Taylor Ford - Service Center

Taylor Ford is one of the best dealerships I have ever had the plesure to deal with. The employees are always very helpful and kind, and a pleasure to deal with!!! I have bought my car there and serviced had the plesure to deal with. The employees are always very helpful and kind, and a pleasure to deal with!!! I have bought my car there and serviced my car there this is by far the most customer oriented dealership I have been to. I highly recommend Taylor Ford to anyone interested in a Ford. More

Was told that my truck was running bad due to fuel pump, not the EGR valve that was under warranty, and wanted me to spend $600 to fix the fuel pump. I told them that the last time I brung it in it acted th not the EGR valve that was under warranty, and wanted me to spend $600 to fix the fuel pump. I told them that the last time I brung it in it acted the same way and it was the EGR valve, and how come when I step on the gas it doesn't stutter or bog down only when just setting at a stop. So I went and picked it up ,after paying $125 for them to even look at it I took it to Gorno Ford and in a hour they had it fixed free of charge , when I asked what was wrong with it they said their computer told them it was a dirty EGR valve and it was under warranty. I told them what Taylor Ford said about it being the fuel pump and they laughed and told me it couldn't have been that, we drove it after we fixed it and it runs fine now and it did when I drove it to. Now they will not refund my money at Taylor Ford. I had taken my truck there 5 times for different things, and every time they would hit me with a big bill, now I wonder how many times they just charged me for nothing. Stir clear of Taylor Ford they are scam artists and will charge you for extra work that is not needed. They lost out on my business because after all said and done I traded that truck in on a new loaded 2010 F-150 FX4 the other day and told all my family that works at Ford to stay away from Taylor Ford and 5 of us work or have worked for Ford, so thats a lot of A plan they will never see from us. I'm not saying go to Gorno but they did treat me good , but I am saying don't go to Taylor Ford. More