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59 Reviews of Taylor Ford - Service Center
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March 16, 2021
Always friendly service and there to answer any question to make your time there less stressful. Thank you for time and knowledge. Will be back to make your time there less stressful. Thank you for time and knowledge. Will be back More
by HAMSTEREYES
Verified Customer
February 10, 2021
Britney stayed in contact with me throughout the process of my F150 being repaired. She is an asset to the Taylor Ford service department. Thank you so much for your kindness throughout, your communication, of my F150 being repaired. She is an asset to the Taylor Ford service department. Thank you so much for your kindness throughout, your communication, & just making it happen! More
by bradmyles
Employees Worked With
Other Employees :
I forget the lady in charge of the rental cars, but she is also an excellent worker & joy to work with. Thank you for all you do!
February 09, 2021
Sales and service are awesome to work with! Everyone at the dealership was so friendly and helpful! Brandon was an amazing sales associate and really listened to what I wanted and even found me the exact c the dealership was so friendly and helpful! Brandon was an amazing sales associate and really listened to what I wanted and even found me the exact car in the color I was looking for and had it sent over from another dealer for me! I highly recommend Taylor Ford! More
by ALSTEFFK
December 17, 2020
Everyone from the sales dept to the service dept provides excellent service! The staff is friendly, cooperative, efficient, and very professional. Highly recommend Taylor Ford! excellent service! The staff is friendly, cooperative, efficient, and very professional. Highly recommend Taylor Ford! More
by KRISTINA.HAMMOUDEH
Employees Worked With
December 15, 2020
Dean is by far the best service advisor you could ever ask for. He will always keep you up to date with all repairs as well as go the extra mike to ensure that your vehicle is done as quickly as possible. ask for. He will always keep you up to date with all repairs as well as go the extra mike to ensure that your vehicle is done as quickly as possible. I feel he is a great asset to the Taylor Ford family. More
by Jsherry1120
November 17, 2020
Don Moon is a great salesman. Don explained everything about the new vehicle. Everything went smoothly and we completed the deal in one day. I was happy with the service, everyone was friendly. I always r about the new vehicle. Everything went smoothly and we completed the deal in one day. I was happy with the service, everyone was friendly. I always recommend Taylor Ford. More
by MCIT1
Employees Worked With
November 04, 2020
They called me that the part we needed was now in. I scheduled an appointment. I dropped off the truck. They installed the part. I got the truck back. The rest is history. scheduled an appointment. I dropped off the truck. They installed the part. I got the truck back. The rest is history. More
by JJ5782
March 11, 2020
So far jury is out.. I have been in a situation of where they were so helpful and so nice to deal with.. However, as the story goes the full moon had me up tight.. I have I have been in a situation of where they were so helpful and so nice to deal with.. However, as the story goes the full moon had me up tight.. I have MAJOR Trunk leak situation and now squirrels eating my harnesses.. so like I said jury is out and this service tech made it a little easier to take.. but my car is still there.. so Dick Miller ( Billy Bob Thorton) will be easy to work with.. smiles are always nicer to deal with in the service center at Taylor Ford. More
by Linda S.
Employees Worked With
Justin, Dick Miller
June 10, 2019
No follow up or verification I bought new transit connect. While looking over I saw cross rails for roof rack missing and a scratch on body mounding. They ordered the roof rails a I bought new transit connect. While looking over I saw cross rails for roof rack missing and a scratch on body mounding. They ordered the roof rails and called me for repairs. Washed vehicle after I got home from originally picking it up and had a water leak in windshield area and found phone charger pad wasn’t working.. I waited and took in for after they called about rails were at dealer. Took in on Thursday. I told them about other issues . They didn’t send car out until Friday late to repair water leak. Kept all weekend called me Monday and told me to come get it. I asked about rails and charging pad and they acted like they didn’t know what I was talking about. They checked for rails and found they didn’t have them.. xxx?? Called again late in day Monday and still don’t have car finished. Now promised for Tuesday.. Great sales crappy service. Suggest they hire a new service manager and don’t have your car serviced here. Lack of follow up by him shows the caliber of person your dealing with More
by Rick
May 02, 2019
Horrible craftsmanship/Lack of feedback Went in for a passenger airbag recall. Promised by Ford mailings that I would be getting a loaner car for FREE. Nope! Who's lying? FMC or the dealersh Went in for a passenger airbag recall. Promised by Ford mailings that I would be getting a loaner car for FREE. Nope! Who's lying? FMC or the dealership? Promised the job would take half a day or less. Nope! The job looks like it was done in half an hour at the end of the day. Car was received with the front bezel completely out of it's clip (not flush), dirty with grease marks, and with a rubber part sitting on the floor under the glove box. I couldn't believe they would return a car back to it's owner in this condition. For someone, who takes pride in his car, do not service your car at the dealership. They could care less about customer satisfaction, even though they tout that it's their priority. Complained to service manager with no feedback in making it right. Thus this review. Won't be going back with that lack of care for your car. More
by MustangPride
Employees Worked With
Joseph Chambers
