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Taylor Ford of Manteno

Manteno, IL

4.8
1,370 Reviews
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222 South Locust Street

Manteno, IL

60950

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Showing 1,370 reviews

March 21, 2024

Very accommodating very accurate in vehicle description. Traveled 270 for this car well pleased would twice that to deal with them again. More

by Carlb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Very good They are always on time very respectful and thoughtful get you in quickly and do good work More

by Sestgermaine
Recommend Dealer
Yes
Employees Worked With
Don't no
March 20, 2024

Always good service, knowledgeable and courteous employees Always take my cars there for good service More

by jwright1632
Recommend Dealer
Yes
Employees Worked With
Tucker
March 17, 2024

Very thorough The service desk staff are very thorough and informative during each of my visits More

by JBHARRIS1996@SBCGLOBAL.NET
Recommend Dealer
Yes
March 15, 2024

Extremely caring very comprehensive. Listen to my needs fair price didn't overcharge. Didn't try to sell anything. I didn't need overall fantastic experience. The technician Mark Mller w More

by MM
Recommend Dealer
Yes
Employees Worked With
Mark Miller
March 14, 2024

This dealership was amazing. They handled everything perfectly. They worked with us as our first big purchase as a couple and Amy was great company! Her and Jay bought us a pizza More

by Dana Welchko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Castillo, Jay Dye, Amy Royer
March 13, 2024

I am pleased with the staff at Taylor Manteno. Very knowledgeable and friendly. I got exactly what I wanted at a great price More

by RAMbro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlyn Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordy Lema
March 12, 2024

I was very pleased with how Ashlyn and Andre made sure Gabriel feel at ease with his first car purchase. Ashlyn made sure that the car was a perfect fit for him by checking off all boxes ie..sunroof, col More

by gingervazquez69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlyn Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Pineda
March 12, 2024

Completed in timely manner Did what they said they would do The price was right More

by VMessier
Recommend Dealer
Yes
Employees Worked With
Do not know
March 11, 2024

Everything one is smooth as possible. Thank you Took care of the insurance issues was very appreciative More

by lottsville41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Is the head of the service department
Mar 12, 2024 -

Taylor Ford of Manteno responded

Thank you for taking the time to share your feedback with us. We value your input as it helps us to continually improve our services. We're glad to hear that we were able to assist with your insurance issues and make the process as smooth as possible for you. We apologize that your overall experience with us did not meet your expectations, particularly with the trade-in, purchase time, and finance aspects. Your satisfaction is important to us, and we take your concerns seriously. Please feel free to reach out to us directly so we can discuss your experience further and work towards resolving any outstanding issues. We appreciate your business and hope to have the opportunity to serve you better in the future. Warm regards, Taylor Ford of Manteno Manteno, Illinois

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