Team Ford Lincoln
Las Vegas, NV
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Overall, I was very pleased with the service I received from Team ford. I had a check engine light illuminated for the second time in just around two months. The diagnosis fee for a diesel engine is $350 from Team ford. I had a check engine light illuminated for the second time in just around two months. The diagnosis fee for a diesel engine is $350. So, I was not happy that this happened in only two months' time. But it turned out to be a different issue so.... $350 again. Yikes. I think the diagnosis fee is very high for diesels... but that's just the way it is these days. I particularly like the tracking method for customers. This is very handy. As a bonus, they were able to get my truck repaired the same day which made me very happy! Now, I just hope that pesky check engine light does not come back on any time soon!!! More
In regards to my recent repair at Team Ford Lincoln I could not have been more pleased. My service advisor Carla Dalba took control of the repair. Carla Dalba devised and implemented a plan to minimize could not have been more pleased. My service advisor Carla Dalba took control of the repair. Carla Dalba devised and implemented a plan to minimize my downtime of the vehicle and insure that I had a vehicle to drive for the amazingly short time that my vehicle was in the shop. Above and beyond that, Carla Dalba seemed to anticipate my every question about the repair. Carla is extremely knowledgeable and was very available to answer my questions and to update me on my vehicle repair. Carla Dalba is a true diamond in the auto repair industry. I can only hope that Carla Dalba receives the recognition and compensation that someone of that caliber deserves. Team Ford Lincoln with Carla Dalbas help provided me with the very best automotive repair experience that I have ever had. Tip of the hat to all! More
Tried twice as a dealership walk on, wouldn't even commit or give an answer when asked for a custom order from Ford for a bronco, asked if they would commit to MSRP without a mark up as other dealerships hav or give an answer when asked for a custom order from Ford for a bronco, asked if they would commit to MSRP without a mark up as other dealerships have done. Salesmen there have more of a VIP attitude, will not be going back. Shame as its close to our home. First time supposedly the salesman checked with management on custom orders but wouldn't commit to MSRP, just kept mentioning a market value adjustment. Good that I found other local Ford dealerships that did commit right away to MSRP on custom orders. More
Making an appointment for service was quick, hassle free, and easy. I was able to get a same day appointment and was in and out within the agreed upon time. The individuals who I came in contact with gave ex and easy. I was able to get a same day appointment and was in and out within the agreed upon time. The individuals who I came in contact with gave exceptional service. I will continue to service my car here. More