Taylor Ford

My husband and I purchased a Ford Taurus on Sept. 19th, 2012 and could not be happier with our transaction. If "word of mouth" is the best form of advertisement, we'd like to shout it from the rooftop that 2012 and could not be happier with our transaction. If "word of mouth" is the best form of advertisement, we'd like to shout it from the rooftop that Taylor Ford is by far the best dealership we've ever had the pleasure of working with in securing a vehicle. Buying a vehicle is a big investment in this challenging economy and Mike Swiderski was willing to deal and work with us (with no high pressure) in achieving our goal. We had been to six other Ford dealserships to compare prices, test drive and speak with sales reps but Taylor Ford beat all prices, had the friendliest staff and the best service we've encountered. Once the price and terms were agreed upon, we had to finalize our paperwork and Cindy Roy (the business mgr) was a pleasure to work with. She was personable, orgazized and made us feel completely at ease through this final process. Our buying experience was perfect from start to finish and the team we worked with went above and beyond our expectations to make our transaction an easy and comfortable experience. There are many dealerships to patronize in metro Detroit, but because of Taylor Ford's exceptional 5 star service, we will choose to deal with them from this point on, as well as highly recommend them to our family, friends and neighbors. Thanks again for the extraordinary service! More

I am very happy to have the opportunity to express my thanks for my recent experience at the Taylor used car lot. The Salesman ED was very good to work with listened to my concerns and was helpful in m thanks for my recent experience at the Taylor used car lot. The Salesman ED was very good to work with listened to my concerns and was helpful in my resolve of all issues. It is no wonder they have such a high rating I think it is well deserved.. So much so I took the time to go out and purchase a thank you card Thanking Ed and his crew of highly efficient salespeople. Oh did I forgot to mention. They didn't try to take every penny I had. So when the car was delivered I had a few dollars to enjoy the new vehicle Thank You 1 Million Times James Reid More

I am not a new customer to Taylor Ford. I have bought many vehicles, but that being said my husband and I research before each buy and drive several cars, including those of Ford competitors. In short, w many vehicles, but that being said my husband and I research before each buy and drive several cars, including those of Ford competitors. In short, we are very well informed and very picky. Andrew is the reason I come to Taylor Ford. He is by far the most knowledgeable, friendly and honest salesperson I have ever bought a car from. He gives valuable insight about options, asks questions about what I think I need and why and then helps me to find it. I can honestly say that I recommend him to all my friends and family and have never once had any kind of negative feedback. The other reason I choose Taylor Ford is for the service department and Chris Geletzke in particular. He goes out of his way to ensure that any issue with my vehicle is handled to my 100% satisfaction. To find both great sales and great service in one dealership is not as easy as it sounds, but Taylor Ford provides both. More

Jamie was fantastic. Friendly, knowledgeable and provides outstanding customer service. He took the time to listen to our needs ad make the deal happen. You are lucky to have him on your team provides outstanding customer service. He took the time to listen to our needs ad make the deal happen. You are lucky to have him on your team More

We had been "dealing" with another dealership in Oakland County. The salesman was not helpful at all, when it came to helping us with financing our vehicle. Phil Maher greeted us with a smile and in Oakland County. The salesman was not helpful at all, when it came to helping us with financing our vehicle. Phil Maher greeted us with a smile and the confidence of a seasoned sales person. He knew what he was doing, and that put us at totally at ease. Add in the expertise of Kipp Tait, the Business Manager at Taylor Ford and you have a great team! Kipp managed to get us into our vehicle with a reasonably low finance rate, even though our credit history was not exactly perfect. We are very happy with Taylor Ford, and we have already told our friends and family that is the place to go when you are looking for a new or used vehicle! More

I purchased my new car from John Mann and am totally pleased with the total purchase process. I was not bothered by additional managers nor pressured. Everything went smoothly and effortlessly. The car pleased with the total purchase process. I was not bothered by additional managers nor pressured. Everything went smoothly and effortlessly. The car is everything that was described. Price...looks ...function all as advertised. I would not hesitate to recommend John Mann at Taylor Ford to anyone looking for a hassle free dog gone good deal! Thank You Chris Aquilina More