Taylor Ford

I will never go anywhere else My husband and I cant stop talking about how pleasant and fast our experience was. Jim was so kind and knowledgeable. This was our first time leasing My husband and I cant stop talking about how pleasant and fast our experience was. Jim was so kind and knowledgeable. This was our first time leasing and he really filled us in on everything we would need to know. I will never shop anywhere else. More

Finest service We were interested in a certified pre-owned or leased SUV with low mileage. After seeing what was available, we were able test drive a Ford Explore We were interested in a certified pre-owned or leased SUV with low mileage. After seeing what was available, we were able test drive a Ford Explorer and a Chevrolet Traverse. The salesman (Nick Isom) went over all of the features of each vehicle, he answered all of our questions, he never really showed any anxiety with our many questions. a couple of days later, we decided to purchase the Explorer. I had a medical appointment in the a.m. and my wife had one in the p.m. Nick took care of practically all aspects of the purchase, registration, insurance, etc. using the information that I gave him on the phone. At the end of the day, he called and said the vehicle could be picked up.. All I had to bring with me was the check for purchase and license plates (transferred from another vehicle). We met the manager of the dealership, received vital information from the financial manager, and we could not have had a more rewarding experience. Five stars for Nick Isom, Mr. Rossi, the finance manager, and all of the other employees who were very hospitable. We were pleased with the experience and look forward to good service from Taylor Ford. will even get a $20.00 credit toward first oil change, compliments of Taylor Ford. More

Another great experience at Taylor ford The sales team is fantastic and worked with me to get the monthly payment I needed. I would recommend Taylor Ford to anyone who is interested in getti The sales team is fantastic and worked with me to get the monthly payment I needed. I would recommend Taylor Ford to anyone who is interested in getting a new Ford. More

Bought a used vehicle from Taylor Ford I purchased a used Vehicle from Taylor Ford. Chris Baxter was my sales men. I just want to say that he was the best salesman i encountered thru the pr I purchased a used Vehicle from Taylor Ford. Chris Baxter was my sales men. I just want to say that he was the best salesman i encountered thru the process of buying a car. I visited many local dealerships and a few closer to my home. I am glad that I waited for the right vehicle to hit the lot at Taylor Ford. Chris was patience and worked with me thru a few visits. I would recommend Chris and Taylor Ford to anyone in the market for a new or used Vehicle. More

100% Professional Award to Andrew L. Thank You again to Andrew for your Outstanding Service... Knowledge, Friendly, Dedicated....only you can make purchasing a vehicle go so smoothly, tru Thank You again to Andrew for your Outstanding Service... Knowledge, Friendly, Dedicated....only you can make purchasing a vehicle go so smoothly, truly appreciate all you do,anyone looking for a Ford will be sent directly to you!! KUDOS TO ANDREW !!! More

found a great Deal for My Birthday Gift to myself!!! Thanks Jamie Millie in New car sales, Had a Great experience, between you and Cindy Roy in financing.. It swAthes Best experience, you Both are the Thanks Jamie Millie in New car sales, Had a Great experience, between you and Cindy Roy in financing.. It swAthes Best experience, you Both are the cream of the crop, the Cherry on top of a Sunday.. and the candles on my Birthday cake.!! Top notch!! .. Lovin me some Taylor Ford Crew. Awesome job girls.. i Just love my New vehicle ??? More

Friendly:) Christopher Geletzk was extremely friendly and helpfull. Thank you Everyone around him was as well even with the other grumpy customers waiting. Willi Christopher Geletzk was extremely friendly and helpfull. Thank you Everyone around him was as well even with the other grumpy customers waiting. Willing to go above what was asked of them all to make sure i was happy even went over more info than i asked for. More

Andrew is our go-to sales person. Andrew is by far one of the very best car salesperson's we have ever dealt with! We have dealt with him for a few car/truck purchases now and fully ex Andrew is by far one of the very best car salesperson's we have ever dealt with! We have dealt with him for a few car/truck purchases now and fully expect him to be the only salesperson we deal with in the future. He is very knowledgeable about the entire Ford product line, works to find you exactly the vehicle you want, within the price range you want, etc., and makes sure you know how to use all the features of the vehicle you purchase. We have and will continue to recommend Andrew and Taylor Ford. To Taylor Ford - don't lose Andrew - he's a real asset to you! There's lots of Ford dealerships, you can get a vehicle anywhere - the sales and service people are what make a dealership successful and make customers want to come back! More

Awful experience. Lied to by salesman, poor management My experience with Taylor Ford was absolutely awful. It started with my salesman completely lying to my face. He explained to me that I would not be r My experience with Taylor Ford was absolutely awful. It started with my salesman completely lying to my face. He explained to me that I would not be receiving any surprise charges in the mail for my previous lease, if I turned it in that day and leased a new vehicle. I took his word for it (my mistake for thinking I could trust this dealership). I later received a bill in the mail for damages for almost two thousand dollars. I thought that the bill might be an accident or that they'd be waived, based on what I was told when purchasing my new vehicle. This was not the case at all. I contacted my sales rep Bryan Patton about the matter and I was told that there was absolutely nothing he could do and that I'd be responsible for the fee. He continued to lie to me and say those words were never said about me not being charged for damages later. Considering I knew about the damages to my car, I obviously asked him his professional opinion and showed him every single ding/dent. He specifically told me not to worry about it and that they'd take it as is. I am familiar with leasing vehicles and I'm aware that they charge you for every possible thing, once the car is inspected. Therefore, I even asked Mr. Patton if I should file an insurance claim and pay a low deductible. He was persistent with the answer, "NO, YOU WILL BE FINE IF YOU TURN IN THE VEHICLE TODAY." I finally agreed with him and said okay, picked out another vehicle, signed for it, and turned my lease over to them. After receiving the bill in the mail and not being able to reason with the man who promised me I wouldn't be responsible for any surprise fees, I took the issue to management. I spoke with Brian Chinavare who treated me in a horrible, sarcastic way. The first conversation we had, resulted in him saying he'd speak with the salesman and the person I signed over my other vehicle with. He called me back and treated me terrible. Without literally calling me a liar, he told me that he personally knows Bryan Patton and did not believe me. He also made a rude comment about pulling up his security cameras to prove me wrong. We continued the conversation with him chewing his food in my ear and laughed and cut me off every time I tried to talk. The conversation ended with him hanging up on me. I am now responsible for roughly two thousand dollars worth of damage fees that I was promised would be waived. Since there was no written proof of Bryan Patton’s words, they will be getting away with this. I do not recommend this dealership to anyone. My experience was god awful and hope that no one else has to go through this. I will never lease through Ford again. More