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Taylor's Auto Max - Service Center

Great Falls, MT

4.0
26 Reviews

26 Reviews of Taylor's Auto Max - Service Center

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January 16, 2025

The service department looked at our car first thing Monday morning after bringing it in on the weekend. They were quick with their recommendations and efficient in helping us carry them out! Choose Tay More

by gladenekoehn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

I bought my first Nissan here and I'm always giving good reviews for Taylor Brothers because they are kind and honest. More

by alvinasayers retired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Constantino 2024 Salesman of the Year
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiely Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Taylor's Auto Max responded

Alvinasayers Retired, thank you for your kind words and this wonderful review!

September 26, 2024

From purchase to my experience with Ron today "amazing"! So welcoming friendly and kind. Other companies need to take lessons from Taylor's Auto. I am one happy customer, and spread the word. Thank-you More

by morinleah5
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Cooper
Dec 08, 2024 -

Taylor's Auto Max responded

Morinleah5, we are so happy to read such a great review about Taylor's Automax Buick Gmc Nissan!

June 16, 2024

Bought it with broken AC & they said “yupp we’ll get that fixed, especially since you bought the extended warranty with it”! Here I am almost to my 45 day mark & they kept my car for 4 hours & fixed nothing! More

by Csw1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daphne Brooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Bought a vehicle from Taylors Auto Max, and have had it less than six months, have put less than 9000 miles on it, and now I need $6000 worth of repairs to my transmission. Brought this to their attention, More

by MelindaGagnon
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Taylor
Mar 20, 2024 -

Taylor's Auto Max responded

We apologize for the circumstances regarding the 2016 Tahoe with 137,000 miles that you purchased of August of 2023. Unexpected vehicle repairs can be costly which is why we always offer vehicle service contracts to our customers, especially on older high mile used vehicles.

Mar 20, 2024 -

MelindaGagnon responded

With having the vehicle less than 6 months and putting less than 9000 miles on the vehicle, had this dealership done their due diligence, and been a business that community members could rely on, I wouldn’t have a failing transmission so soon. Especially after your very own service technician said the transmission fluid was old, discolored and had a strong odor. Implying that your business is in fact not reliable, did not conduct an accurate inspection. Nor did you properly service the transmission prior to the vehicle leaving the car lot.

February 25, 2024

I have bought four vehicles from this dealership. The people are why I come back. More

by j_bates20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Willson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2023

We’ve bought 3 cars from Taylor’s over the past 11 years from Jay, Cole, and David and have been happy with each purchase. And Cole helped us by talking to the warranty company to ensure they covered the More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori Root
Dec 13, 2023 -

Taylor's Auto Max responded

Leo, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Please don't hesitate to reach out to us if there's anything more we can do!

August 28, 2023

Prompt, friendly service. I would highly recommend them to others, looking for a vehicle, or look into service their vehicle.. More

by Roxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Taylor's Auto Max responded

Roxanne, we appreciate you taking the time to leave us this feedback! Your recommendation means so much to us and we're so happy to have earned it:) We appreciate the opportunity to help you with your vehicle needs

December 01, 2022

Sean did us a total solid after my boyfriend suffered a stroke and couldn’t drive. Gave him a great buyback price and we’ll definitely purchase from here again More

by Ruffgirl66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kellogg
August 22, 2022

Ron was cool. ...they gave a way under priced trade value on my vehicle, they didn't finish everything in a timely manner, and I would never buy a car from them eve More

by K.A.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Marshall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The detailer.
1