Taylor Grubaugh Chevrolet, LLC

Let my daughter return their truck and get a different car How many dealer ships let you "return" a truck after four months?? Took my calls after hours on personal cell phone, worked on the price with us to g How many dealer ships let you "return" a truck after four months?? Took my calls after hours on personal cell phone, worked on the price with us to get within budget. Overall, it was a great experience. More

The Commencement of a rather Remarkable Situation From the onset of my new car experience, Mrs. Callen & Mr. Shoemaker of Lowe Chevrolet demonstrated the prowess of an experienced Sales Consultant & M From the onset of my new car experience, Mrs. Callen & Mr. Shoemaker of Lowe Chevrolet demonstrated the prowess of an experienced Sales Consultant & Manager. Their aptitude for engaging all the necessary frequencies of their customer was paramount. In addition, the preparedness and cooperative response of their team created an advantageous opportunity for my family and I to receive our vehicle within two days of initial interest and notification. Overall, everything from the assistance with the selection of my vehicle to closing the contract with the Financial Consultant; it was nothing short of exceptional. Moreover, I look forward to the days ahead with this very friendly, forthright dealership native to area of Waynesville, that takes pride in ensuring aspects of accomplishment are achieved throughout a 'day-to-day basis'. More

Outstanding Service I started out getting a quote to get my van painted, when I spotted Chuck Rogers walking toward a navigator. This was about 9 am and the adventure wa I started out getting a quote to get my van painted, when I spotted Chuck Rogers walking toward a navigator. This was about 9 am and the adventure was underway. Chuck has a personality that you would think you knew him your whole life. He makes you feel so relaxed around him and I ended up spending almost the entire day with him and just a delight. Chuck is my first line of defense. More

The Start To A New Begining The experience I had that day was phenomenal. I believe I had the best sales representative there. I had Chuck Rogers. This was the first time buyi The experience I had that day was phenomenal. I believe I had the best sales representative there. I had Chuck Rogers. This was the first time buying my car and I had no idea what I was doing. We looked at cars in my price range. He was honest about the information on the car and that's hard to come by now a days at car dealerships. Now Im a proud owner of a 2011 Chevy Impala and I couldn't be more happy! Thank you Chuck, I couldn't have done it without you! More

My Lowe Chevy Experience Starting in April of this year I was on a quest to find a used Jeep Wrangler of my liking. After viewing the available vehicles in the Chicago market Starting in April of this year I was on a quest to find a used Jeep Wrangler of my liking. After viewing the available vehicles in the Chicago market I was unable to find one that met my price, mileage and color constraints. I then reluctantly began looking on Ebay and Autotrader for possible matches outside my zone. Within days I found a match, unfortunately for me it was located in Waynesville, Missouri approximately seven hours from my home.. UGH!!!! I spent a day or so collecting my thoughts; how was I going complete this long distance deal?!?!? We know all too well how the internet is filled with elaborate scams and schemes, I didn’t want to be just another statistic. I quickly began to do my homework in order to determine the legitimacy of Lowe Chevrolet and everything seem to checkout just fine. Now it was time to call, “Stressful” to say the least, I didn’t want to be presented with a fast talking, high pressured salesman, I would have ran in a second. Thankfully my call was taken by Don Pitts, Lowe’s Sales Consultant, he was absolutely perfect. Don’s calming personality and structured approach set me at ease immediately. Knowing I was quite a distance away Don took the time to guide me through a detailed tour of the Jeep. Through a series of follow up calls Don maintained his clear, calm and reassuring approach. Second guessing myself every step of the way I located a third party to put hands on the vehicle and gave me their impression of the Jeep. Their answer was exactly like that received by Don, the vehicle was true to Don’s description to the end. We were able to close this deal by the end of that week and it was shipped to me within days. I am now a very happy owner of a Jeep Wrangler thanks in large part to Don Pitts’ spot on customer approach. Yes there are still honest trustworthy people in this world and I happen to find one at Lowe Chevy in Waynesville, Missouri. Thank you Don, Tom Gillespie More

Excellent Service! After having been a prior customer over 10 years ago and having knowledge of how well my family and I were treated, I returned to the Lowe Chevrolet D After having been a prior customer over 10 years ago and having knowledge of how well my family and I were treated, I returned to the Lowe Chevrolet Dealership in Waynesville, MO because I knew I would be taken care of. I was in need of a larger vehicle due to my growing family (yet again) and without having stepped foot into the facility, my husband and I met with Kenny Allen out on the lot, explained our situation and without hesitation, Kenny showed us three different vehicles and recommended others. As he invited us in to his cubicle made sure we were comfortable and started to work his magic on his computer to find us the best vehicle with the best deal to suit our needs and our pockets. After narrowing it down to two types of vehicles, Kenny invited us to come back the next day as he prepared a more detailed list of vehicles to choose what best suited our needs. After returning and being treated, yet again, as if we were the most important people there, we settled on a vehicle. Days later we received a call that the vehicle arrived and was being serviced for delivery to our family. During our wait, Kenny kept in touch with us to ensure all was ok with us and to update us on the status of our vehicle to come. Once it was ready for pick up, Kenny was there and fully knowledgeable about the entire vehicle and answered any questions we had. After driving off the lot feeling absolutely satisfied, I didn't think I would hear from Kenny again. Well, I was wrong. Kenny made contact with us to ensure all was well with both oyr family and the vehicle. I hope the friendship formed between Kenny and our family will never end. Kenny has shown great pride in his job it reflects in his personality as a great person, dealer and friend. I can only hope that I can be there for him one day as he has been there for us. I will also state that a dealership cannot run without having a team, and the team that works together at Lowe were awesome and I thank and applaud them all for all there hard work and dedication to help not only us but others in need. Kenny, your a great part of a team that works. Thank you all and God Bless. More

"Exceptional" My family and I were on a cross country vacation in our, new to us, 2009 Chevrolet Tahoe. We needed a few minor things sorted out and the staff from S My family and I were on a cross country vacation in our, new to us, 2009 Chevrolet Tahoe. We needed a few minor things sorted out and the staff from Sales to Service were absolutely fantastic!! They were friendly, attentive, and went the extra distance to do everything possible to get things corrected and understood! Wow...kind, courteous, interested, and honest!! Thank you Kenny for the time you took to go over all things LTZ with patience and a smile...you are a rare find in the auto sales industry, and Chad, thank you for all your efforts to get things done so we could resume our family vacation!! Very grateful to the two of you, and to the whole team at Lowe's Chevrolet for making our visit such a pleasant one!!! Wish all dealerships were like you!! More

Wonderful Staff! From the moment we drove on the lot to the moment we drove off...every staff member was very friendly and welcoming. We never felt pressured, Don Pitt From the moment we drove on the lot to the moment we drove off...every staff member was very friendly and welcoming. We never felt pressured, Don Pitts, Brandon and the young man that detailed our new 2014 Chevy Silverado were all very gracious and patient while we made financial decisions. In the end, we saved money by switching insurance companies.....all while sitting at Don's desk. I will definitely shop with Lowe Chevrolet again and will not hesitate to refer friends and family. Thank you, The Motzkus family More

Great Service My wife and I went to look for a new car and didn't know what we wanted. Kenny was very friendly and helped us find a car that would fit us. He did a My wife and I went to look for a new car and didn't know what we wanted. Kenny was very friendly and helped us find a car that would fit us. He did a great job on finding us the right car and found us the best deal possible. We walked out with a new 2014 Impala. Thank you Kenny for everything and I would also like to give a big thank you to Brandon. He was also a lot of help. More

Vehicle Trade In In Aug. 2013, we traded in 2 of our vehicles for a 2013 Chevrolet Sonic and 2014 Chevrolet Silverado. We were given a fair pay off for our car and go In Aug. 2013, we traded in 2 of our vehicles for a 2013 Chevrolet Sonic and 2014 Chevrolet Silverado. We were given a fair pay off for our car and good trade for our 2005 Dodge Ram which was paid off. We greatly enjoyed both of these vehicles but unfortunately we had to look at coming in once again to trade these in because we are preparing to head to Germany and can only take one car. We wanted a vehicle that was big enough to transport 4 people, 3 animals as well as our baggage and animal supplies. We had taken a look at the Chevrolet Volt and gave it a test drive which passed with flying colors. We were thinking about this one because we would be able to save so much money on gas by driving on the electric batteries. We found out that we would not be able to charge the vehicle anywhere on the military post and would wind up paying more to charge it than with gas. We found the Chevrolet Equinox and took it for a test drive. Absolutely love it and this will definitely do what we need it to do. Kenny once again went above and beyond to get us a good deal on our new car. From our first trade in, Brandon Shoemaker has dealt with the dealership in Oregon to try and get us our refund back for our cancelled Gap insurance on our car. So far we have not received anything but Brandon and Kenny are still working on it to try and square us away. Every time that we come into the dealership, everybody makes us feel at home. There is always a pleasant environment with everyone that works there and is always fun to go in. Kenny is one of if not the best salesman that I have had the pleasure of working with. Typically salesman are so pushy and don't care about what the customer wants. He ensures that you drive away happy and 100% secure in the decision that you have made. I would recommend this dealership and working with Kenny Allen to anybody looking for a new car, truck, SUV, at times a motorcycle or whatever type of vehicle someone might be looking for. More