Team Chevrolet Buick GMC of Salisbury

Poor Customer Service and Waste of My Tme!!!!!!!!!!!! Called the dealership about a 2019 Corvette,talked with a finance manager on phone with my intentions of trading in my car. Already had a appraisal fr Called the dealership about a 2019 Corvette,talked with a finance manager on phone with my intentions of trading in my car. Already had a appraisal from another Chevy Dealership. He advised to send in VIN and pictures of my trade in due to my distance from the dealership. Same was done and I was dealing with Amy Foster on the phone. Amy sent a form in email and a blind appraisal was completed. Never heard back from Amy and after 3 hours she text me saying she was sending it to her manager. Another two hours and no response. Called the dealership three times and they said Amy was at one of the dealership but didnt know which one. FINALLY after the forth call I was informed AMY had left early and the manger had left early also. So waste my time which is valuable to me, i don't care what AMY or the MANAGER thinks. I wasn't on the grounds but I was trying to get information on a deal.To me the customer comes first,which at TEAM CHEVY this is not a goal. IN ALL THOSE HOURS WASTED SOMEBODY COULD HAVE RAN NUMBERS FOR A BILL OF SALE.But no,lets go home early and leave the customer hanging! Next day no response adter email and texting.Called and ask if anyone could help me. Seana Corsale emailed me,why didnt AMY? Bill of sale with ridiculous numbers and no were what I was told by the first manager I talked with before I started this whole process. sent email to Seana and advised her the price was ridiculous and I see where they was not giving me the true trade in value I was told. Of course I was they would contact me if the price changed. Then received a email from Amy about giving them a chance.I emailed her back and still no response from her. I have everything time stamped with email and texts,so when I call GM Corporate to make a complaint, it will be documented. I have never dealt with a Chevy dealer that is so unprofessional.So these Business development manager teams need to go back to school to learn customer relations. More

In and out Always a great experience. I am in the service business myself, and I know how hard it can be working with the public, but Tabbatha truly loves what s Always a great experience. I am in the service business myself, and I know how hard it can be working with the public, but Tabbatha truly loves what she does. Keep up the great work! More

Great Service. Great people. They are always great to deal with. Friendly people in service and is all dept I have been involved with. Would recommend this place to all if they ne They are always great to deal with. Friendly people in service and is all dept I have been involved with. Would recommend this place to all if they nee a car or work done on a car. More

Always Courteous Met all my needs and got me back on the road quickly. I always wait for my car because I travel an hour to the dealership. I'm normally out my noon. Met all my needs and got me back on the road quickly. I always wait for my car because I travel an hour to the dealership. I'm normally out my noon. More

GREAT! Best Service around. The Service department goes the extra mile for everyone. The service Team worked my son in on a Sat and got him in and out in 2 Best Service around. The Service department goes the extra mile for everyone. The service Team worked my son in on a Sat and got him in and out in 2 hrs with a full set of breaks. Thanks for the help. More

Excellent Service I went for oil change and tire rotation. Used shuttle service to and from work and service was exceptional. Job was timely dropped off car about 7:40 I went for oil change and tire rotation. Used shuttle service to and from work and service was exceptional. Job was timely dropped off car about 7:40 was ready to go about 11. This was my first service experience with Team Chevrolet but I will definitely be back. Excellent service. More

Chris did great Chris was very courteous in handling my warranty work. He has handled my work for very many years. Someone that I can talk to and he will listen. Chris was very courteous in handling my warranty work. He has handled my work for very many years. Someone that I can talk to and he will listen. More

Quick Because you get the app. that is good for you. They do not try to sell you service that you can't affort at that time. Because you get the app. that is good for you. They do not try to sell you service that you can't affort at that time. More

Repeat customer We were very satisfied with our entire experience. We have purchased several vehicles from this dealership over the past few years. Thank you to Manny We were very satisfied with our entire experience. We have purchased several vehicles from this dealership over the past few years. Thank you to Manny Ceron and Steven Settle for their assistance in making this purchase of a new vehicle an easy process. Thank you to Thomas Dunlap for working with us to see that we got the best deal. More

Excellent Customer Service I enjoy getting my Buick serviced at Team because personnel is so nice and kind to deal with! They actually care about their customers .This makes me I enjoy getting my Buick serviced at Team because personnel is so nice and kind to deal with! They actually care about their customers .This makes me feel good about my visit More