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Taylor Ford

Taylor, MI

4.7
1,930 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,930 reviews

March 24, 2018

Hands down my best experience at a car dealership Ive been with Taylor ford for 3 years now and ive always been satisfied. When I returned to get into a new lease, Brent made sure that I got the truck More

by Tony107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Sukel
Mar 30, 2018 -

Taylor Ford responded

Thank you for allowing us to assist you with your new truck, and telling us what a good job Brent did! We are glad we could assist in getting the best deal for you. Enjoy!

March 24, 2018

My 2010 F-150 truck purchase. My truck was clean and mechanically perfect. I thought it was a new truck. Taylor ford went beyond my expectations. I highly recommend Taylor Ford if More

by William Morrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Retan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Ray, Joe Ward
Mar 30, 2018 -

Taylor Ford responded

Wow, what a nice review! Glad we could exceed your expectations. We will continue to work hard, and look forward to assisting you in the future. We're grateful to have customers like you.

March 21, 2018

Great customer service and attention to detail. My truck lease experience was great from start to end. Brent was very knowledgeable of the trucks I was interested in and provided exceptional custome More

by Mattmargitan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Sukel
Mar 30, 2018 -

Taylor Ford responded

The best compliment of all, is from our customers! Thank you for telling us how Brent is taking such good care of customers. We appreciate your feedback. Please let us know if there's anything we can help you with in the future.

March 20, 2018

First car purchase Frank made my first car purchase easy and enjoyable. He explained everything with detail and made sure I understood the process very well. I was not o More

by Syd.cunningham19
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Taylor Ford responded

Congratulations on your first vehicle! What an honor to us, for you to get your first car at Taylor Ford. We appreciate your kind words about Frank. (We think he's great too!)

March 19, 2018

New car Excellent service and a great help in choosing my first new car! I would recommend this dealership and Andrew to my friends and family. thanks again More

by Cbryant70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Taylor Ford responded

Glad to hear Andrew made such an impression, with your first new car. Thank you, for giving such a great review. Also, thank you for letting us be a part in getting your first vehicle! Hope you enjoy your new ride.

March 18, 2018

It was very awesome We had a very good experience with Taylor Ford we would recommend them to anybody and everybody we can thanks for everything Rick and Michelle Demske More

by michelle demske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Retan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miller
Mar 30, 2018 -

Taylor Ford responded

We greatly appreciate you taking time out of your day to let us know how we're doing! Thank you for choosing Taylor Ford. Please, let us know if there's anything else we may assist you with.

March 17, 2018

Great customer service Don was a great salesman helping me find the right version of fusion that fit my budget. He worked quickly and was very well informed about the new te More

by Wiggles683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Taylor Ford responded

We're so happy that Don was able to help you select the right vehicle for you. It is a nice tribute to hear how customer's feel. Thank you, for letting us know.

March 12, 2018

An excellent experience Frankie treated my wife and I like family. We were well taken care of. We chose our vehicle online ahead of time, set a time to meet Frankie at the de More

by Mfgerardi6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman in Financial Services
Mar 30, 2018 -

Taylor Ford responded

What an honor to hear how Frankie took such good care of you, and your family. We pride ourselves on customer satisfaction. Hope you & your family are enjoying your ride.

March 10, 2018

Don’t give up Dan was very helpful and he made sure I was comfortable each step of the way and followed up to make sure everything was ok. More

by DIngram85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Higdon
Mar 30, 2018 -

Taylor Ford responded

Thank you for letting us know how we are doing. Is there anything we could have done to have changed the 4 star rating to a 5? We appreciate your feedback and your business.

March 10, 2018

Amazing Don Moon is awesome! He makes sure to meet every need/want. He’s very educational and fun to work with. It’s nice to be able to talk about other thing More

by Kaylabeard29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Taylor Ford responded

We appreciate your kind words about Don Moon, and how he made your new car purchase enjoyable. More importantly, we want to Thank You, for choosing Taylor Ford. Please don't hesitate to call, if there's anything else you need.

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