Taylor Ford

My husband and I have been using Taylor Ford even when it was Ray Whitfield and one of the reasons has been the great care given to us by the Service Advisor, Dean Retan. He is the greatest! The most recent was Ray Whitfield and one of the reasons has been the great care given to us by the Service Advisor, Dean Retan. He is the greatest! The most recent visit was because of a Windstar recall and we wound up buying a Taurus from Andrew Louttit and we are very pleased with him also. We will indeed be using Taylor Ford for any later visits to a dealership. More

I went in with one thought in mind, the vehicle that was presented to me in an email from Tricia Reed, the 2006 Eddie Bauer in an dark cherry with all the extras. It took some time but i drove home after l presented to me in an email from Tricia Reed, the 2006 Eddie Bauer in an dark cherry with all the extras. It took some time but i drove home after leaving the first day because one manager Steve said he could only put me in a chevy colbolt or ford focus, my previous vehicle was an explorer and thats what I wanted. So I left and cruising down telegraph my phone rang and it was Brent asking why did I leave, well I told him I did not want a car I wanted an SUV, so he said come on back I've got some vehicles for you to choose from, so I test drove several vehicles and decided on the Ford Fusion, after about an hour Brent came to me and said he had great news, I was going to be driving the Explorer home, I got really excited and completed all the necessary paperwork, and drove my Explorer home that Friday January 14th. Thank you Brent, you are the best. More

I needed a used car and had limited time. Since I was from out of town I was trying to get as much info as possible without having to come into each dealership. Brent was very helpful and was willing to from out of town I was trying to get as much info as possible without having to come into each dealership. Brent was very helpful and was willing to work with me over the phone so I could get the info I needed to make a decision. Once I decided to go to the dealership and take a test drive I found him to be very personable and not at all pushy. He gave me the info I needed, let me drive the car and things went forward from there. It was a true pleasure to work with Brent. More

I could not have asked for a more efficient or comprehensive experience on either the internet or on site at the dealership. Tricia was friendly, informative and quick to respond at a very off ti comprehensive experience on either the internet or on site at the dealership. Tricia was friendly, informative and quick to respond at a very off time of day. John was right there whenever I was at the dealership. Beginning the first time I pulled up John walked out to me to everytime I pulled up unannounced he would be outside ready to work with me. Taylor Ford had the exact truck I was looking for and at a price I couldn't pass up. Everything went as smooth as I could possibly want it to, from finding the right vehicle to financing. John took his time with me in every way and let me take my time making decisions. I have purchased many vehicles in my 50+ years and have never had a better experience doing so than this time. Thank you. More

We bought a pre-owned Ford F150 at Taylor Ford. To start We bought a pre-owned Ford F150 at Taylor Ford. To start out, we asked for an internet quote and Tricia Read the Internet Sales Director responded v We bought a pre-owned Ford F150 at Taylor Ford. To start out, we asked for an internet quote and Tricia Read the Internet Sales Director responded very promptly. Our salesman Bill DePaul then called to follow up within the same day. Bill was very polite and helpful and made us feel very comfortable. Our overall experience at Taylor Ford was very pleasant and Mr DePaul made every effort to make sure our questions and concerns were answered. I would recommend Taylor Ford to Others. They had a large selection of Trucks and reasonable prices. If you decide to buy a pre-owned vehicle from Taylor Ford, see Bill DePaul. He will treat you right. More

Everything was done when they said it would be done, they even gave us a 30 wash ticket for a drive thru car wash to keep our new vehicle clean. Everything on the truck was explained how it worked and how i even gave us a 30 wash ticket for a drive thru car wash to keep our new vehicle clean. Everything on the truck was explained how it worked and how it operated. I will definatley return here when the time comes to purchase another vehicle. The woman who contacted me over the internet, was very helpful, and not pushy! Very knowledgeable. If they didn't know something, they checked into and got you the right answer. More

Having talked with Andrew several times re: purchasing or leasing a new car, which vehicle I wanted, changing my mind several times on every aspect; Andrew was very friendly and understanding with my process leasing a new car, which vehicle I wanted, changing my mind several times on every aspect; Andrew was very friendly and understanding with my process. I never felt rushed to make a decision. Andrew made sure I understood all my options and made sure I got the best deal for my budget. The staff at Taylor were all very friendly. I would highly recommend Andrew and Taylor Ford to friends looking fot a new vehicle. More

Andrew Louttit was our sales person . We purchased a truck from him and just recently leased an Escape. Andrew knew what type of vehicle i wanted and he found me exactly what i was looking for. He takes truck from him and just recently leased an Escape. Andrew knew what type of vehicle i wanted and he found me exactly what i was looking for. He takes good care of his customers. Any one looking for a ford go see Andrew at Taylor Ford. Linda Davis More

I noticed a shift shudder shortly after purchasing my car and dropped the vehicle off to have it checked out. I met with service writer Jeff Sherry and advised him of the concern. He was great and very enj and dropped the vehicle off to have it checked out. I met with service writer Jeff Sherry and advised him of the concern. He was great and very enjoyable to talk with. I was a mechanic when I was younger and now I work specifically diagnosing hard to resolve automotive concerns with dealers in a lot of market areas. Its good to have a service writer that has worked in the field and understands a customers concern technically and can assist with getting the vehicle fixed. I've worked with writers before that can write down anything you tell them but have little technical aptitude as far as the theory and operation of the vehicle which can cause confusion between the customer and the service department. I got the vehicle back last night after they performed a valvebody replacement and the car shifts great. I'm very satisified with the level and quality of workmanship with this dealer. The repair did take a couple of days but can be expected with the new years holiday. More

Brent was a great salesman. Very relaxed, calm, blunt, and not pushy. He let me look the vehicle over at my own pace without standing over my shoulder trying to force a sale. He was great to make casual and not pushy. He let me look the vehicle over at my own pace without standing over my shoulder trying to force a sale. He was great to make casual conversation with while waiting for approval. He made my used car purchase enjoyable and I would recommend him for anyone looking for a vehicle purchase. More