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Taylor Ford - Service Center

Taylor, MI

2.4
61 Reviews

61 Reviews of Taylor Ford - Service Center

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August 19, 2021

Chris has been my service advisor for 15 years. Always helpful, up front with car issues and recommendations. Knowledgeable and willing to share his knowledge More

by JRose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Geletzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Moldovan
Aug 26, 2021 -

Taylor Ford responded

Hello, we're glad to hear you found our staff knowledgeable and helpful! Thank you for choosing Taylor Ford and we hope to see you again.

March 26, 2021

I didn’t have a wait. Mr. Miller listen to me and took care of my concerns. Great experience. Glad I came back to Taylor Ford. More

by JGABERT6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Miller
Mar 26, 2021 -

Taylor Ford responded

Hi there, Thank you so much for your review of Taylor Ford! We truly appreciate the feedback and hope to hear from you again. Have a great day.

March 16, 2021

Always friendly service and there to answer any question to make your time there less stressful. Thank you for time and knowledge. Will be back More

by HAMSTEREYES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Siskoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Geletzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Taylor Ford responded

Hi there, We're happy to hear you had an awesome time with us at Taylor Ford! Thanks for sharing your experience. We hope you stop by and see us again soon.

February 10, 2021

Britney stayed in contact with me throughout the process of my F150 being repaired. She is an asset to the Taylor Ford service department. Thank you so much for your kindness throughout, your communication, More

by bradmyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forget the lady in charge of the rental cars, but she is also an excellent worker & joy to work with. Thank you for all you do!
Feb 18, 2021 -

Taylor Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

February 09, 2021

Sales and service are awesome to work with! Everyone at the dealership was so friendly and helpful! Brandon was an amazing sales associate and really listened to what I wanted and even found me the exact c More

by ALSTEFFK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cooke
Feb 18, 2021 -

Taylor Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

December 17, 2020

Everyone from the sales dept to the service dept provides excellent service! The staff is friendly, cooperative, efficient, and very professional. Highly recommend Taylor Ford! More

by KRISTINA.HAMMOUDEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Retan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Taylor Ford responded

Kristina, We're happy to hear you had an awesome time with us at Taylor Ford! We hope you stop by and see us again soon.

December 15, 2020

Dean is by far the best service advisor you could ever ask for. He will always keep you up to date with all repairs as well as go the extra mike to ensure that your vehicle is done as quickly as possible. More

by Jsherry1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Retan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Geletzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dick Miller
Dec 17, 2020 -

Taylor Ford responded

Hi there, We're happy to hear you had an awesome time with us at Taylor Ford! We hope you stop by and see us again soon.

November 17, 2020

Don Moon is a great salesman. Don explained everything about the new vehicle. Everything went smoothly and we completed the deal in one day. I was happy with the service, everyone was friendly. I always r More

by MCIT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Taylor Ford responded

Hi there, thank you for taking the time to highlight some of our staff! We are happy to hear about your positive experience at our dealership. Have a great day.

November 04, 2020

They called me that the part we needed was now in. I scheduled an appointment. I dropped off the truck. They installed the part. I got the truck back. The rest is history. More

by JJ5782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Taylor Ford responded

Hi there, Thank you so much for your review of Taylor Ford! We truly appreciate the feedback and hope to hear from you again.

March 11, 2020

So far jury is out.. I have been in a situation of where they were so helpful and so nice to deal with.. However, as the story goes the full moon had me up tight.. I have More

by Linda S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Dick Miller
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