knowledgeable ansewred all of our questions and i even got to test drive my new Bronco 2021 Sport, just my husband I. More

by CandaceO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Badenhop
...
6
...