Team Ford Lincoln

Team Ford group do great work, everyone is very friendly, my service adviser ( Hunter) was very helpful and keep me updated as the work on my truck was being completed. my service adviser ( Hunter) was very helpful and keep me updated as the work on my truck was being completed. More

Your service department rates very poor. I was scheduled for a pickup/dropoff on my 2020 Escape for March 28th at 8 am. This had been scheduled for 2 weeks. I received a call at 4:00 tell I was scheduled for a pickup/dropoff on my 2020 Escape for March 28th at 8 am. This had been scheduled for 2 weeks. I received a call at 4:00 telling me they overbooked and my appt had to be changed to 11:00. The gentleman kept blaming the assistant. He then called back an hour later to tell me they did not have the part in stock. This was for a recall and he has no idea when they will get it. He was very rude and condescending. If I booked my appt 2 weeks ago there should be no reason for them not to have the part. I then noticed in my email they had my address for someplace i lived 10 years ago. We have been in before and given our correct address. To add to this when we brought my car in for an oil change a month or so ago we were told they did not have an air filter either. What service dept does not have an air filter. This is not the only time we have experienced issues with your dealership but since its only 10 minutes from our home we find it convenient. More

Team Ford, Lincoln group has knowledgeable personnel who who try to achieve the highest quality service of your vehicle. who try to achieve the highest quality service of your vehicle. More

Carla Dalba in service was great to work with. Very helpful with getting the work done under warranty. Easy to work with and knowledgeable. Very helpful with getting the work done under warranty. Easy to work with and knowledgeable. More

Your cashier has bad attitude, otherwise is pretty good but we had attention to detail in California dealerships. We hope it gets better. Thanks! but we had attention to detail in California dealerships. We hope it gets better. Thanks! More

Very helpful when getting information on service and friendly makes on believe they are happy to help you. friendly makes on believe they are happy to help you. More

That was fast. Double in cost of an oil change. Went from 59.00 to 120.00 Not even a car wash. Very disappointing and the ole mighty lie of how everything went up i Double in cost of an oil change. Went from 59.00 to 120.00 Not even a car wash. Very disappointing and the ole mighty lie of how everything went up in cost. It's not like they don't have any business. More

Oil change quick and they check my brakes and they stated we’re good til next visit stated we’re good til next visit More

The new service bays are a definite upgrade. Quick service and good explanation of what they did. Quick service and good explanation of what they did. More