Taylor Ford

We recently bought a vehicle. My wife and I recently bought a Ford Flex from Taylor Ford. The reason we chose Taylor Ford is because in the course of monitoring various dealers in My wife and I recently bought a Ford Flex from Taylor Ford. The reason we chose Taylor Ford is because in the course of monitoring various dealers in the area the dealership contact person was so helpful and professional that I had to call back. John Kovach was that person and two days later we drove off the lot in our car. I don't buy vehicles without doing the research so that said, we will return to Taylor Ford in the future. Highly recommend this Ford group when in the market for a new or used vehicle. Joe and Deb Taglioli More

Willing to lose a customer over $350 Taylor Ford does not care about their customers; all they care about is the MONEY; the Customer Service Relations said, I'm running a business here. Taylor Ford does not care about their customers; all they care about is the MONEY; the Customer Service Relations said, I'm running a business here. More

Good experience Very friendly very helpful everything Was a success they will help you get the car you want if not something close to it im happy with what i got?? Very friendly very helpful everything Was a success they will help you get the car you want if not something close to it im happy with what i got?? More

An Exceptional Service Visit Upon driving into he Service Area I was promptly greeted by Anne, who personally directed me to Chris Pigo an available Service Advisor. She relayed Upon driving into he Service Area I was promptly greeted by Anne, who personally directed me to Chris Pigo an available Service Advisor. She relayed the reason for my visit to Chris, who then began to process my requests for The Works, new windshield wipers, and the 100 month Motorcraft battery. The old battery of eight years was performing well, but the recent cold snaps of winter reluctantly made a purchase necessary to prevent getting stranded in the future. With my requests processed, Anne proceeded to show me the way to the customer waiting area. As I enjoyed a nice hot complimentary cup of coffee, I couldn't believe how clean the area was. In past years I have sat in areas where I often felt leery of getting bitten by a rat, and gotten oil and dirt on my clothing from past occupants. The atmosphere was pleasant, and I quickly relaxed watching the Automotive technicians performing their assigned tasks. Chris often went in and spoke to the technicians, as they performed like a well trained team seemingly effortlessly gliding from task to task. Anne was busy herself, as she prepared coffee and meticulously groomed the area. Chris returned from the Service area with what looked something like an air filter, but the dirt obscured its outlines. I quickly said yes to a new one, as I thought of all my precious gas mileage I had been losing. That annoying engine light was now gone. I bid my farewells to Anne and Chris upon leaving, climbed aboard my 2010 F 150. With a gentle sigh I put my truck in drive and proceeded to leave, having felt like I was now leaving two good friends. The warmth of the experience still warm in my heart. More

A very successful experience Andrew is the best, he was EXTREMELY helpful, knowledgeable, and made my experience easy and treated me like family. I will be back and I will recomme Andrew is the best, he was EXTREMELY helpful, knowledgeable, and made my experience easy and treated me like family. I will be back and I will recommend Taylor Ford and Andrew to my friends. More

Awesome sales... Frankie was more than good at what he does straight to the point.... Great salesman... He got me in and out in no time.... Go team Ford... Frankie was more than good at what he does straight to the point.... Great salesman... He got me in and out in no time.... Go team Ford... More

Positive Purchasing Experience Our salesman did everything he could to get me into my dream truck and you won’t find a better financial department. I would recommend Taylor Ford to Our salesman did everything he could to get me into my dream truck and you won’t find a better financial department. I would recommend Taylor Ford to anyone looking for their next vehicle. Also the finance lady Cindy Roy made this experience even more enjoyable. Very good experience overall. More

Warranty work I have came 2 times dealership called 4 times,was told everytime I would receive a call back never happened. I've called Ford Mo Co complaint line was I have came 2 times dealership called 4 times,was told everytime I would receive a call back never happened. I've called Ford Mo Co complaint line was told I would receive a call back from dealership still never happened I called again was put thru to a supervisor I got recording saying she would return my call never happened. Guess I will have to buy a Chevy next time or go to another dealership obviously you have so much work you can't handle it More